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Jobs in Philippines

Date Posted

Customer Service

Job Type

Manager

Employer Type

Total 20 Manager level Customer Service job vacancies in Alabang, Muntinlupa City, Philippines

Manager, Analytics & Insights - Customer Success

Pasig City / NielsenIQ

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer exp...

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Manager, Global Client Resolution - Client Care

Pasay City / Visa

The Manager role of Global Client Resolution team is responsible for providing leadership, oversight, and direction to staff, ensuring that team members have the information, tools, and resources needed to deliver exceptional results to internal and external customers. The role requires a keen insight into support trends which includes...

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Sr. Manager/ Service Owner (Service Desk)

Pasay City / Visa

We are seeking a dynamic, transformational Service Owner to join the Service Desk. The Service Owner has a pivotal role within the End User Support organization, responsible for the strategic direction, performance, and continuous improvement of services provided by the Service Desk Team. This role is essential in ensuring the services align with b...

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Customer Experience Manager, IKEA Philippines

Pasay City / Ikano-Retail

To ensure the creation of an unforgettable and rewarding experience (including services) across all channels and all customer journeys, so that customers will want to come again and again. To secure that the customer is at the centre of all key decision-making processes and that an excellent customer satisfaction is delivered and value for the cust...

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Manager, Analytics & Insights - Customer Success

Pasig City / NielsenIQ

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer exp...

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Customer Convenience & Support Manager

Pasay City / Ikano-Retail

About the jobTurn the end-to-end shopping journey at IKEA frictionless, easy, seamless, and convenient.Advocate a culture of continuous improvement based on customer feedback in the area of convenience & support.Provide an accessible and convenient customer support (by CCC or coworkers in any IKEA Customer Meeting Point and/or self-support for...

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Manager, Service Management

Taguig City / AECOM

The Manager, Service Management is responsible for establishing and overall management of the Service Management function for AECOM GBS with the responsibility of developing and maintaining Demand/Roadmap Management, Transition Management, Service Level Management and Document Management.The position will report to the Manila Centre Manager & H...

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HR Service Delivery Manager

Taguig City / AECOM

The role will provide management and oversight of all aspects within the assigned HR function (including People Services/Talent Acquisition/HR Contact Center/Pre-Hire Support/Global Mobility/Global Compensation and Reward/Knowledge Management/Global Learning Team). The role will drive strategic initiatives and continuous improvement while managing...

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IT Service Manager

Pasay City / Visa

The IT Service Management (ITSM) group within the Employee Enablement Solutions team (EES) at Visa is seeking a Service Manager with excellent communication skills, a strong sense of ownership, and the ability to work autonomously. This role involves driving excellence across all employee-facing technology services, simplifying and optimizing IT se...

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Sr. Manager (IT Service Desk)

Pasay City / Visa

As a member of the End Users Systems support team, the IT Service Desk Senior Manager will be responsible for managing a team of Service Desk Analysts for day-to-day operations, people management and escalation management. Additionally, this role will require a transformational mindset to identify areas of opportunities to automate and/or simplify...

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Senior Manager, Customer Success - Consumer Panel Analytics

Pasig City / NielsenIQ

The core of this role is to be the strong CPS expert for the Philippines market. Partnering with clients to deliver consumer panel analytics and service that will add value not only to the client business, but the NIQ organization.ResponsibilitiesNew client service leader: Will be the main service person for newly won strategic client. Manage...

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Head of Onboarding and Business Support

Pasig City / IQ-EQ

The Head of Onboarding and Business Support will focus on achieving and maintaining optimal operational efficiency. This function develops, implement, and maintain effective operating processes; Quality Assurance (QA) program and Workforce Management (WFM).In partnership with Operations Client Services team, HR, Finance, and other business partners...

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IT Helpdesk Manager

Tacloban City / Boldr

A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members a...

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Head of Service Operations

Makati City / 239 KPI Elevators Inc

Job Profile SummaryLead the development and execution of the country’s service business. Implement the strategy for the service business and achieve budgeted targets. Execute business development initiatives and improve customer-centricity, operational excellence, competitive position, market share and profitability. Drive KONE’s overall strategy a...

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Customer Marketing Manager (Innovation)

Muntinlupa City / Syngenta Group

Translate portfolio strategy into business campaign execution plan; allocate and manage resources; execute campaigns with business teams; monitor and find-tune performanceDrive 4Ps of campaign tactics by bridging Portfolio Strategy and Busines sales teamsIncrease reach and drive loyalty of retailersIncrease reach and drive loyalty of key farmer seg...

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Customer Marketing Manager (Pillars)

Muntinlupa City / Syngenta Group

Translate portfolio strategy into business campaign execution plan; allocate and manage resources; execute campaigns with business teams; monitor and find-tune performanceDrive 4Ps of campaign tactics by bridging Portfolio Strategy and Busines sales teamsIncrease reach and drive loyalty of retailersIncrease reach and drive loyalty of key farmer seg...

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Iloilo Support Roles - Training / Workforce / Operations (Executive, Team Leader and/or Manager)

Iloilo City / WNS Global Services

Must have good problem solving, decision making & analytical skills. Manages team performance. Provide effective coaching and constructive feedback to subordinates. Performs administrative tasks for Operational support. Lead teams into achieving metric goals, complete monthly deliverable and tasks

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Libis Support Roles - Training / Workforce / Operations (Executive, Team Leader and/or Manager)

Quezon City / WNS Global Services

Must have good problem solving, decision making & analytical skills.Manages team performance.Provide effective coaching and constructive feedback to subordinates.Performs administrative tasks for Operational support.Lead teams into achieving metric goals, complete monthly deliverable and tasks

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Healthcare Support Roles - Operations Supervisor / Manager (PHRN / USRN)

Quezon City / WNS Global Services

Must have good problem solving, decision making & analytical skills. Manages team performance. Provide effective coaching and constructive feedback to subordinates. Performs administrative tasks for Operational support. Lead teams into achieving metric goals, complete monthly deliverable and tasks

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Alabang Support Roles - Training / Workforce / Operations (Executive, Team Leader and/or Manager)

Muntinlupa / WNS Global Services

Must have good problem solving, decision making & analytical skills. Manages team performance. Provide effective coaching and constructive feedback to subordinates. Performs administrative tasks for Operational support. Lead teams into achieving metric goals, complete monthly deliverable and tasks.

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Browse Job Category

Customer Service

Browse Location Area

Alabang, Muntinlupa City, Philippines x

Muntinlupa City

Tacloban City, Leyte

Browse Companies

WNS Global Services

239 KPI Elevators Inc