This role provides administrative support for various tasks, such as preparation of reports, charts, and other presentation materials, inventory of office supplies, timekeeping duties and maintenance of files, databases, and archives of relevant records to one or more managers in a department or group in an organization. This role works under general guidance and supervision.
- Provide support in general administrative tasks such as but not limited to filing, encoding, maintaining, and sorting files and documents.
- Prepares, generates, and maintains reports, spreadsheets, presentations, and other necessary documents as required, in response to and anticipating the department’s needs.
- Prepares, reviews, submits, and tracks Stakeholder’s expense reports for reimbursements
- Enters, tracks, and processes departmental invoices for payment.
- Processes timesheet approval, submission, and Oracle Time Adjustments (OTA) (including approvals, transfers, and cost center changes) for employees.
- Maintains and organizes documents in Sharepoint and Teams databases for stakeholders, including saving, organizing, and creating folders for efficient document repository management.
- Process and submit ServiceNow IT ticketing.
- Process and purchase orders for office supplies, including IT hardware and software services. Conduct online research or other types of research for onshore partners.
- Reroute documents to other approvers when necessary.
- Perform other related functions, projects, and duties as assigned.
- Maintain confidentiality and a high level of professionalism in all interactions and when handling sensitive information.
- Receives guidance and training on well-structured assignments relying on instructions and established procedures and may be relied on to solve routine problems/issues.
- Perform and accomplish the responsibilities listed above under the general guidance and supervision of an SME or Team Leader.
