About the Job
Reporting to the Swedish Food Market and Bistro Manager, this TEAM LEAD role is responsible for the development of the IKEA business in his/her respective area of responsibility: IKEA Swedish Food Market, Bistro, and Cafe. He/she strives to make people smile while providing irresistible food offers in a welcoming atmosphere that gives the customers a good reason to return again.
Your assignment
You will lead and manage the IKEA Food function in the store to fulfill the following:
- You always look at the store through the eyes of your customers and walk the store regularly. You have a daily dialogue with our customers to get continuous feedback about their experiences and to learn more about their needs and wants and then take action based on their input;
- You have an overview of the store business plan and IKEA Food action plans, and you contribute to your area’s action plan by supporting your manager in implementing it with the team;
- You work with your manager to actively contribute and support relevant marketing and in-store activities;
- You ensure your area is efficiently maintained as well as clean, organized, attractive and inviting to provide a positive customer experience;
- You work actively to create an environment where the IKEA culture is a strong and living reality, and diversity is valued, to ensure IKEA Food is regarded as a great place to work.
- Act in accordance with the IKEA Sustainability Direction, and take actions that contribute to sustainability, such as waste management and investments;
