What's this role about?
The Account Development Executive role in Chubb offers you the opportunity to
connect customers with products that meet their needs, by marketing Chubb's
insurance policies to the mass markets through outbound telemarketing.
In this role you will...
- Deliver sales targets and meet campaign key performance indicators (KPIs)
- which includes sales targets, call quality and operational standards
- Conduct telemarketing calls to promote General Insurance products with
- clear product knowledge and references, to existing and prospective
- customers
- Identify opportunities to cross-sell and up-sell
- Convert leads provided by the company to sales through telemarketing
- activities
- Ensure all call activities are conducted with full adherence to regulations and
- in line with Quality Assurance standards
- Update customer information in the database
- Note: Relevant training will be provided
What we're looking for
Requirements
- Minimum GCE 'O' level/SPM equivalent
- Prior experience working in telemarketing or sales function and/or
- the financial services sector preferred
- Insurance Certificate in General Insurance (BCP, PGI, HI) will be an added advantage
Knowledge, skills and abilities
- Proficient in English
- Comfortable with outbound calls and stakeholder interactions
- Confident communicator with good verbal skills
Training
- Chubb has a unique study and training program where candidates will be well supported.
- Trainer will be there to teach them on the insurance papers and how to pass the papers
- While attending Study Program, candidates will still be paid for their basic salary
- All training and exams will be sponsored (up to 6 times)
Commission Info / Sales Target
- Trainee Target: $3500
- Threshold (within 6 months of hire): $6000 (easy to achieve), anything above will be commissioned
- Average commission: $500 - $6000 (Typical closure will give you about $500 sales amount)
- No rollover
- Commission tiering starts from 8%, 10%, 12%, 22% (Highest tiering would require $20K sales)
Bonus
New hires under the Study Program will receive retention bonus in 2 payments, provided the following criteria is met:
1. Within 6 months of employment
- Achieve Category C Targets*
- Receive $1,000 retention bonus
2. Within 1 year of employment
- Achieve Category B Targets* for 4 months (need not be consecutive months)
- Receive another $1,500 retention bonus
*Category B and Category C Targets will be shared with the candidates after they are successfully onboarded with Chubb.
For candidates who have already been shortlisted and accepted our offer prior to this announcement, we will manage them separately once they join us.
