We seek someone that will profit from our exponential growth, global presence and excellent working environment. Our interview process is highly selective.
We are looking for an Audit Coordination Specialist with an interest in International Trade.
The Audit Coordination Specialist serves as primary contact for our customer’s suppliers & factories to ensure that all inspections and audits are scheduled in a timely manner. The coordination specialist is expected to constantly provide excellent customer service to all accounts, suppliers and factories as well as represent the client needs and goals within the organization.
Location: Cebu - Philippines
Area: Audit Coordination – EMEA
Responsibilities:
- Booking Management: Ensure 100% of all bookings are arranged and confirmed, ensuring accuracy, efficiency, and timely execution.
- Email Requests: Respond to and process all email requests within the agreed Service Level Agreement (SLA), ensuring quick and efficient service.
- Proactive Coordination: Coordinate with suppliers and factories to schedule audits, confirming key details such as location, date, and organization ahead of time.
- Audit Ownership: Take full ownership of all audits, ensuring they are executed smoothly and according to schedule.
- Customer & Supplier Inquiries: Handle inquiries and requests from customers, suppliers, and factories, providing clear, accurate, and timely responses.
- Internal Coordination: Collaborate with internal teams to allocate appropriate auditors to each booking and ensure that all expenses remain within budget.
Work Schedule:
The role requires flexibility in working hours, including availability for day and night shifts, as well as weekend on-duty shifts, to meet the needs of our global clients and operations.
Authority: He/she will be reporting directly to the Audit Operations Manager - EMEA.
Evaluation: Periodical evaluations every 6 months.
