- Book and allocate payments received from clients.
- Monitor and coordinate with Collections Team on unapplied and unidentified payments.
- Assist with revenue downloading and reconciliation with invoicing system.
- Process Accounts Receivable (AR) interface lines to Oracle.
- Correct treatment of Cash on Delivery (COD) accounts.
- Ensure credit notes and invoices are properly offset, as needed.
- Respond to inquiries from business / customers and resolve issues.
- Perform AR reconciliations.
- Assist with AR sub-ledger close process and other month-end activities (Bad debt provision, Unbilled Revenue (UBR) and Work-in-Progress (WIP) accruals)
- Ensure monthly checklists are completed by the month end and signed off by B2C
- Ensure that monthly KPIs are met.
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