Our client is a leading cloud contact center platform offering advanced tools for call routing, analytics, and automation. It enhances customer service, increases efficiency, and supports seamless omnichannel interactions, empowering businesses to deliver exceptional customer experiences.
We are welcome an innovative and proactive Senior Fullstack Developer with webRTC exposure to join us and contribute to our customer's global-scaled solutions.The project you would be involved is focusing on development of a new contact center solution for a global enterprise. The main focus is on developing solutions and features from scratch to the existing voice platform (VDI environment).
Responsibilities:
- Contribute to an agile team focused on developing a scalable, high-performance global voice platform.
- Apply a deep understanding of performance and scalability principles to ensure the platform remains robust and reliable.
- Collaborate closely with Product Managers, Architects, Engineering Leaders, and Test Engineers to drive innovation and ensure seamless delivery of solutions.
- Lead the development of new features from scratch, while also providing ongoing support for existing systems and making critical adjustments to optimize the voice telephony platform.
- Work in tandem with other development teams, such as the VDI team, to ensure cohesive and integrated solutions across the platform.