Retail Consultant

Job Responsibilities:-

• To drive the trade-in business by encouraging customers to trade-in their mobile devices in return for cash.
• Assist customer who traded-in their mobile devices in transferring their data from their current mobile devices to their new device, when necessary.
• To accurately catalogue the trade-in devices into the system and storing them in a secure location.
• Attend to customers’ inquiries and provide excellent customer service in meeting customer expectation.
• Resolving customers’ issues and concerns in a timely and professional manner.
• Attend and manage the trade-in sales, cash register and processing payment.
• Promoting other mobile solutions based on customer needs.
• Perform general operations and administration functions.
• To ensure the retail outlet is clean and tidy, and the product displays are always presentable.
• To assist in improving store facilities and environment to attract more customers.
• Perform other ad hoc duties as assigned to you from time to time.

Job Requirements:-

• Diploma/ Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
• At least 2 years of working experience in retail.
• Candidates with experience in mobile device sales will be an added advantage.
• Excellent communication, customer service and interpersonal skills.
• Fast learner, able to multi-task, time management, self-motivated and able to work independently with minimal supervision.
• Strong verbal and written English language.
• Good working attitude and willing to learn.
• Able to work on shifts, weekend and public holidays

Perks & Benefits

• Commission and bonus
• Casual dress code