- Receives and issues of Sales and Purchase Orders
- Receives booking requests via inbound phone call and/or email
- Liaises with customer and Factories pertaining to delivery scheduling, pull-in/push-out request and ensure that SLA are met
- Process shipment and booking of orders via SAP system
- Generates shipping documents and process for invoicing
- Ensures that all pending shipment and invoice is process within SLA
- Verifies billing for Export logistics operations
- Supports the factories for any application of customers where necessary
- Dispatch of shipping document to Customers
- Coordinates with Customers and Factories in case of any return cargoes
- Issue of Debit/Credit notes pertaining to claims or return cargoes
- SAP master maintenance
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