The Customer Service Coordinator will be responsible for maintaining good relations with our clients. This position will report directly to the Client Service Supervisor.
Key Responsibilities include:
- Communicates efficiently with clients: providing quotations, processing orders, and responding to messages.
- Handles some sensitive issues, such as when a client needs a polite reminder to pay an overdue invoice
- Helps our clients to use our online platform, and encourage them to try out its many useful functions
