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Jobs in Philippines

Date Posted

Customer Service

Job Type

Job Level

Employer Type

Total 4 job vacancies by Globant Commerce Studio

Director- IT Service Delivery

Manila / Globant Commerce Studio

Monitor and optimize service delivery performance: Track key metrics, identify areas for improvement, and implement initiatives to drive service quality and efficiency.Own critical incidents: Take ownership of complex issues, coordinate resolution efforts, and ensure effective communication with stakeholders throughout...

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L2 Support Specialist (Applications Support)

Manila / Globant Commerce Studio

Address Level 2 support escalations raised by leadership, requiring in-depth troubleshooting and problem-solving.Manage Level 2 complexity requests received through Slack and ServiceNow, involving intricate system interactions and advanced solutions.Take charge of critical incidents, coordinating response efforts, and ensu...

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L1 Support Specialist

Manila / Globant Commerce Studio

Respond to inquiries and resolve issues submitted through Freshdesk (Guest Account & Support Inboxes).Manage AppBot Reviews and AppFeedback Inbox on social media platforms.Handle Level 1 complexity requests received through Slack.Address "Who_Am_I" tickets, prioritizing sailings and resolving backlog issues.Troubleshoot data issues related to G...

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Service Delivery Manager

Manila / Globant Commerce Studio

Monitor and optimize service delivery performance: Track key metrics, identify areas for improvement, and implement initiatives to drive service quality and efficiency.Own critical incidents: Take ownership of complex issues, coordinate resolution efforts, and ensure effective communication with stakeholders throughout...

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Globant Commerce Studio