x
Get our mobile app
Fast & easy access to Jobstore
Use App
Congratulations!
You just received a job recommendation!
check it out now
Browse Jobs
Companies
Campus Hiring
Download App
Jobs in Philippines   »   Jobs in Pasay   »   Customer Service Job   »   Customer Champion Consultant
 banner picture 1  banner picture 2  banner picture 3

Customer Champion Consultant

TSA Group

TSA Group company logo

What will a normal day look like? 

Representing our client, you will act as the single point of contact for customers service, sales and support needs – taking every opportunity to delight and act with an ownership mentality through to end resolution. 

As a Customer Champion Consultant, you will handle a variety of interactions with customers including: 

  • Sales Offers – Proactively offering sales campaigns and products during customer interactions 
  • Service queries – listen to, understand, empathise, give guidance and solve it right, first time 

  • New sale or service orders - ensure the new sales and service orders are accurate, the Customer expectation is aligned, the service is activated/changed at the agreed time and the customer’s bill is accurate and understood 

  • Utility Support teams – Case manage all escalations which come through on a day-to-day basis and ensure they are solved to the satisfaction of all parties and within expected SLA 

It is all about world class service through every touchpoint. An eye on time management and agile ways of working is a must – moving to where the customers’ needs are within any given moment.  

This role will be 100% on site with a schedule that operates 24/7. 

Why work with TSA? 

  • Attractive Salary Package of 27K + monthly incentives + HMO coverage with free dependent + Life Insurance Coverage 

  • Options post training completion to work a 9-day fortnight 

  • Our #TSAWays are what we are all about. Think of them as the vibe! 

  • Join a company that promotes from within – work your way up and across the business 

  • Comprehensive training, with ongoing coaching and development 

  • A vibrant and rewarding recognition program - We love to celebrate our people!  

  • We are proud of our fun, friendly and supportive team environment 

Sharing is Caring

Know others who would be interested in this job?