Company Overview
A leading life insurance company in Asia, founded in the early 20th century, provides a wide range of insurance and financial services to individuals and businesses across multiple markets. It focuses on offering comprehensive solutions in life and health insurance, retirement planning, wealth management, and protection.
Requirements:
- Minimum SPM holder
- At least 1 year experience in call center (inbound/outbound)
- Ability to work in shifts
- Excellent communication in English & Bahasa
Jobscope:
- Handle incoming customer calls and resolve inquiries in a professional manner
- Provide accurate information about products, services, and policies
- Address customer complaints, follow up on issues, and ensure customer satisfaction
- Document interactions and update customer records
Benefits:
- OT Claim
- EPF
- SOCSO
- Medical Coverage
Employer questions
Your application will include the following questions:
- Which of the following statements best describes your right to work in Malaysia?
- What's your expected monthly basic salary?
- How many years' experience do you have as a Customer Care Consultant?
- Which of the following languages are you fluent in?
- How would you rate your English language skills?
- Have you worked in a call centre before?
- Do you have customer service experience?
Perks & Benefits
- Employee equity
Job Location
Persiaran TRX Jalan Tun Razak
Click to view the location on Google maps
