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Jobs in Philippines   »   Jobs in Taguig City   »   O2C Associate, Billing (Pooling)
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O2C Associate, Billing (Pooling)

AECOM

AECOM company logo

AECOM is seeking for O2C Associate, Billing to be based in Manila, Philippines

This role will be responsible for performing the end-to-end processes of billing which includes but not limited to invoice creation & credit note cancellation servicing at least one or more region.

  • Perform end-to-end billing tasks in compliance with approved billing policies & procedures, accounting standards, SOX, internal controls and within the approved service level agreements.
  • Assigned invoices may range from simple to moderately complex transactions.
  • Update client billing information and instructions and billing rates.
  • Gather and review backup documentations for billing purposes.
  • Perform revenue recalculation steps in Oracle.
  • Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately.
  • Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads.
  • Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution.
  • Participate in governance meetings with Operations Team and/or clients.
  • Perform multiple routine and/or simple ad hoc tasks assigned by the Billing Team Leader or Billing Manager.
  • Address critical issues with the guidance of Team Leader within the prescribed turn-around time.
  • Gather information and documentation to assist in investigating and in resolving issues within the assigned process.
  • May be involved in selected transition-related activities such as desktop procedures creation.

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