As a Business Analyst (BA) at SGS, you will be a vital member of our Information Technology (IT) Corporate team. Collaborating closely with business and function stakeholders, you'll play a pivotal role in enhancing their processes and systems.
You will also play a key role in our demand management process, providing analysis of business requirements and insights into the complete backlog of demands, improvement opportunities, requested changes, required upgrades, and technology refresh initiatives. When required, you will also support Service Managers by offering information and clarifications related to functional service requests.
Join SGS as a Business Analyst and be part of a global leader known for quality and integrity.
Responsibilities:
- Understand the business, assess diverse stakeholder needs, and translate these into well-documented requirement.
- Collaborate with business and function stakeholders to understand and improve processes and systems.
- Backlog Management, Develop high-level and detailed functional designs, define acceptance criteria, review testing plans, and oversee User Acceptance Testing (UAT)
- Assess needs and demands from multiple stakeholders and prioritize requirements.
- Analyze and document applications and business requirements, create epics and user stories.
- Support deployment and rollout plans.
- Contribute to demand management by analyzing business requirements.
- Provide support to Service Managers for functional service requests.
