Total 931 Customer Service job vacancies in hybrid manila

We are seeking a detail-oriented and organized Finance Coordinator to join our team. The successful candidate will support the finance department in various tasks, ensuring smooth operations and compliance. The ideal candidate will be proactive, able to handle multiple tasks efficiently, and possess strong communication skills.

Key Responsibilities:

• Project Assistance within the finance team - eg tracking deliverables, scheduling follow up calls, meeting notes and actions. 
• Maintaining and tracking version control on all finance key policies.
• Assisting with maintenance and creation of key finance documents into Turnitin branding.
• Process and manage employee expense reports for XLT members in Finance.
• Organize and maintain financial records and databases, ensuring data integrity and confidentiality.
• Coordinate and manage the calendars for the finance team.
• Assist in the coordination of a compliance calendar for all deadlines within finance.
• Create and share an internal update on deadlines monthly for leadership
• Support recruitment activities within the finance department. 
• Assist with onboarding and offboarding activities within the finance department.
• Handle various administrative tasks to ensure the smooth operation of finance functions.
• Update KPIs and distribute to management.
• Ensure all SOPs are created and tracked centrally.
• Adhoc projects as required.

WHAT IS YOUR ROLE

The technical support specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving, and a passion for technology and startups. We believe in a strong, friendly culture. While not only helping customers troubleshoot our platform, you will also be an integral part from conceptualization to execution of their business using our program.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Answer customer questions over email and live chat.
• Deliver excellent customer service to our customers.
• Write and update support articles.
• Become an expert on our .
• Work closely with the customer succeproductss management and engineering teams.
• Advance your career in the SaaS industry.

• Demonstrated ability to solve technical problems.
• Desire to teach new customers about the platform.
• Ability to answer product and technical questions.
• Comfort working independently, given time zone differences.
• Familiarity with APIs, email infrastructure, DNS,HTML,CSS, and/ or javascript.
• Nice to have experience with JIRA or zendesk.
• Nice to have previous experience in a B2B technical support role at a SaaS company.
• Nice to have experience with email, push or SMS platforms.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th-month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

WHAT IS YOUR ROLE

The technical support specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving, and a passion for technology and startups. We believe in a strong, friendly culture. While not only helping customers troubleshoot our platform, you will also be an integral part from conceptualization to execution of their business using our program.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Answer customer questions over email and live chat.
• Deliver excellent customer service to our customers.
• Write and update support articles.
• Become an expert on our .
• Work closely with the customer succeproductss management and engineering teams.
• Advance your career in the SaaS industry.

• Demonstrated ability to solve technical problems.
• Desire to teach new customers about the platform.
• Ability to answer product and technical questions.
• Comfort working independently, given time zone differences.
• Familiarity with APIs, email infrastructure, DNS,HTML,CSS, and/ or javascript.
• Nice to have experience with JIRA or zendesk.
• Nice to have previous experience in a B2B technical support role at a SaaS company.
• Nice to have experience with email, push or SMS platforms.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th-month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

Position : Product + Graphic Designer

Working Hours : Full - time; 9AM - 5pm EST (can be flexible)

Salary: USD 1,500 - USD 2,000/month

This position is a hybrid role that combines the responsibilities and skills of both a Product Designer and a Graphic Designer. Each role requires a commitment of 20 hours per week, providing a balanced focus on both user-centric product design and visually compelling graphic design.

Main Responsibilities:

Your primary role as a Product Designer:

• Partner closely with our Engineers and Product Managers to iterate on product opportunities and turn them into delightful experiences for our users
• Pushing the boundaries of your pod’s UI/UX execution and rapidly prototyping solutions that are simple, elegant, and user friendly, and iterating based off of those results
• Leading design critiques, gathering & providing constructive feedback, and making influential design decisions that shape our product
• Communicating across the entire business to gather feedback while helping other teams to improve their design thinking skills

Your primary role as a Graphic Designer:

• Plug into the existing marketing workstreams and own the production of creative assets (static, video, motion graphics, animations etc.)
• Design and execute A/B tests for landing pages across each paid channel
• Track and measure performance metrics and prepare summary reports for the marketing team as well as senior leadership
• Analyzing high-level campaign performance and recommend creative strategies or performance testing
• Support the product and sales team with ad-hoc creative requests

Skills and attributes we are looking for in a Product Designer:

• 3-5 years in a Product Design role
• Experience building UI for both Mobile and Desktop is a must
• Ability to leverages specific insights to drive your design decisions and is passionate about partnering with other teams to create rapid experiments and designs
• Strong knowledge of User Interface and User Interaction design
• Proficiency with current design tools (we use Figma, InVision, and Abstract)
• An exceptional ability to articulate your design process and decisions and present cohesive design approaches to a non-design audience
• You are someone who is able to efficiently run with multiple projects relatively autonomously and ensures you are delivering against business needs

Skills and attributes we are looking for in Graphic Designer

• 2-3 years designing email templates & 3+ years on the social media/ performance media design
• Working knowledge of digital marketing channels and strategies
• Experience with email campaign design and layout
• Expertise in Adobe CC, Figma and Canva are required
• Experience using Sketch, InVision, AdobeXD or similar products.
• Fluency in understanding and interpreting strategy, creative/campaign briefs and developing initial brand and design concepts
• Ability to manage multiple priorities simultaneously
• Working knowledge of front-end development and programming languages such as HTML, CSS, and JavaScript is a plus.
• Comfortable with public speaking and presenting results and findings in front of senior leadership

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will do:

• Runs mainframe batch cycles for different clients and environments.

• Maintains mainframe batch schedules.

• Supports release, upgrade, change, and patching activities.

• Effectively communicates activities and findings in oral and written forms.

• Controls and manages own daily activities.

• Provides internal quality assurance.

• Supports developers to identify risks and develops mitigation strategies.

• Organizes and maintains the test script library.

• Develops automation scripts for operations.

• Other related duties assigned as needed.

What you will need:

• Knowledge of methods, tools and technology related to Cobol, Zena, and mainframe batch.

• Must be willing to work on a Hybrid setup (twice a week onsite). Office location is at Ecoplaza Bldg, located at Makati City, near Magallanes MRT Station, EDS

• Must be amenable to work on either morning or night shift; possibility of working on a permanent night shift

• Knowledge and use of quality management methods, tools and technology used to create and support defect-free, application software that meets needs of client/business partner.

• Knowledge of basic principles, processes, phases and SDLC methodologies

• Knowledge of VSAM, JCL, Zeke, Zena, Rexx, ISPF, Cobol, SAR.

• Knowledge of Outlook VBA, Excel VBA, Power Automate (nice to have).

• College Undergraduates with relevant work experiences are welcome to apply

• Skill in understanding and focusing on the client needs.

• Skill in analysis, solid decision-making and problem solving.

• Ability to work in an agile and SRE environment.

• Ability to deliver results under pressure.

• Ability to do multi-tasking.

• Ability to demonstrate interpersonal and teambuilding skills working with technical and non-technical individuals.

• Ability to communicate effectively verbally and in writing.

• Ability to establish and maintain effective working relationships with employees, clients, vendors and public.

What we offer:

• A competitive salary and benefits (such as HMO Coverage on Day-1)

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

LOOKING FOR FILIPINO CANDIDATES BASED IN THE PHILIPPINES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position:  Social Media Manager/Affiliate Marketing Specialist

Schedule: Monday - Friday, Mountain Time Zone

Salary: up to USD 1,500

About the Company:

We are a dynamic and growing company with a passion for K-pop and the digital marketing landscape. We are looking for a talented and experienced Social Media Manager/Affiliates Marketing Specialist to join our team and help us drive traffic and sales through innovative content and affiliate strategies.

Job Responsibilities:

Social Media Management:

Develop and execute social media strategies to increase brand awareness and engagement.

Create, curate, and manage content across various social media channels.

Write compelling content that resonates with our audience.

Transcribe videos and create engaging posts from them.

Monitor social media trends, K-pop news, and relevant conversations to keep our content fresh and relevant.

Utilize social media tools to analyze performance and drive traffic to our website.

Build and grow our social media following.

Affiliate Marketing:

Develop and manage affiliate marketing programs.

Identify and collaborate with influencers to promote our brand and products.

Track and report on affiliate marketing performance, ensuring goals are met.

Optimize affiliate programs by testing new strategies and partnerships.

Team Management:

Lead and manage a small team of content creators and social media specialists.

Provide guidance, feedback, and support to ensure the team's success.

Qualifications:

• 3+ years of experience in social media management and affiliate marketing.
• Proven experience working with K-Pop content and a deep understanding of the K-Pop industry.
• Strong content writing skills with the ability to create engaging and persuasive content.
• Experience transcribing videos and repurposing content for social media.
• Ability to drive traffic and sales through social media and affiliate marketing strategies.
• Previous experience working with a Korean company (at least 6 months preferred).
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Partner Support Agent you are responsible for managing the program operations for the majority of Boldr’s partners. You will leverage your skills and knowledge to ensure that programs are well-implemented and produce great outcomes for the institutions we serve and their students.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

• Set up programs in Boldr’s back-end and configure the program, according to partner specifications. 
• Match mentors and mentees in impactful mentorship relationships using our proprietary tools.
• Implement program interventions to maximize mentorships created, as well as participant engagement and satisfaction.
• Communicate directly with mentors and mentees who request extra support.
• Collaborate closely with other Partner Support Agent to prioritize and execute implementation tasks on tight turnarounds.
• Pull, clean, and manipulate program data for partner-specific needs.
• Send regular outreach to partners to highlight the value of their programs.
• Impact participant satisfaction through tracking and acting on participant satisfaction scores and testimonials.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• 2 years of work experience.
• A high degree of personal organization, project management competence, and attention to detail.
• High accountability and the ability to prioritize deadlines in a fast-paced environment
• Strong written and verbal communication skills.
• The ability to quickly and independently build product and process knowledge through problem-solving and adapt understanding to new changes.
• Proficiency in cleaning and manipulating data in Excel or Google Sheets.

Preferred Qualifications:

• Experience with tools in the MC stack, such as Asana, Google suite, Guru, and Slack.
• Experience working in a startup environment and navigating ambiguity.
• Prior full-time remote experience.
• Experience in the educational sector or in a mentorship role.

Base salary plus benefits.

LOOKING FOR FILIPINOS WHO ARE PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Job title:  CG CR Operations Specialist

Salary range: USD 1200-1500/month

Schedule: M-F 9AM - 5PM EST

ABOUT THE COMPANY

The company is a US based consulting company that provides consulting services for law firm owners. We’ve been in business for 7 years and want to grow and expand our team with the right people. Our values include: communication, independence, and integrity.

About the Role:

As the Right Hand Person / Operations Specialist, you will play a crucial role in managing and optimizing our operations. You will be responsible for creating and managing workflows using Airtable, Zapier, and Notion, completing YouTube and ChatGPT courses so you can provide feedback on our YouTube channel, and supporting various writing and technology-related tasks. Your goal will be to handle the smaller operational details so that I can focus on higher-level strategic initiatives for our clients.

Responsibilities:

Operations Management:

• Develop, implement, and manage workflows using Airtable, Zapier, and Notion.
• Identify operational inefficiencies and propose automated solutions using Zapier.
• Maintain and organize data and processes in Airtable and Notion.

Content Creation and Management:

• Assist with YouTube content creation and management, following guidance from provided courses.
• Implement strategies and advice from ChatGPT courses to improve our operations and client offerings.
• Use Canva and have an eye for clean and minimal graphic design.

Writing and Communication:

• Support various writing tasks, including drafting emails, creating content, and preparing reports.
• Ensure clear and effective communication across all platforms.

Technical Support:

Provide technical assistance with various tools and software used in our operations.

Stay updated with the latest technology trends and tools that can enhance our efficiency.

• At least 2 years of relevant experience.
• Proven experience with Zapier (must have ), Airtable, and Notion.
• Strong understanding of workflow automation and process optimization.
• Excellent written and verbal communication skills.
• Ability to take initiative and work independently with minimal supervision.
• Experience with content creation and management, particularly for YouTube.
• Familiarity with ChatGPT and the ability to implement course advice effectively.
• Tech-savvy with the ability to quickly learn and adapt to new tools and software.
• Must work US EST time zone.

LOOKING FOR FILIPINO CANDIDATES

Position : Graphic Designer

Work Hours (Client) : 40hrs/5 days a week. Flexible hours, with the expectation to meet deadlines. Occasional check-ins on work progress may be required.

Holidays : TBD

Pay Range : $1200 - $1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

• Logo and Branding
• Social Media Design: Create compelling graphics for posts, stories, and ads.
• Menu Designs: Develop visually appealing menus for print and digital formats.
• Print Materials: Design business cards, postcards, flyers, and other marketing materials.
• Signage
• Photo manipulation
• Website Graphics and Animation: Create and optimize graphics and animations for websites.
• Collaborative Projects: Work with other designers and marketing professionals on cohesive designs.

Minimum Requirements:

• Software Proficiency: MUST HAVE experience in using Adobe Illustrator and Photoshop. Familiarity with Adobe XD and Figma is a plus.
• Experience: At least 3-5 years of professional graphic design experience. Open to talented candidates with a strong design eye.
• Skills: Creative, detail-oriented, strong communication and teamwork skills, able to manage multiple projects.
• Portfolio link is REQUIRED
• only those designs that match the peg from the links below will be selected to proceed:
• https://madebyalphabet.com/work
• https://area17.com/work
• https://koto.studio/work/
• https://wearemucho.com/work

Position : E-commerce Operations Associate

Work Hours:  Monday to Friday 9 am-6 pm EST

Holidays : TBD

Pay Range: $900 - $1,500

RESPONSIBILITIES

E-commerce Management:

• Create, update, and manage product listings for accuracy and appeal.
• Oversee order processing from receipt to fulfillment.
• Monitor and manage inventory levels, coordinate restocking and returns.
• Analyze sales data to identify trends and improve shopping experience.
• Provide exceptional customer support for inquiries and issue resolution.
• Coordinate with vendors globally for stock management and new product launches.

Logistics and Supply Chain:

• Coordinate efficient and cost-effective product delivery with shipping providers.
• Ensure compliance with customs and handle international shipping issues.

Customer Service:

• Assist customers with product inquiries, sizing, availability, etc.
• Provide information on shipping options and track deliveries.
• Handle returns, exchanges, and complaints with professionalism and customer-centric approach.

Social Media:

• Assist with planning and coordinating photoshoots for high-quality brand imagery.
• Schedule and post content across social media platforms with a consistent brand voice.
• Monitor and analyze follower engagement to optimize social media strategies.

• At least 3 years of experience in e-commerce management.
• Proficiency in Shopify as an e-commerce backend.
• Strong familiarity with Google tools such as email and Drive.
• Experience with customer service platforms like Gorgias or Zendesk.
• Proficiency in product listing management.
• Strong organizational skills for order processing and fulfillment.
• Ability to analyze sales data for inventory optimization.
• Knowledge of international shipping regulations and experience in shipping coordination.
• Detail-oriented with logistics management skills.
• Excellent customer service skills, including handling inquiries and sales-related questions.

Join Our Dynamic Team as an HR Associate for the Philippine Region at Somewhere!

Are you passionate about fostering a positive workplace culture and driving talent initiatives in a diverse, fast-paced environment? Somewhere is seeking a dedicated HR Associate to join our Philippine team. In this role, you'll have the opportunity to support our regional HR operations, contribute to employee engagement strategies, and play a key part in our mission to create an inclusive and thriving work environment. If you are a proactive and detail-oriented professional with a love for HR and a knack for cross-cultural communication, we want to hear from you!

Position: HR Associate

Type of contract: Independent contractor

Role Description:

Recruitment and Onboarding:

• Assist in the recruitment process by posting job advertisements, screening resumes, and scheduling interviews.
• Conduct initial candidate screenings and reference checks.
• Facilitate the onboarding process for new hires, including preparing offer letters, conducting onboarding sessions, and ensuring all required documentation is completed.

Employee Relations:

• Serve as a point of contact for employee inquiries and concerns, providing timely and accurate information.
• Support the implementation of employee engagement initiatives and programs.

Performance Management:

• Assist in the administration of the performance review process, including tracking review completion and providing guidance to managers and employees.
• Help develop and implement performance improvement plans as needed.

Training and Development:

• Coordinate training sessions and seminars, including scheduling, logistics, and materials preparation.
• Organize and conduct training sessions as needed, ensuring they align with company objectives and employee development plans.
• Maintain accurate training records and track employee participation and progress.
• Provide administrative support for training programs, such as preparing training materials and managing training schedules.
• Assist in the evaluation of training effectiveness and make recommendations for improvements..

Benefits Administration:

• Assist in the administration of employee benefits programs, including enrollment, changes, and terminations.
• Provide support to employees regarding benefits inquiries and issues.

HR Compliance:

• Ensure compliance with all local employment laws and regulations.
• Maintain accurate and up-to-date employee records, both electronically and physically.
• Assist in the preparation and submission of required HR reports and documentation.

Other Duties:

• Participate in HR projects and initiatives as assigned.
• Continuously seek opportunities to improve HR processes and enhance the employee experience.
• Perform other related duties as required.

• Bachelor’s degree in Human Resources, Business Administration, or a related field. Law degree preferred*
• 3 years of experience in an HR role or similar capacity.
• Strong understanding of HR principles and practices.
• Excellent communication and interpersonal skills.
• High level of confidentiality and professionalism.
• Proficiency in Google Suite
• Experience with HRIS systems is a plus.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize effectively in a fast-paced environment.

Looking to join a revolutionary new company and be part of the even greater things to come?

If you're looking to build your career in an exciting, challenging, and yet fun and rewarding working environment, this is your sign!

Join us, apply NOW!

A Customer Service Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills.

Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists.

They are confident at troubleshooting and investigating they don’t have enough information to answer customer questions or resolve complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and, maintain high customer satisfaction.

Responsibilities

• Do inbound calls: Answer, screen and forward incoming phone calls
• Do outbound calls, as well; Call patients for confirmation
• Provide basic and accurate information via phone

• Manage large amounts of incoming phone calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies Take the extra mile to engage customers
• Take the extra mile to engage customers
• Performs other duties that may be assigned from time to time.

Our must-haves:

• Must have a fast, reliable DSL, Fiber, or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS
• Must have a backup internet connection of the same speed, if the primary connection becomes spotty

Note: An online assessment of the workspace will also be part of the recruitment process

Status: This is a full-time, permanent position with benefits.

Hardware Provision: Company-issued Laptop will be provided on the first day.

What we’re looking for:

• Proficiency in Microsoft Office Suite (Excel, Word, etc)
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Customer service attitude

• Proven customer support experience or experience as a Client Service Representative
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Excellent communication and presentation skills
• Customer orientation and ability to adapt/respond to different types of characters

Perks & Benefits:

• Government-mandated contributions: SSS, Philhealth, PagIBIG
• 13th month pay: computation is based on the basic salary of the employee
• Attendance Incentive: bi-monthly incentive for employees with perfect attendance
• Perks and/or Allowances: Deminimis (non-taxable), benefits of relatively small value intended for the general welfare of employees (meal allowance, rice allowance, clothing, laundry or medical cash)
• Paid Leaves: 6 VL to take time off, 6 SL (recuperation), 3 EL (emergency situations), statutory leaves (maternity, solo parent, maternity, etc)
• Leave Conversion: maximum of 10 unused leave credits may be converted into cash
• Special Leave Privileges: birthday occasions, client-initiated leaves
• Healthcare Benefit with one (1) dependent
• Funeral Assistance: Php 5,000
• Service Award Incentive: rewards and recognition for employees who will successfully reach 1, 3, 5, 7, or 10 years with the company

Position : Virtual Assistant / Relocation Assistant

Working Hours : PST Time Zone

Salary: USD 1,000 - USD 1,400/month

Main Responsibilities:

• Build sustainable relationships and trust with nurses through open and interactive communication
• Arrange for relocation logistics for nurses moving to the United States, including but not limited to:
• Providing education on travel to the US, including what to bring and arranging necessary items beforehand.
• Booking plane tickets, short-term and long-term rentals, transportation, and other essential living arrangements.
• Ensuring the nurses have all necessary basics for living upon arrival.
• Coordinate with nurses regarding arrival times, work schedules, and compliance documentation required before starting work
• Act as a liaison between nurses and relevant stakeholders, advocating for their needs and facilitating open communication channels to address concerns effectively
• Proactively identify potential challenges or obstacles in the relocation process and develop strategies to mitigate them effectively
• Prioritize and promptly address urgent issues and concerns raised by nurses or internal stakeholders during the relocation process, ensuring timely resolution and minimal disruption to their transition.
• Document and track all nurse expenses
• Develop comprehensive documentation and playbooks outlining the step-by-step processes and best practices for assisting nurses with relocation to the United State
• Handle phone calls, emails, and other communications in a professional and efficient manner
• Utilize tools like Slack, Notion, Google Sheets, and Airtable proficiently to streamline workflows and manage tasks effectively
• Assist in organizing and maintaining customer databases, ensuring accuracy and completeness of information
• Collaborate with team members to support various projects and initiatives as needed

• At least 2 years experience as a VA for a client based in the US.

• Strong commitment to work and eagerness to grow in your career.
• Excellent communication skills, both written and verbal.
• Proficiency in using tools such as Slack, Notion, and Airtable.
• Highly organized with strong attention to detail.
• Proactive and resourceful problem-solver with a positive attitude.
• Willingness to learn and adapt to new technologies and processes.

Preferred Qualifications:

• Previous experience in relocation assistance or related fields
• Previous experience with project management
• Experience working in a multicultural environment

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Job Summary:

Deploy release of new technologies as well as design, install, configure, maintain and integrate system testing performance of PC/server operating systems, related utilities and hardware.

What you will be doing:

• Installs, maintains and upgrades internal computer software systems used for designing and developing company products.

• Perform vulnerability remediation on servers

• Proposes and implements system enhancements that will improve reliability and performance of system.

• Monitors usage and performance.

• Trains personnel on system usage.

• Troubleshoots server, software and hardware issues.

• Researches, evaluates and recommends software and hardware products.

• Researches and develops ways of automating workflows.

• Other related duties assigned as needed.

What you bring:

• Must Have: 2–4 years experience in CyberArk Administration (Back-end)

• Knowledge in Privileged Access Management software

• Must be amenable to work on a night shift

• Must be amenable to work on a Hybrid setup (Twice a week onsite). Office location is at Ecoplaza Bldg, Makati City (near Magallanes MRT Station, EDSA)

• College undergraduates and Non-Bachelor's Degree holders with relevant work experiences are welcome to apply

• Ability to establish and maintain effective working relationships with employees, vendors, clients and public

• Knowledge in PowerShell Scripting

• Knowledge in ServiceNow

• 2 – 4 years experience in Linux (CentOS/RedHat) System Administration

• 2 – 4 years experience in Windows System Administration

• Experience with SaltStack and/or Ansible 

• Basic network troubleshooting including OS level packet captures (pcap/tcpdump)

• Knowledge of multiple operating systems and related utilities and hardware

• Knowledge of storage management, TCP/IP, network monitoring and tools and technical writing principles and practices

What we offer:

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  SEO Specialist

Working Schedule:  Monday - Friday, 9 AM - 5 PM (EST) | 9 PM - 5 AM (Philippine Time)

Salary Range:  $1300-$2000 / Monthly 

ABOUT THE COMPANY
The company blend top-tier quality with innovation to deliver the purest CBD products on the market. Their broad-spectrum CBD extracts undergo rigorous testing by independent, third-party labs to ensure the highest standards. They are dedicated to offering the best in CBD, supported by their user-friendly service, free shipping, satisfaction guarantees, and US-based customer support.

ABOUT THE ROLE:

We are seeking an enthusiastic and detail-oriented SEO Specialist to join our team. This role involves a variety of tasks aimed at enhancing our online visibility, driving organic traffic, and improving our search engine rankings. The ideal candidate will have experience in SEO or digital marketing, strong analytical skills, and a passion for optimizing web content.

RESPONSIBILITIES:

• Conduct keyword research to identify high-potential search terms
• Perform Google page one heading analysis
• Conduct competitor content audits or content gap analysis
• Build and manage content calendars
• Develop content outlines or briefs based on Google Page One SERP analysis
• Optimize web pages and blog posts for search engines
• Execute on-page SEO strategies
• Perform backlink audits
• Track keyword performance
• Report on rankings and organic traffic
• Perform other related duties as requested

QUALIFICATIONS:

• Experience in SEO, Digital Marketing, or a related field
• Proven experience planning and implementing backlink campaigns
• Working knowledge of Google Analytics and backlink tools
• Strong analytical, communication (verbal and written English), and problem-solving skills
• Backlink reach out experience (preferred and big plus)
• Experience in the health & wellness or health supplement industry (preferred and big plus)
• Minimum 5 years of experience in the same role

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed
• Must have their own Permanent Work From Home Equipment like Laptop and Personal Computer with External Monitor.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing:

• Provide leadership for service delivery team including planning, coaching, recruitment, selection, performance development and mentoring.

• Monitor staff performance, works with employees to implement goals and document progress.

• Manage resources in a cost-effective, innovative manner including assisting subordinates in effective use of resources and tools.

• Manage staff to ensure all duties are performed in an accurate and timely manner.

• Develop and implement department policies and procedures.

• Ensure deadlines and production schedules are met and reallocate workloads as necessary.

• Perform resource planning and allocation and support direct reports in meeting work requirements.

• Assess strengths and development needs of employees and provide challenging assignments and opportunities for development.

• Manage team expenses within budget constraints and provide financial and quantitative information in support of group and company reporting and goals.

• Execute company policies and practices and serve as a channel for company communications.

• Assist in managing the computing environment to protect the production applications critical to the success of the business.

• Deliver a computer operations environment that meets all service level agreements, e.g., 24/7 availability, response time parameters, etc. and availability targets.

• Assist other IT management team members to establish strategies and priorities for overall IT operations by analyzing and understanding the current and future IT operation needs.

• Develop and recommend tactical and strategic plans for information processing operations.

• Identify and recommend cost-saving and continuous improvement initiatives within the information processing area.

• Ensure all backup and recovery and disaster recovery processes will meet or exceed business requirements.

• Develop and maintain team standards and procedures that support departmental standards and procedures.

• Manage internal and external communications/escalations on issues.

• Understand processing environments for supported products and services.

• Utilize variable staffing models, which includes contractor and co-source models, processes/practices.

• Encourage inter-team, inter-department and inter-organizational team work to accomplish goals and objectives.

• Other related duties assigned as needed.

What you will bring:

• Application Support Experience

• Preferably with experience in Banking or Payments domain but not required

• Willingness to work from 3pm-12am Philippine Standard Time (Later on, we can be flexible and move it more to local hours)

• Willingness to work on a Hybrid setup (Twice a week onsite). Office location is at Ecoplaza Bldg, Makati City (located near Magallanes MRT Station, EDSA)

• Bachelor’s degree or the equivalent combination of education, training, or work experience.

• Strong management, organizational, team building, coaching and mentoring skills

• Strong business skills, industry knowledge, financial management and planning skills, long-term vision and executive presence

• Considerable knowledge of all operations lifecycle phases, e.g., requirements definition, risk management, implementation, deployment, maintenance

• Considerable knowledge of IT production administration and operations activities and controls

• Knowledge of software development lifecycle (SDLC) methodologies and integrated controls

• Technical knowledge of information technology networks, systems, peripherals and software applications

• Knowledge of all types of testing, e.g., unit, component, integration, system

• Knowledge of Financial Technology products, services, and business operations

• Ability to formulate, implement and evaluate plans, programs and procedures applicable to the information processing operations

• Proven ability to function in an environment that requires flexibility, good judgment and sound decision-making, often based on limited information and/or under extreme conditions

• Ability to communicate ideas both verbally and in written form in a clear, concise, and professional manner appropriate to audience including executive levels

• Ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public

What we offer:

• A competitive salary and benefits (such as HMO on Day 1)

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

LOOKING FOR FILIPINO CANDIDATES

Position : Virtual Assistant

Work Hours (Client) : M-F, flexible 8 working hours with 2 hours overlap to speak with the client

Holidays :       TBD

Pay Range : $900-$1000/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

The company is the most trusted source for sports betting odds, predictions and tips, helping you win more on your parlays and fantasy sports for NFL, NBA, MLB, Premier League and more.

Duties and Responsibilities:

• Track down the contact information for Youtube channel influencers and contact them regarding the client's business in a specific manner
• Help run the client's social media for a couple of his projects
• Email and calendar management
• General administrative tasks as they come along

Minimum Requirements:

• 1-3 years of experience as a Virtual Assistant
• Preferred if you have a background in sales, customer support, and social media management
• Strong verbal and written English communication skills with a minor accent
• Tools: social media platforms, YouTube, Office 365, Google Workspace, and any CRM tool experience

Position : HR Manager

Working Hours : 8:30 AM - 4:30 PM EST

Salary Range :  $1000-$1500

Duties and Responsibilities:

Payroll Management:

• Oversee and manage the organization's payroll processes globally.
• Ensure timely and accurate payroll execution, including salary, bonuses, and deductions.
• Collaborate with the finance team to ensure compliance with local and international payroll regulations.

HR Compliance:

• Ensure HR policies and procedures comply with local, national, and international laws.
• Maintain up-to-date knowledge of HR legal requirements and government reporting regulations globally.
• Develop and implement compliance-related programs and trainings.

Onboarding/Offboarding:

• Manage the onboarding process for new hires to ensure a smooth integration into the company.
• Coordinate and conduct new employee orientations and training sessions.
• Oversee the offboarding process, including exit interviews and final settlements.
• Continuously improve onboarding and offboarding procedures to enhance employee experience.

• Minimum of 4 years of experience in a similar HR role.
• Proficiency in using Deel for payroll and HR management.
• Advanced skills in Google Suite (Google Docs, Sheets, Slides, and Drive).
• Strong understanding of global HR compliance and payroll regulations.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Strong organizational and problem-solving skills.
• Ability to work effectively in a fast-paced, dynamic environment.

LOOKING FOR FILIPINO CANDIDATES

Position : Graphic Designer

Work Hours (Client) : 40hrs/5 days a week. Flexible hours, with the expectation to meet deadlines. Occasional check-ins on work progress may be required.

Holidays : TBD

Pay Range : $1200 - $1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

• Logo and Branding
• Social Media Design: Create compelling graphics for posts, stories, and ads.
• Menu Designs: Develop visually appealing menus for print and digital formats.
• Print Materials: Design business cards, postcards, flyers, and other marketing materials.
• Signage
• Photo manipulation
• Website Graphics and Animation: Create and optimize graphics and animations for websites.
• Collaborative Projects: Work with other designers and marketing professionals on cohesive designs.

Minimum Requirements:

• Software Proficiency: MUST HAVE experience in using Adobe Illustrator and Photoshop. Familiarity with Adobe XD and Figma is a plus.
• Experience: At least 3-5 years of professional graphic design experience. Open to talented candidates with a strong design eye.
• Skills: Creative, detail-oriented, strong communication and teamwork skills, able to manage multiple projects.
• Portfolio link is REQUIRED
• only those designs that match the peg from the links below will be selected to proceed:
• https://madebyalphabet.com/work
• https://area17.com/work
• https://koto.studio/work/
• https://wearemucho.com/work

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

• Provides Level 0 incident handling support for all assigned production-related systems.

• Interfaces with internal clients, vendors, managers, IT and Product Development to resolve problems.

• Develops and executes scripts, utilities and associated test plans. Scripts may modify data that is not updateable via user interface.

• May conduct code-level software analyses to identify root cause of bugs and/or system modifications as needed.

• Analyzes problem, documents and communicates resolution and conducts follow up. Escalates problems to appropriate teams when necessary.

• Assists in documenting current policies and procedures.

• Represents team on cross-functional teams for production, support and development activities.

• May perform specialty production processing.

• Learns and understands security regulations.

• Interacts with internal departments to deliver solutions.

• Interprets and presents data and conclusions to management as needed.

• Improve methodologies used in the job.

• Other related duties assigned as needed.

What you bring:

• Must have skills/tools/experience: Experience in IT Service Desk / Helpdesk with exposure in ServiceNow or Jira, Sharepoint; Excellent English communication skills is required (this is client-facing role)

• Nice to have skills/tools/experience: Experience in either Testing or Application Support

• Must be willing to work on a Hybrid setup (Twice a week onsite). Office location is at Ecoplaza Bldg, Makati City (located near Magallanes MRT Station)

• Must be amenable to work on shifting schedules

• College Undergraduates and Non-Bachelor's Degree holders with relevant experiences are welcome to apply

• Knowledge on scripting or programming skills like VBA, Java, JavaScript, Cucumber is a plus

• Knowledge of testing tools and quality control requirements

• Knowledge in different development tools like Jenkins and Artifactory

• Knowledge of the basic principles, processes, phases and roles of application development methodologies

• Knowledge of a wide range of interface design, development and debugging tools, techniques and methodologies

• Knowledge of primary database engines with a demonstrated ability to write complex queries for data validation and troubleshooting

• Demonstrated knowledge of company products and services

• Excellent analytical, problem-solving and time management skills

• Ability to successfully manage multiple concurrent tasks

• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors

• Ability to work well in a fast-paced, high stress team environment

• Ability to work independently and intuitive ability to prioritize assignments

• Must be dependable and able to meet and fulfil obligations

• Excellent customer service skills that build high levels of customer satisfaction for internal and external customers

• Willingly shares relevant technical and/or industry knowledge and expertise with other resources

• Must be highly flexible and adapt to changing priorities

• Must be extremely detail-oriented and thorough in completing tasks

• Willing to take on responsibilities and challenges

What we offer:

• A competitive salary and benefits (such as HMO on Day 1)

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

LOOKING FOR FILIPINO OR PHILIPPINE-BASED CANDIDATES

Position : Amazon Listings and Content Manager

Working Hours : 7AM - 4PM PST

Salary Range : $2500/month

Holiday : TBD

About the company:

Our goal is to provide our customers with premium, thoughtfully designed home

betterment items through our direct-to-consumer brand, Monarch Abode.

Job Description:

We are seeking an experienced, detail-oriented and analytical Account Manager for our

Amazon marketplaces. The candidate will also have experience creating and managing

listing and variant creation for all our products.

The ideal candidate will leverage a proven track record of 5+ years in managing Amazon

(USA, Canada) storefronts.

Duties and Responsibilities:

• Listing Optimization: Optimize Amazon product listings to improve visibility, conversion rates, and overall sales performance. This includes keyword research, crafting compelling product descriptions, and creating product variations (e.g. size, color) to improve search rankings and visibility.
• Graphics Design for Image Optimization: Create and update high-quality product images and infographics that adhere to Amazon guidelines. Use A/B testing and data-driven insights to ensure visual content effectively drives customer engagement and conversions.
• PPC Management Assistance: Support the development and execution of PPC campaigns on Amazon and Walmart. Assist in keyword research, bid management,and campaign optimization to maximize ROI and enhance overall ad performance.
• Conversion Rate Optimization (CRO): Monitor and analyze key performance indicators (KPIs) to identify areas for improvement. Implement strategies to enhance the customer journey, reduce bounce rates, and increase conversion rates through continuous testing and optimization.
• Review Collection and Optimization: Determine how best to implement and drive the collection of reviews from Amazon and Walmart customers.

● Minimum 5 years of experience with Amazon Seller Central / Amazon FBA

● Minimum 5 years of experience with Amazon Vendor Central

● Minimum 5 years of experience with Walmart Marketplace / Walmart WFS

● 3 - 4 years or more experience with Graphic Design for product listings

● Strong understanding and management of flat files for Amazon and Walmart

● Expertise in structuring and optimizing advertising for a multi-category business

● Demonstrated ability to conduct A/B testing and implement data-driven

optimizations

● Fluent in English and EXCELLENT Communication and Follow-up Skills

● Experience in working in the Home Decor / Home Improvement e-commerce

industry is a big plus

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Job Summary:

Deploy release of new technologies as well as design, install, configure, maintain and integrate system testing performance of PC/server operating systems, related utilities and hardware.

What you will be doing:

• Installs, maintains and upgrades internal computer software systems used for designing and developing company products.

• Perform vulnerability remediation on servers

• Proposes and implements system enhancements that will improve reliability and performance of system.

• Monitors usage and performance.

• Trains personnel on system usage.

• Troubleshoots server, software and hardware issues.

• Researches, evaluates and recommends software and hardware products.

• Researches and develops ways of automating workflows.

• Other related duties assigned as needed.

What you bring:

• Must Have: 2–4 years experience in CyberArk Administration

• Knowledge in Privileged Access Management software

• Must be amenable to work on a night shift

• Must be amenable to work on a Hybrid setup (Twice a week onsite). Office location is at Ecoplaza Bldg, Makati City (near Magallanes MRT Station, EDSA)

• College undergraduates and Non-Bachelor's Degree holders with relevant work experiences are welcome to apply

• Ability to establish and maintain effective working relationships with employees, vendors, clients and public

• Knowledge in PowerShell Scripting

• Knowledge in ServiceNow

• 2 – 4 years experience in Linux (CentOS/RedHat) System Administration

• 2 – 4 years experience in Windows System Administration

• Experience with SaltStack and/or Ansible 

• Basic network troubleshooting including OS level packet captures (pcap/tcpdump)

• Knowledge of multiple operating systems and related utilities and hardware

• Knowledge of storage management, TCP/IP, network monitoring and tools and technical writing principles and practices

What we offer:

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Job Summary:

Deploy release of new technologies as well as design, install, configure, maintain and integrate system testing performance of PC/server operating systems, related utilities and hardware.

What you will be doing:

• Installs, maintains and upgrades internal computer software systems used for designing and developing company products.

• Perform vulnerability remediation on servers

• Proposes and implements system enhancements that will improve reliability and performance of system.

• Monitors usage and performance.

• Trains personnel on system usage.

• Troubleshoots server, software and hardware issues.

• Researches, evaluates and recommends software and hardware products.

• Researches and develops ways of automating workflows.

• Other related duties assigned as needed.

What you bring:

• Must Have: Experience in Sailpoint Administration

• Knowledge in Identity Access Management software

• Must be amenable to work on a night shift

• Must be amenable to work on a Hybrid setup (Twice a week onsite). Office location is at Ecoplaza Bldg, Makati City (near Magallanes MRT Station, EDSA)

• College undergraduates and Non-Bachelor's Degree holders with relevant work experiences are welcome to apply

• Ability to establish and maintain effective working relationships with employees, vendors, clients and public

• Knowledge in PowerShell Scripting

• Knowledge in ServiceNow

• 2 – 4 years experience in Linux (CentOS/RedHat) System Administration

• 2 – 4 years experience in Windows System Administration

• Experience with SaltStack and/or Ansible 

• Basic network troubleshooting including OS level packet captures (pcap/tcpdump)

• Knowledge of multiple operating systems and related utilities and hardware

• Knowledge of storage management, TCP/IP, network monitoring and tools and technical writing principles and practices

What we offer:

• A competitive salary and benefits (such as HMO on Day 1)

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass