- Lead a team of associates in handling back-end processes (menu updates, operational escalations, etc.) for key accounts.
- Initiate and spearhead continuous improvement projects to enhance operational efficiency and effectiveness.
- Ensure contract compliance and manage stakeholder relationships with key accounts.
- Analyze data and provide insights to drive informed decision-making and strategic planning.
- Effectively communicate with internal stakeholders and key accounts to align operational objectives and priorities.
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