Total 1 customer experience manager job vacancies in Administrative / Clerical category in The Philippines

Administrative Officer

Mandaluyong City

Full Time

Hybrid

Requirements:

• At least 2 years' experience in a similar role is a must
• Experience working in the Logistics industry is preferable

• Customer service focused: committed to providing exceptional customer service.
• Communication:the ability to communicate clearly and concisely, varying communication style depending upon the audience.
• Attention to detail: excellent attention to detail and written skills when communicating with others, both internally and externally.
• Commerciality:ability to apply knowledge in a practical, commercial manner.
• Teamwork: willingness to assist and support others as required and get on with team members.
• Time management/organization: accomplish objectives effectively within time frame given and carry out administrative duties within portfolio in an efficient and timely manner.

Responsibilities:

To input all customer orders with accuracy and effciency. To communicate with operations to ensure all approriate staff are aware of any changes. Accuracy in this role is essential as it forms the basis of information for daily operation.

• Input data from customer orders into job management system (simPRO).
•  Prepare orders for scheduling.
• Provide daily updates to management.
• Provide management reports weekly and monthly.
• Maintain document control.
• Prepare and record meeting minutes.
• Review data for deficiencies or errors, correct any incompatibilities if possible and check output.
• Apply data program techniques and procedures.
• Generate reports, store completed work in designated locations and perform backup operations.
• Keep information confidential.
• Respond to queries for information and access relevant files.
• Comply with data integrity and security policies.
• Maintain contact lists.
• Respond to incoming emails and pass on to appropriate team members as required.
• Assist with administration as required.

• Hybrid
• HMO on Day 1
• Paid Time-Off
• Quarterly Sick-Leave conversion
• Paid Government-Mandated Benefits (SSS, PHIC, Pag-Ibig)
• Equipment provided

Job Highlights:

• Work-life balance
• Career growth and development opportunities
• Stable organization and industry leader
• Collaborative and fruitful company culture