About IntouchCX
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs
About the Job
Are you someone who likes to make things happen? We are seeking a Senior Architect to be the ultimate organizer, supporting and managing initiatives with corporate expansion, new client onboarding and campus renovations. We’re looking for a multitasking mindset and a passion to meet the needs of our clients.
As Senior Architect, You Will…
- Work with clients to develop floor plans with color palettes, furniture and decor
- Present client-specific concept drawings and design ideas, defining clear project scopes and objectives
- Design new campus layouts
- Manage feasibility, cost benefits and quality assurance
- Project Manager for build outs and branding projects
- Prepare and manage status reporting
- Communicate with both internal and external team members in-person, on the phone and via email
- Perform other project administrative duties as required
As Senior Architect, You Have…
- A post-secondary degree or diploma in Architecture and/or Interior Design
- Experience in vendor selection (BONUS if you have 7+ experience in the BPO space, construction industry or in a project management role)
- Strong design and graphic communication skills with working knowledge of Photoshop, Adobe Illustrator, InDesign, AutoCad and other CAD software
- Senior level design experience with respect to commercial buildings and offices
- CAD proficiency to create drawings
- Proficiency in the Microsoft Office Suite, specifically Excel
- Excellent project management skills, handling multiple concurrent projects
- The ability to work effectively with multiple teams
- A commitment to outstanding customer service
- A self-motivated, creative and efficient personality
- Strong leadership skills, with the ability to perform responsibilities with a high level of integrity and tact
By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.
Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.
