Shift: Night Shift
We are seeking a skilled and detail-oriented Systems Engineer with expertise in Endpoint Management to join our IT team. The ideal candidate will be responsible for managing, maintaining, and optimizing endpoint systems, with a primary focus on Microsoft Intune and Windows 11. This role involves ensuring secure and efficient operation of devices across the organization while aligning with business objectives and compliance requirements.
Responsibilities:
1. Endpoint Management:
· Configure, manage, and monitor devices using Microsoft Intune.
· Ensure proper deployment, updates, and maintenance of Windows 11 systems.
· Automate provisioning, deployment, and compliance policies for endpoints.
2. Policy and Compliance:
· Develop and implement policies for device management, including security baselines, encryption, and application control.
· Monitor and resolve compliance issues related to endpoint devices.
3. System Updates and Patching:
· Plan and execute operating system updates and application patches for Windows 11 devices.
· Manage software distribution and version control.
4. Troubleshooting and Support:
· Diagnose and resolve issues with endpoints, including hardware, software, and network connectivity problems.
· Provide second-level support for escalated endpoint-related incidents.
5. Collaboration and Documentation:
· Work closely with cross-functional teams to define endpoint management requirements.
· Maintain accurate documentation of configurations, procedures, and technical designs.
6. Training and Awareness:
· Provide guidance and training to end-users and IT staff on endpoint best practices.
· Stay updated on the latest trends and developments in endpoint management, Windows 11, and Intune.
