Retail Store Managers/Leaders often work in fast-paced and demanding environments, regularly engaging with customers, employees, and suppliers. Strong leadership and communication abilities are required to successfully lead diverse teams, delegate tasks efficiently, provide guidance and support, and effectively oversee customer interactions.
Responsibilities:
- Managing overall store operations, including sales, inventory, customer service, and employee management.
- Developing and implementing strategies to drive sales, achieve targets, and increase profitability.
- Training and supervising staff, ensuring excellent customer service and adherence to store policies and procedures.
- Maintaining proper inventory levels, monitoring stock movement, and implementing effective inventory control measures.
- Analyzing sales data and trends to identify opportunities for growth and improvement.
- Overseeing visual merchandising and store layout to enhance the shopping experience and drive sales.
- Building and maintaining positive relationships with customers, resolving complaints, and ensuring customer satisfaction.
- Ensuring compliance with company standards, policies, and local regulations.
Requirements:
- Proven successful experience as a retail Store Leader/Manager
- Powerful leading skills and business orientation
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
- Willing to travel
Employer questions
Your application will include the following questions:
- What's your expected monthly basic salary?
- How many years' experience do you have as a store manager?
- Do you have experience in a sales role?
- How many years of people management experience do you have?
- Do you have customer service experience?
- Are you willing to travel for this role when required?
- How far are you willing to travel for work?
- Do you possess or have access to your own transportation?
Perks & Benefits
- Employee equity
Job Location
No. 13B, 2nd Floor, Jalan Kenari 7, Bandar Puchong Jaya, 47100 Selangor.
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