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Pasay City / Visa

The Dispute & Support Operations Team Lead will lead a team of Dispute and Support Operations (DSO) Analysts of different levels, completing dispute work on behalf of DPS and VDMS clients. They are subject matter experts in their field and as such will be a point of contact and escalation within the department for complex dispute matters....

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HR Service Delivery Manager

Taguig City / AECOM

The role will provide management and oversight of all aspects within the assigned HR function (including People Services/Talent Acquisition/HR Contact Center/Pre-Hire Support/Global Mobility/Global Compensation and Reward/Knowledge Management/Global Learning Team). The role will drive strategic initiatives and continuous improvement while managing...

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IT Service Manager

Pasay City / Visa

The IT Service Management (ITSM) group within the Employee Enablement Solutions team (EES) at Visa is seeking a Service Manager with excellent communication skills, a strong sense of ownership, and the ability to work autonomously. This role involves driving excellence across all employee-facing technology services, simplifying and optimizing IT se...

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Sr. Manager (IT Service Desk)

Pasay City / Visa

As a member of the End Users Systems support team, the IT Service Desk Senior Manager will be responsible for managing a team of Service Desk Analysts for day-to-day operations, people management and escalation management. Additionally, this role will require a transformational mindset to identify areas of opportunities to automate and/or simplify...

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Gamefowl Service & Relations Specialist

Cebu City / Pilmico Foods Corporation

The Gamefowl Service and Relations Specialist is responsible for providing technical support to Sales and Game Farm customers in terms of disease control and gamefowl farm management to help generate sales.He is responsible for building and maintaining strong and strategic relationships with prospective, existing gamefowl players, and government st...

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Consulting Delivery Lead, Visa Managed Service VCA, Philippines

Pasay City / Visa

Team SummaryVisa Consulting and Analytics (VCA) is the externally facing strategy consulting group of Visa. We draw on our expertise in strategy consulting, data analytics, and pragmatic industry experience to develop fact-based recommendations to improve client performance.Our clients span the continuum of companies that participate in the payment...

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Call Center Quality Analyst I

Cebu City / Jobs for Humanity

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented p...

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Customer Experience Researcher

Pasay City / Visa

The Customer Experience Researcher is a role focused on improving the experience of our colleagues through deep analysis of employees’ behaviors, identification of meaningful insights, and the realization of viable improvement opportunities using critical thinking, collaboration, and effective storytelling skills. The role will support the mission...

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Client Service Coordinator

Cebu City / QIMA

The Client Service Coordinator will be responsible for maintaining good relations with our clients. This position will report directly to the Client Service Supervisor.Key Responsibilities include:Communicates efficiently with clients: providing quotations, processing orders, and responding to messages.Handles some sensitive issues, such as when a...

Full-time

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Service Delivery Coordinator - Time & Labor

Taguig City / AECOM

Job Brief:This role is primarily responsible for providing routine transactional support on assigned time and labor processes to ensure the accurate posting of timecard transactions based on standard processes and in compliance with relevant regulations & policies. Responsibilities & Duties Performs assigned tasks related to times...

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Sales Support Assistant

Cebu City / QIMA

The main responsibility will be to assist the Sales Support Manager in providing support for the Sales Director and his/her sales team in their day-to-day business.Key Responsibilities include:Independent, proactive and pragmatic support in day-to-day business including some client’s managementIndependent processing of internal and external corresp...

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Senior Manager, Customer Success - Consumer Panel Analytics

Pasig City / NielsenIQ

The core of this role is to be the strong CPS expert for the Philippines market. Partnering with clients to deliver consumer panel analytics and service that will add value not only to the client business, but the NIQ organization.ResponsibilitiesNew client service leader: Will be the main service person for newly won strategic client. Manage...

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Service Desk Analyst (Replacement)

Quezon City, National Capital Region, Philippines / Arch Global Services (Philippines) Inc.

The Support Analyst provides end-user support in creating documentation for recurring tasks as well as assisting the team in setting up user accounts. This person diagnoses, troubleshoots and resolves basic and moderate technical problems. This person operates under defined processes and procedures and makes decisions regarding short-term prioritie...

Full-time

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2024-7188_Software Engineer (Service Now Developer)

Quezon City / Arch Global Services (Philippines) Inc.

The developer is responsible for design, construction and unit testing of ServiceNow Forms. The candidate will collaborate with Business Analysts and SMES to perform detailed requirement analysis. The candidate will provide production implementation and post-production support for ServiceNow Forms and other User Experience aspects of ServiceNow.&#x...

Full-time

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Audit Support Specialist

Cebu City / QIMA

After receiving proper training/mentoring, you will be expected to:Create and update Audit Protocols: in collaboration with technical team Minimize the protocol edition time by using the most efficient method, ensure they meet client’s requirements and are well set-up for Auditor use.Give a good service level: Reach the requirements and the deadlin...

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Customer Success Supervisor

Cebu City / QIMA

Your primary responsibility is to support the fast-growing Customer Success Management (CSM) team by reliably maintaining and improving business reports and processes.Our goal is to meet and exceed clients’ expectations by acting as trusted advisors supporting their digital transformation.Key Responsibilities include:Standardization, Processes, Tra...

Full-time

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IT Support Engineer

Pasig City / IQ-EQ

We have an exciting opportunity for an experienced, innovative, energetic, passionate, and client centric technologist to join our workplace support team in our new Philippines Global Delivery Centre in Philippines, to support the business with everyday IT. The Pasig City office is the location for our Global Delivery Centre in Philippines and...

Full-time

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Head of Onboarding and Business Support

Pasig City / IQ-EQ

The Head of Onboarding and Business Support will focus on achieving and maintaining optimal operational efficiency. This function develops, implement, and maintain effective operating processes; Quality Assurance (QA) program and Workforce Management (WFM).In partnership with Operations Client Services team, HR, Finance, and other business partners...

Full-time

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Customer Call Center Representative

Quezon City / Global Medical Virtual Assistants

As a Customer Call Center Representative at Global Medical Virtual Assistants, you will be the primary point of contact for our customers, providing exceptional customer service. You will handle inbound and outbound calls, address customer inquiries, resolve issues efficiently, and ensure customer satisfaction.TASKS: Answer incoming calls promptly...

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Service Desk Engineer

Pasig City / IQ-EQ

The Service Desk Engineer position requires a combination of strong troubleshooting, technical, communication, and customer service skills.As a Service Desk Engineer, you are the first point of contact for our colleagues in the business across the globe. Our business relies on you to provide first-class support services to resolve issues...

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Customer Experience Associate

Pasig City / Carousell Group

The Customer Experience Associates will assist our Customer Experience Lead in giving quality customer support to the buyers and sellers of the platform and maintaining the Marketplace Experience of our users. This is an 12-month project-based role in Ortigas, Pasig. Responsibilities:Providing friendly and personal support to the client commun...

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IT Helpdesk Manager

Tacloban City / Boldr

A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members a...

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Customer Account Analyst

Cebu City / Pilmico Foods Corporation

The Customer Account Analyst is responsible in ensuring accurate recording, analyzing, reporting and reconciliation of all trade accounts receivables of PILMICO Foods Corporation/PILMICO Animal Nutrition. The Customer Account Analyst is responsible in managing the customers account from day one (1) account set-up to ordering payment cycle.Ensures t...

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Support Engineer

Davao City / Boldr

A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members a...

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Customer Advocate

Pasig City, Philippines / AAPI Acquire Asia Pacific, Inc.

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Position: Customer AdvocateReporting to: Regional Renewals ManagerLocation: Ortigas Center, Pasig City (Onsite...

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Total 217 Customer Service job vacancies in Bacolod City