Job Responsibilities:
- Attending to enquiries on various fronts, effectively maintaining our Contact Centre's high level of accessibility
- Ensure communication with customers and clients with clear and relevant information
- Manage customers or client’s feedback and complaints in a professional manner
- Perform post-case administration for future reference
Job Requirements:
- SPM / Diploma / Degree in any field. Relevant insurance certification will be an advantage
- Minimum 1-2 years of experience in customer service
- Enjoy people engagement and providing good advice and patience in dealing with complex problems
- Good interpersonal and communication skills
- Possess a pleasant and cheerful disposition
- Medical benefits
- Annual Leave
- Increment
Job Location
Kuala Lumpur
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