Team Summary
Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers, and merchants), and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results.
What a Consulting Program Head, Visa Consulting & Analytics does at Visa:
We are looking for an individual to join us as a Consulting Program Head in the VCA team based in the Philippines. This individual will act as the overall program head to deliver end-to-end consulting engagements for our key issuing, acquiring, merchant & fintech clients. Typically, the individual will closely interact & work with the client team gathering and managing project inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations.
The program will include initiatives that cover payment strategy review and roadmap design, portfolio and product-market fit assessment, customer value proposition design/refresh, people/talent enablement, digital payments wallet assessment and launch, mobile banking app diagnostics and enhancement, and other growth initiatives. It will also cover improving customer engagement on client portfolios powered by Visa’s data, collaborating closely with the data science teams on building data-driven solutions (e.g. AI model deployment).
The Consulting Program Head will be responsible for identifying potential clients’ business pain-points and areas for strategy and process improvement, thereby defining project scope deliverables and revenue opportunity to sell-in client engagement projects and building new practice solutions.
- Contribute to the development of VCA’s consulting offerings and engagement delivery in the Philippines to help Visa clients protect and grow payments
- Develop trusted advisor relationships with client senior executives through impactful consulting engagements
- Partner with peers in other functional areas (e.g., product, marketing, risk, innovation) to execute projects in ways that leverage the breadth and depth of Visa’s resources
- Prepare client proposals and project plans, identifying dependencies, roles and responsibilities, scope and deliverables
- Participate in delivering project engagements by preparing project materials including interview guides, data requirements, concepts, frameworks
- Conduct industry research, drawing on Visa and partner resources as well as colleagues to identify global best practices and distill insights relevant to the client problem at hand
- Create compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly
- Support Thought Leadership projects on the future of payment to our clients and partners
Why this is important to Visa
As a payment consulting arm of Visa, VCA is growing a team of highly specialized experts that can provide best in class payment expertise to our clients. We are a global organization leveraging global expertise and best practice with local knowledge and understanding of our client partners. This enables us to deepen our partnership with our clients and bring value to their business.
