• Familiar with more advanced concepts, practices, and procedures within a particular field.
• Employee organizes and carries out most assignments in accordance with standard practices, instructions, or previous training.
• May assist with department initiatives and projects by performing advanced research and/or analysis. Advance approval is required when there are financial implications.
• Performs more complex responsibilities with HR.
• May function as a liaison between vendors and employees and advises employees on complex inquiries regarding eligibility, coverage, and other benefits matters.
• Compiles and maintains documents.
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