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Jobs in Philippines

Date Posted

Customer Service

Job Type

Job Level

Employer Type

Total 1 job vacancies by Sutherland

Team Manager | BFS - Customer Service

Mabalacat / Sutherland

Managing Team Performance: Improve team performance on Customer Experience metrics (Resolution and CSAT) through call listening, behavioral coaching and setting effective action plans. Address Team level variation through targeted coaching for outliers and involving on Continuous Improvement activitiesAccomplish weekly deliverables, such as:Coachin...

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