- Develops and maintains a high level of communication with major sources of business, and advises the Reservations Manager of feedback, as needed.
- Caters to room inquiries and reservations on a daily basis received via telephone calls and emails with full utilization of Opera PMS for creating and updating room reservations.
- Works towards maximizing hotel revenues by promoting upselling in the department, ensuring efficient availability control procedures and overbooking decisions.
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