When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, Ouriginal and ProctorExam.
Turnitin has offices in Australia, India, Indonesia, Germany, Japan, Korea, Mexico, the Netherlands, the Philippines, Sweden, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.
Turnitin is seeking a strategic and results-driven Sales Development Manager to lead, mentor, and drive a team of Sales Development Representatives (SDRs). In this role, you will oversee a regional APAC team responsible for generating qualified sales opportunities by developing and managing prospecting efforts. You will ensure the team effectively understands the Turnitin Integrity and Assessment product portfolios and how to assess potential customer needs to position the right solutions.
As the Sales Development Manager, your key focus will be guiding your team through the process of lead generation and qualification. You will empower SDRs to partner closely with Account Executives by ensuring they are sourcing quality leads, getting past gatekeepers, and progressing relationships until prospects are ready to engage with sales.
Responsibilities:
Team Leadership: Lead & Mentor: Oversee the day-to-day performance of a team of SDRs, providing coaching, training, and support to ensure they meet their prospecting and lead-generation goals.
Performance Management & Coaching: Monitor and evaluate team members' performance through regular 1:1s, providing constructive feedback and support.
Strategy Execution: Develop and implement prospecting strategies to ensure alignment with the Turnitin sales and marketing teams, focusing on Higher Education and Secondary Education Ideal Customer Profiles.
Performance Tracking: Regularly track, report, and analyze team performance against KPIs, including lead volume, lead quality, and conversion rates.
Process Improvement: Identify areas for improvement in sales processes, tools, and workflows to increase team efficiency.
Collaboration: Work closely with sales, marketing, and other departments to ensure alignment and optimization of the sales funnel.
Goal Setting: Establish clear goals to ensure accountability of team members
Recruitment & Onboarding: Lead hiring efforts, onboard new team members, and ensure a smooth transition into the team.
- Motivation & Culture: Foster a positive, results-oriented team culture while promoting professional development.
Requirements:
5+ experience in sales and 3+ years experience in sales leadership
Previous sales leadership experience required
Strong experience in outbound sales prospecting role required
Bachelor's Degree from an accredited institution, or equivalent experience
Action-oriented & ownership mindset
Passion for Learning
Excellent problem solving and time management skills
Self-starter and motivated passionate personality that thrives in a fast-paced environment
Excellent interpersonal skills with an ability to form effective working relationships with both internal and external partners
3+ years proficiency with SalesForce or other CRM is required
Flawless communication skills, both oral and written communication, and comfortable speaking in public
Experience using LinkedIn Sales Navigator or other similar prospecting applications while keeping track of dead-end leads.
Proven creative problem-solving approach and strong analytical skills.
Values selling with integrity
Preferred:
Preferred experience working across APAC region selling into different countries and navigation cultural norms
2+ years working in a SaaS or Education industry company a plus
Total Rewards @ Turnitin
Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily — solely as regular pay plus bonus or commission. This is what they earn in exchange for what they do. However, Turnitin delivers more than just these components. Beyond the intrinsic rewards of unleashing your potential to positively impact global education, and thriving in an organisation that is free of politics and full of humble, inclusive and collaborative teammates, the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritises your overall well-being.
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
Customer Centric - We realise our mission to ensure integrity and improve learning outcomes by putting educators and learners at the centre of everything we do.
Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
Action & Ownership - We have a bias toward action and empower teammates to make decisions.
One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximise our impact on education.
Global Benefits
Remote First Culture
Health Care Coverage*
Education Reimbursement*
Competitive Paid Time Off
4 Self-Care Days per year
National Holidays*
2 Founder Days + Juneteenth Observed
Paid Volunteer Time*
Charitable contribution match*
Monthly Wellness or Home Office Reimbursement/*
Access to Modern Health (mental health platform)
Parental Leave*
Retirement Plan with match/contribution*
* varies by country
Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
