Turnitin is seeking a strategic and results-driven Sales Development Manager to lead, mentor, and drive a team of Sales Development Representatives (SDRs). In this role, you will oversee a regional APAC team responsible for generating qualified sales opportunities by developing and managing prospecting efforts. You will ensure the team effectively understands the Turnitin Integrity and Assessment product portfolios and how to assess potential customer needs to position the right solutions.
As the Sales Development Manager, your key focus will be guiding your team through the process of lead generation and qualification. You will empower SDRs to partner closely with Account Executives by ensuring they are sourcing quality leads, getting past gatekeepers, and progressing relationships until prospects are ready to engage with sales.
Responsibilities:
Team Leadership: Lead & Mentor: Oversee the day-to-day performance of a team of SDRs, providing coaching, training, and support to ensure they meet their prospecting and lead-generation goals.
Performance Management & Coaching: Monitor and evaluate team members' performance through regular 1:1s, providing constructive feedback and support.
Strategy Execution: Develop and implement prospecting strategies to ensure alignment with the Turnitin sales and marketing teams, focusing on Higher Education and Secondary Education Ideal Customer Profiles.
Performance Tracking: Regularly track, report, and analyze team performance against KPIs, including lead volume, lead quality, and conversion rates.
Process Improvement: Identify areas for improvement in sales processes, tools, and workflows to increase team efficiency.
Collaboration: Work closely with sales, marketing, and other departments to ensure alignment and optimization of the sales funnel.
Goal Setting: Establish clear goals to ensure accountability of team members
Recruitment & Onboarding: Lead hiring efforts, onboard new team members, and ensure a smooth transition into the team.
- Motivation & Culture: Foster a positive, results-oriented team culture while promoting professional development.