Chat Support Associates - Earn as much as 18k/month
Full-time
Others/Any
Cagayan de Oro, Misamis Oriental
10 months ago
We are currently looking for highly motivated and dedicated individuals to join our team as Chat Support Associates. In this role, you will have the o..
We are currently looking for highly motivated and dedicated individuals to join our team as Chat Support Associates. In this role, you will have the opportunity to earn as much as 18,000 PHP per month. Join us and become a valued member of our team!
Responsibilities
- Respond to customer inquiries and provide support through chat
- Resolve customer issues and concerns in a timely manner
- Ensure customer satisfaction by delivering high-quality service
- Escalate complex issues to the appropriate department
- Maintain detailed and accurate records of customer interactions
- Stay updated on product knowledge and company policies
- Collaborate with team members to achieve performance targets
- High school graduate, college undergraduate, or college graduate
- Prior experience in chat or customer support is an advantage
- Good communication and typing skills
- Willingness to work in a fast-paced environment
- Ability to multitask and prioritize tasks effectively
- Flexibility to work in shifting schedules, including evenings, weekends, and holidays
• Salary plus high Incentives
• Paid training
• HMO benefits
• Government mandated benefits
• Paid leaves and many more
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