OVERVIEW:As the Trading Support Analyst, you will be responsible for the day to day communications for the entire Support process from initial query to resolution for our B2B clients. THE CHALLENGE:To ensure that trading related customer queries are dealt with in a fast and efficient manner and to the highest possible standard.Provide ongoing...
THE CHALLENGE:To ensure that trading-related customer queries are dealt with in a fast and efficient manner and to the highest possible standard.Liaising with traders across our global offices to ensure client queries are answered in a timely mannerBuild an in-depth knowledge of different team's responsibilities within the Trading Unit.Escalation o...
THE CHALLENGE:
· Performs daily IT Task, assisting trouble shooting IT issues of Manila employees,
· Maintains all workstations - Checking, Analyzing, Troubleshooting, Fixing PC problems.
· Provides Software and...