About BSA Solutions
We are a talent outsourcing company with offices in the Philippines and Malaysia. We guide, inspire and empower young talents to be the heroes that drive business growth. We are more than just a workplace. We are a family. We create a satisfying work environment, one that you'll look forward to coming to every day. A place where the best and brightest minds meet to build a community of successful companies.
What's in it for you?
- Full-time, permanent position with a day-shift schedule so you can maintain a healthy work-life balance.
- Office-based in vibrant Cebu City, offering a modern collaborative work environment.
- Opportunity to work with cutting-edge financial tools and systems, enhancing your skills and expertise.
- Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents.
- Grow and develop your career with us through our technical and professional development programs.
- Competitive Salary Package (between 20K – 27K) + generous benefits + personalized learning and development.
About the Role:
As a Scheduling Coordinator, you will play a crucial role in ensuring efficient operations by coordinating the schedules of the team members. You will be responsible for scheduling appointments for residential and business locations to check and/or install Fire Safety Equipment.
Key Responsibilities:
- Scheduling: Create and manage schedules for team members, ensuring optimal utilization of their time and resources.
- Route Planning: Plan efficient routes for team members based on their locations and appointments, minimizing travel time.
- Appointment Coordination: Coordinate with customers to confirm appointments, address inquiries, and provide updates.
- Data Management: Maintain accurate records of appointments, schedules, and customer information.
- Problem-Solving: Identify and resolve scheduling conflicts or issues promptly.
- Excellent organizational and time management skills
- Strong problem-solving and adaptability
- Excellent communication skills, both verbal and written
- Proficiency in using scheduling software (Uptick preferred, but not required)
- Familiarity with Melbourne geography or the ability to navigate maps effectively
- Customer-oriented mindset with a focus on providing exceptional service
- Attention to detail and accuracy
BSA Solutions, Inc. emphasizes in:
- Providing you with competitive compensation and benefits that exceed market standards and the Labor Law.
- Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs.
- Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success.
- Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness.
- Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities.
- Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life.
- Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development.
- Encourages you to appreciate each moment and find balance in your lives, being fully present, cultivating mindfulness, and finding joy in the present.
- Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness.
Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.
