This role is accountable for activities related to Quality checks (Acid tests, Primary testing of data, Retailer Accreditation) from receipt of the data to data loading into the system for data sources that Nielseniq receives. Data Analysts will be responsible for onboarding \ setting up, upload and monitoring data (all Data types ) into the ingestion platform \ other input platforms. This role is also responsible for monitoring, cleansing, classification & verification of received data, managing metadata, Troubleshooting, and handling Client queries.
Quality Testing:
- Support all sourcing Teams, operations and Product Leadership with any requests around data quality testing for new / prospective Suppliers
- Run Quality checks and provide feedback (Such as Acid test, Retailer Accreditation / other defined quality protocols) on sample data as requested.
Data Onboarding:
- Understand the data format agreed with the Supplier as per the contract and complete set up on Ingestion/ any other Input platform
- Data cleaning, verification and classification as needed
- Upload of received files to platform as needed
- Troubleshooting with the Supplier in case data is not in agreed format or any other issues with data upload such as file issues ( type/ location/ special characters etc.)
BAU Operations:
- Create procedures to support ongoing BAU Ops
- Ensuring data receipt as per schedule, following escalation process if the data not received on the agreed date in the desired format
- Data cleaning, verification and classification as needed
- Responsible for sending and contacting retailers to verify data queries or store queries (e.g missing addresses etc)
- Load data/monitor auto upload into ingestion/ any other input platform
- Update retailer KPIs on timeliness and Quality such as Retailer Information Systems(RIS) update
KPI Tracking & Reporting:
- Regularly update Supplier KPIs on data timeliness and Quality (RIS)
- Work with Supplier Compliance & Management to improve Quality KPIs for the Supplier
- Work as a single source of truth for all data/logic related inquiries
Trouble Shooting & Enquiries:
- Engage with Supplier SPOC - in case data not received on time or issues with the data
- Raise ticket and ensure resolution if any issues with NielsenIQ systems to upload data for downstream processes
- Resolve/escalate issues flagged by inputs systems and follow through the closure
- Provide analysis and handle communication-related to Client inquiries.
