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Jobs in Philippines   »   Jobs in Taguig City   »   Employee Services Coordinator – Oracle
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Employee Services Coordinator – Oracle

AECOM

AECOM company logo

 

This role is primarily responsible to provide day-to-day administrative support and coordination related to employee data management in compliance with the service level agreements, processes, policies, and procedures.

 

Responsibilities & Duties

 

  • Perform intermediate to advanced tasks related to employee data management
  • Ensure accuracy of all data processes and entered in HR systems
  • Gather information and documentation from relevant stakeholders to assist in investigating and in resolving issues
  • Escalate identified issues and concerns to the Team Lead for timely resolution
  • Maintain current processes and incorporate documentation updates as required
  • May assist with preparing reports as required

 

Qualifications & Requirements

 

Minimum Requirements:

 

  • Bachelor’s degree or at least 2 years of relevant work experience
  • Intermediate proficiency in MS Office tools  
  • Basic knowledge and understanding of HR processes and procedures
  • Experience working in an outsourcing, shared services, or similar model with compensation-related role or other similar functions is preferred
  • Experience using Oracle, Workday, SAP, PeopleSoft, ServiceNow or other similar platforms and tools is preferred

 

Attributes: 

 

  • Ability to be thorough and meticulous in completing assigned tasks and with the ability to propose ways to prevent or eliminate errors, discrepancies & issues. (Attention to Detail) 
  • Ability to maintain good customer relationship with the ability to initiate ways to improve customer experience (Customer Service) 
  • Ability to effectively communicate within a varied audience and internal and external customers using different platforms. (Communication) 
  • Ability to identify and resolve moderate and complex issues by applying best practices and technical expertise and may recommend solutions for unique scenarios. (Problem Solving) 

 

Working Environment and Physical Demands:

-               Ability to work in shifting schedule / operating hours and business critical working days

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