We are seeking a dynamic Account Manager to join our team.
As an Account Manager, you will be responsible for maintaining and expanding relationships with our valued clients, ensuring their satisfaction and driving business growth.
- Serve as the primary point of contact for assigned client accounts, addressing their needs and concerns
- Develop and implement account strategies to maximize client retention and revenue growth
- Collaborate with internal teams to ensure timely delivery of products or services
- Conduct regular client meetings to understand their evolving needs and identify new business opportunities
- Monitor and report on account performance, providing insights and recommendations for improvement
- Negotiate contracts and resolve any conflicts or issues that may arise
- Stay informed about industry trends and competitor activities to provide strategic advice to clients
- Prepare and deliver compelling presentations to clients and internal stakeholders
- Manage project timelines and ensure deliverables meet or exceed client expectations
- Identify and pursue cross-selling and upselling opportunities within existing accounts
