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Service Delivery Sr. Coordinator - Time and Labor (Pooling)

Taguig City / AECOM

This role is primarily responsible to provide routine transactional support to the time and labor process and facilitation of accurate timecard transactions.Performs assigned tasks related to timesheets such as compiling, reviewing, and posting of timekeeping data.Reviews timesheets and verifies attendance or hours worked.Provides support on the we...

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Guest Service Agent

Makati City / AccorHotel

Demonstrates that all Front Office Standard Operating Policies and Procedures are performed in all interactions. Provides a warm welcome and assists guests according to Fairmont Hotels & Resorts Brand Standards. Maintains a perpetual presence on the Reception Desk throughout the hours of the shift and greets all Guests courteously.

Full-time

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Client Care Associate - CMS Support

Pasay City / Visa

Position DescriptionThe Client Care Support Associate will be part of our Client Services team within the Global Contact Center organization and will be responsible for supporting financial institutions and partners with our Visa Direct Products. As a Client Care Support Associate you will be working with external clients and banks along with inter...

Full-time

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Technical Support Representative I (IT Helpdesk)

Cebu City / Jobs for Humanity

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our...

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Client Care Analyst Bilingual Spanish-Portugues

Pasay City / Visa

Position SummaryGlobal Client Services works with issuers, acquirers, processors and merchants worldwide to develop and deliver the support model for Visa Inc. This includes day-to-day operations and product support, back office support and customer performance reporting.Job ScopeThis is a mid-level professional role with progressive responsibility...

Full-time

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Intern - Support Engineering

Cebu City / Dashlabs.ai

This role offers a unique blend of basic front-end development skills and technical support responsibilities.As an integral member of our technical support team, you will mainly:Mainly write HTML and CSS, tailor-fit for medical documentsProvide real-time platform support from time to time

Full-time

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Client Care Associate - Bilingual (Spanish/Portuguese)

Pasay City / Visa

The Team Global Client Resolution works with issuers, acquirers, processors, merchants, fintechs and Visa Internal worldwide to develop and deliver support for all Visa related transactions, information and operations. This includes day-to-day operations and product support, back-office support and customer performance reporting using Visa tools.&#...

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Manager, Analytics & Insights - Customer Success

Pasig City / NielsenIQ

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer exp...

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Employee Services Coordinator - Pre-Hire Support

Taguig City / AECOM

• Familiar with more advanced concepts, practices, and procedures within a particular field. • Employee organizes and carries out most assignments in accordance with standard practices, instructions, or previous training. • May assist with department initiatives and projects by performing advanced research and/or analysis. Advance appro...

Full-time

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Customer Service Supervisor

Cebu City / QIMA

Are you passionate about delivering exceptional service quality in every interaction? Do you thrive on challenging the status quo and proposing innovative solutions? Are you skilled at cultivating and maintaining strong relationships with both internal and external clients? If so, we want to hear from you! We are seeking a dynamic and dr...

Full-time

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Customer Advocate (Project-based)

Tacloban City / Boldr

WHAT IS YOUR ROLEAs a Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services. In this position, you will collaborate with internal and external teams in handling the needs of the customer to provide excellent customer service in a timely and...

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Customer Advocate

Tacloban City / Boldr

WHAT IS YOUR ROLEAs a Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services. In this position, you will collaborate with internal and external teams in handling the needs of the customer to provide excellent customer service in a timely and...

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Executive, Analytics & Insights - Client Support

Pasig City / NielsenIQ

NIQ Client Support team is focusing on building positive customer experiences by offering outstanding customer-centric servicing, support resolution on customers’ concerns in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of our data and tools through specialty expertise, engagement, and solut...

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Senior Executive, Analytics & Insights - Customer Success

Pasig City / NielsenIQ

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer exp...

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Manager, Global Client Resolution - Client Care

Pasay City / Visa

The Manager role of Global Client Resolution team is responsible for providing leadership, oversight, and direction to staff, ensuring that team members have the information, tools, and resources needed to deliver exceptional results to internal and external customers. The role requires a keen insight into support trends which includes...

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Client Care Associate

Pasay City / Visa

This is a mid-level professional role with progressive responsibility as experience grows. This role serves as a functional/technical specialist, working independently with minimal guidance in complex and unconventional situations. Responsibilities•This role administers the business processes related to client onboarding, offboarding, r...

Full-time

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Customer Support Coordinator

Cebu City / QIMA

The Client Service Coordin ator will be responsible for maintaining good relations with our clients. This position will report directly to the Client Service Supervisor.Key Responsibilities include:Communicates efficiently with clients: providing quotations, processing orders, and responding to messages.Handles some sensitive issues, such as when a...

Full-time

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Executive, Analytics & Insights - Client Support

Pasig City / NielsenIQ

NIQ Client Support team is focusing on building positive customer experiences by offering outstanding customer-centric servicing, support resolution on customers’ concerns in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of our data and tools through specialty expertise, engagement, and solut...

Full-time

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Sr. Manager/ Service Owner (Service Desk)

Pasay City / Visa

We are seeking a dynamic, transformational Service Owner to join the Service Desk. The Service Owner has a pivotal role within the End User Support organization, responsible for the strategic direction, performance, and continuous improvement of services provided by the Service Desk Team. This role is essential in ensuring the services align with b...

Full-time

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Senior Dispute Support

Pasay City / Visa

Senior Dispute Support are responsible for facilitating the research and resolution of simple dispute claims and over time and through on-the-job experience, acquiring the skills and knowledge required to manage more complex dispute related work. The position is responsible for processing basic disputes for Prepaid, Debit or Regionals on behal...

Full-time

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Client Care Team Lead - Disputes

Pasay City / Visa

The Global Dispute Operations Team Lead will lead a team of dispute processors of different levels, completing dispute work on behalf of DPS and VDMS clients. They are subject matter experts in their field and as such will be a point of contact and escalation within the department for complex dispute matters. Candidate will establish pr...

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Customer Experience Manager, IKEA Philippines

Pasay City / Ikano-Retail

To ensure the creation of an unforgettable and rewarding experience (including services) across all channels and all customer journeys, so that customers will want to come again and again. To secure that the customer is at the centre of all key decision-making processes and that an excellent customer satisfaction is delivered and value for the cust...

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2024-7305_Application Support - Level II

Quezon City, National Capital Region, Philippines / Arch Global Services (Philippines) Inc.

THIS ROLE IS ONLY APPLICABLE FOR CANDIDATES PERMANENTLY RESIDING IN THE PHILIPPINESThe Application Support Analyst Level is responsible to operational support and management of various business applications across the enterprise.This role will be responsible for monitoring, troubleshooting, upgrading and implementing carious software application fo...

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Client Care Associate - CMS Support

Pasay City / Visa

Position Description:The CMS Support Associate will be part of our Client Services team within the Global Contact Center organization and will be responsible for supporting financial institutions and partners with cross-border payments. As a CMS Support Associate you will be working with external clients and banks along with internal Technical Acco...

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Call Center Quality Analyst I

Cebu City / Jobs for Humanity

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented p...

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Total 231 Customer Service job vacancies in Bacolod City