Total 1,004 Customer Service job vacancies in makati metro manila

** LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES ONLY **

Position : Lead Generation Specialist

Working Hours: TBD

Salary Range : 700-1000 USD/month

Holiday : TBD

About the job:

As a Lead Generation Specialist, you will play a crucial role in our sales team, focusing on outbound sales outreach. Your primary responsibility will be to generate new business opportunities by engaging potential clients through cold emailing and diligent follow-ups.

Duties and Responsibilities:

• Develop an in-depth understanding of Eco-pliant's sustainable packaging products to effectively communicate benefits to potential clients.
• Execute outbound sales strategies, including cold emailing, to identify and engage potential leads.
• Maintain a consistent follow-up routine with prospects to advance them through the sales pipeline.
• Utilize CRM tools like HubSpot, Airtable, and WooCommerce to track and manage lead data efficiently.
• Collaborate with the sales team to refine outreach strategies and share insights from customer interactions.
• Ensure high levels of customer satisfaction and professionalism in all communications.

• Proven experience in lead generation or a similar sales role.
• Exceptional communication skills with fluency in English.
• Proficiency in CRM tools such as HubSpot, Airtable, and WooCommerce.
• Strong attention to detail and the ability to multitask.
• Ability to work independently in a remote setting.
• A passion for sustainability and Eco-pliant’s mission.
• Preferred Skills:
• Analytical mindset with the ability to interpret sales data.
• Familiarity with the sustainable packaging industry.
• Experience in managing pipelines and setting up meetings with executives.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Handle customer inquiries and resolve concerns promptly and professionally
• Provide accurate and detailed information about our products/services to customers
• Identify and escalate priority issues to the appropriate departments
• Ensure customer satisfaction and loyalty through effective communication and problem-solving skills
• Maintain customer records and update relevant information in the system
• Collaborate with team members and other dep

Monthly Salary: PHP 21,000

• At least 6 months BPO experience
• healthcare experience a plus
• Excellent communication skills (both verbal & written) and detail oriented.
• OK to work on night shifts, with overtime whenever needed

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

Job Title: Financial Analyst

Schedule: Monday to Friday, Flexible Hours & time zone (at least 3 hours of overlaps with Europe time zone for updates and all)

Salary: 1,000 - 1,500 USD

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Conduct initial cuts for an underwriting model to streamline processing time
• Leverage underwriting experience in real estate to assess financial risk and viability of proposed projects
• Dedicate exclusive focus to underwriting responsibilities for the organization
• Maintain high availability to accommodate the dynamic nature of the underwriting process
• Maintain up to date deal status notes on the company’s pipeline
• Demonstrate a comprehensive understanding of underwriting concepts, particularly in the context of finance-focused real estate

• Minimum of 2 years of experience as a Finance Underwriter, preferably in the real estate industry
• Strong analytical and critical thinking skills
• Proficient in financial analysis and Microsoft Excel
• Working comprehension of profit & loss statements discounted cash flow analysis, and related finance concepts
• Excellent communication and interpersonal skills
• Ability to work independently and make sound decisions.

LOOKING FOR FILIPINO OR PHILIPPINE-BASED CANDIDATES!!

Position:  Project Manager - Admin Assistant

Working Schedule:  Mondays to Fridays, 9:00 AM - 5:00 PM CST | 11:00 PM - 7:00 AM PHT
Salary Range:  $900 - 1500 / Monthly 

ABOUT THE ROLE:

We are seeking a highly organized and detail-oriented Project Manager to join our team and support our operational staff in managing and executing projects efficiently. The ideal candidate will play a crucial role in enhancing communication, organizing project information, and assisting in various administrative tasks.

RESPONSIBILITIES:

• Collaboration: Collaborate with various departments to facilitate effective communication and workflow.
• Project Communication: Receive and manage all project-level communication to ensure an additional layer of checks and balances.
• Scheduling: Efficiently manage and coordinate schedules, appointments, and meetings for executives and team members. Process scheduling for all team members on a central calendar so all team members may have visibility, including organizing project-specific recurring meetings and team meetings. Assist with scheduling for the executive leadership team on all meetings, business travel, and coordination on individual ELT calendars.
• Project Tracking: Support project management activities, including tracking timelines, deadlines, and deliverables. Communicate with respective project managers on upcoming deadlines and deliverables to ensure we are on time and within budget.
• File Organization: Assist in organizing and maintaining files, documents, and other records. Make recommendations to improve organization & guide team members on how/where to find project material. Organize all project information into respective DropBoxes, ShareFiles, and Monday Folders for easy reference by the entire team. Organize company and project-specific records for the executive team.
• Executive Support: Maintain individual folders for executive team members, providing seamless access to relevant information.
• PR/Marketing Assistance: Assist the CEO in PR and marketing efforts to contribute to the overall success of our projects.
• Inbound Inquiries: Handle and respond to inbound inquiries promptly and professionally.
• Meeting Support: Act as a scribe during team meetings to ensure comprehensive documentation of discussions and completion of action items.

Minimum Requirements:

QUALIFICATIONS:

• At least 2-3 years of experience in the role
• Good to Excellent communication skills both written and verbal.
• Proficient in office productivity tools (e.g. Google Workspace, Zoom, Microsoft 365, etc.)
• Knowledge in using Dropbox, Monday.com, ShareFiles, and any other project management tools.
• Someone who embodies values and demonstrates resilience, confidence, and initiative.
• Tech-savvy with the ability to work with digital tools, communication platforms, and project management tools. 
• An individual prepared to take on various roles and effectively manage extra responsibilities.

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: AI Supervisor

Schedule: Monday to Friday, 5am-12pm EST (6pm-1am PHL) / 12pm-8pm EST (1am-9am PHL)

Salary Range: 800-1000 USD/month (to be assessed and approved by the client based on the candidate’s experience,  knowledge, skills, and abilities)

About the Company:

Our company combines the speed and horsepower of AI with the accuracy, rigor, and expertise of humans to answer your business questions better and faster at every step.

Responsibilities:

• Review AI-generated outputs for accuracy and coherence.
• Verify and cross-reference data points from source materials to ensure precision.
• Evaluate and validate the logical processes undertaken by our proprietary AI Agent.
• Collaborate with the AI development team to provide feedback for continuous improvement.
• Stay updated on industry trends and advancements in AI technology.

• Strong interest in AI and emerging technologies.
• Exceptional reasoning skills and the ability to think critically.
• Great attention to detail and a commitment to maintaining high levels of accuracy.
• Effective communication skills to collaborate with cross-functional teams.
• Ability to work independently and meet tight deadlines.

LOOKING FOR FILIPINO CITIZEN BASED IN THE PHILIPPINES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : CUSTOMER SERVICE REPRESENTATIVE

Work Hours : Flexible working days with 2 days off, 8am-5pm (1 hour break), UK timezone

Holidays : TBD

Pay Range : $800-1,500 USD per month

Duties and Responsibilities:

• Communicate with customers via online platform Zendesk logged in as info@theturmeric.co, and responding via email, live chat and social media.
• Provide customers with expert help and advice on the full product range and be able to knowledgeably describe the incredible benefits of the product range. (Basic templates provided).
• Proficiently resolving product or service problems such as order/subscription queries, delivery issues, transaction problems/issues; determining the cause of the problem; explaining the best solution to the customer to solve their problem and provide a timely follow-up to ensure the outcome is to their satisfaction.
• Work with the TTC team to help develop ideas and initiatives to support a first-class customer experience.
• Share insights with the TTC team regarding customer needs and feedback, actions and remedies.
• Building a positive and happy relationship with all TTC customers by communicating with them following the TTC Brand guidelines.

Written

• Minimum 1 year of experience
• Good to Excellent Communication and written Skills
• Good problem-solving and analytical skills.
• Excellent Computer/digital/smartphone literacy.
• Knowledge of CRM or Customer Service Platforms such as Zendesk. (Training can be provided)
• Ability to remain professional and considerate with customers and with a willingness to go the extra mile to help.
• Fun, optimistic, and happy with a bright outlook.
• Reliable and flexible, ability to work in a team and independently.
• Effective Communication: The customer is always right, offer a positive can-do approach to the customer
• Technical knowledge: You will likely need to know a bit of Technical/industry knowledge to effectively solve problems.

Position: Social Media Manager

Working Hours: Flexible with overlapping hours in Central Standard Time

Salary Range: 900-1300 USD

Duties and Responsibilities:

• They would start with posting daily for 20 social media accounts. The number of posts and accounts would scale up as systems and skills are refined. 
• They would engage with the audience by liking posts, and responding with gifs and pre-approved phrases.
• (We will provide all of the photos.
• We may provide some of the copy, but they should be expected to create that themselves the vast majority of the time.)

Requirements:

• With at least one year of experience. We would like to see some of the accounts that they've managed.
• who is Good with communication skills
• who is fluent in English 
• who is a self-starter, reliable, responsible, and professional 

Holiday : TBD

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Onboarding Specialist

Work Hours: Monday to Friday, 12:00 AM to 8:00 AM EST | 1:00 PM to 9:00 PM Philippine Standard Time

Holidays: TBD

Pay Range: USD 800-1,500 per month (depending on qualifications and skills)

About the Job:

We are in search of a dynamic Onboarding Specialist to guide new users through our product over virtual meetings. The choice candidate will navigate users through a 30-minute introduction of our product, explaining features, answering intricate questions, and ensuring a smooth onboarding process. 

Responsibilities:

• Conduct 30-minute Zoom calls over the course of the day, with back-to-back sessions for most of the day.
• Explain product features effectively and answer complex inquiries from users.
• Ensure a smooth and positive onboarding process for all users.

• Native level English proficiency, ideally as if they grew up in the U.S. (Accents are acceptable but should not impact user comprehension.)

• Exceptional communication skills, both verbal and written.
• Ability to understand and answer intricate questions asked by users such as founders, CEOs, and VCs.
• Warm, friendly and professional demeanor.
• Resilience, dealing with continuously back-to-back calls.
• Familiarity with Zoom and other video conferencing tools.
• Big plus if they lived/studied in the U.S. or any English-speaking country before

LOOKING FOR FILIPINOS OR PHILIPPINE-BASED CANDIDATES

Position: Video Editor

Work Hours: Mon to Fri, 8AM – 5PM/9AM – 6PM Pacific Time | 12:00AM – 9AM/1:00AM – 10AM Philippine time

Pay Range: $900 - $1500 monthly

Detail-Oriented Editing:

• Demonstrate precision and attention to detail in video editing tasks.
• Create polished and professional videos with high-quality graphics, titles, and overlays.

Creative Thinking:

• Display creativity and the ability to think independently to enhance video content.
• Contribute innovative ideas to improve the overall visual appeal of videos.

Knowledge of Social Media Content:

• Possess a solid understanding of social media content dynamics.
• Ensure that videos align with the specific flow and requirements of various social media platforms.

Video Compilation:

• Edit and compile videos, ensuring a seamless and engaging final product.
• Incorporate music, sound effects, and other elements to enhance video quality.

Research and Resourcefulness:

• Utilize online platforms, including YouTube, to find visuals that complement and enhance video content.
• Stay updated on industry trends and incorporate fresh ideas into video projects.

• No less than two (2) years of experience as a Video Editor, showcasing a strong portfolio.
• Proficiency in Davinci or Adobe Premiere
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent communication skills and the capacity to translate creative ideas into compelling visual content.
• Familiarity with social media platforms and their content requirements.
• Dropbox for storing files.
• Great attention to detail.
• Experience with color grading, and sound design.

Position: Website and CRM Manager

Work Hours (Client): Mondays to Fridays 9AM - 5PM Pacific Time

Work Hours (MNL): Mondays to Fridays 1AM to 10AM PHT

Pay Range: $1000 - $1800/month

Company/Client Overview:

The client is a leading review platform dedicated to providing comprehensive and user-friendly resources on hearing aids and hearing health. Their website, powered by Webflow, offers in-depth editorial content, comparative analyses, interactive tools like hearing tests, and audio files for side-by-side hearing aid comparisons. They are committed to improving hearing health through accurate, up-to-date information and advice.

About the Role:

Their CRM, powered by Hubspot, keeps the community engaged with educational content and support. They are seeking a skilled Website and CRM Manager with a passion for SEO and content management to implement our website's day-to-day operations

Duties and Responsibilities:

• Update the site to improve its health (tags, structure, image compression etc)
• Input important data (prices, reviews, content)
• Track site rankings on Google and identifying opportunities for improvements (we use Ahrefs for tracking)
• Monitor Hotjar, Looker Studio and Google Analytics for user experience issues or opportunities
• Manage and create Hubspot workflows (content will be authored by our team)
• Track email performance and make suggestions to increase email engagement
• Input and format blog posts written by our head audiologist
• Contributing to brainstorms related to new features and content (based on what we are seeing)
• Work closely with the founding team to determine weekly and monthly priorities (manage up effectively)
• Collaborate with our development agency to manage projects and update website sections.
• Comfortable using Webflow and Hubspot (with training). 
• Should be curious with a passion to figure things out and improve our overall offering. 
• Should have a strong understanding of SEO best practices, and be capable of driving user engagement through effective content management. 
• Should have a foundational understanding of CRM flows and best practices.

• 2+ years of experience as a Website and CRM Manager
• Proven experience in website and CRM management
• Proficiency with Google Analytics, Looker Studio, and other SEO tools
• Familiarity with Hubspot and Webflow
• Familiarity with digital tools and digital marketing
• Strong understanding of SEO, content management
• Excellent project management skills and the ability to work with cross-functional teams
• Strong attention to detail and the ability to manage multiple projects simultaneously

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Are you a highly skilled and experienced Business Development Specialist? Then we want you!

We need someone who can take on the primary role of scheduling appointments for our firm and play a crucial role in assisting the administrative and service teams. Your primary objective is to consistently fill the schedules of our three advisors with qualified appointments. With your expertise, you'll schedule face-to-face appointments based on qualified leads and seminar overflow. You'll also respond to each lead from various sources in a timely manner and handle follow-up with our Tier 1 clients.

Don't miss your chance to be a part of our team. Apply now and be the driving force behind our success!

Position: Business Development Specialist

Working Hours: Monday to Friday, 9 am - 5:30 pm EST, with a 30-minute lunch break

Monthly Salary: Up to 1,500 USD/mo (Depending on the interview result and client’s approval)

Holiday: TBC

About the Company:

An independent financial services firm helping individuals create retirement strategies using investments and insurance products.

Responsibilities:

DAILY:

• Set qualified appointments to fill Advisors' calendars
• Call, schedule, and follow up with prospects for appointments from seminars and events
• Record notes from every prospective client conversation in the Redtail database
• Call qualified Tier 1 clients to “check-in” to ensure they are happy and well-served
• Follow the script for all call scenarios
• Input prospects and keep database/CRM program up-to-date
• When necessary, help assist in the Preparation of the Client Experience for prospect/client meetings, greet and welcome guests
• Guide clients in the appropriate direction when they call in or make requests: keep them happy
• Pre-qualify leads signed up to attend seminars

WEEKLY:

• Manage and follow up with all radio leads using scripts and workflow processes established
• Workshop callbacks for those who are interested in attending an upcoming event

MONTHLY:

• Attend and Service Seminar/Workshops as needed: set up, appt scheduling, and mingle with prospects to help answer questions and promote AFG
• Attend client events as needed and get to know our clients

• Prior Sales and Telemarketing experience is a must. Sales: 1 year (Preferred); Client Relationship: 1 year (Preferred)
• Ability to motivate prospects to set appointments, prioritize projects, pay attention to detail, and demonstrate persistence.
• The individual should possess excellent communication skills, proficiency in phone skills, and a command of the English language and grammar.
• Ability to learn new software quickly, industry knowledge, and a desire to build relationships with clients and people.
• The individual must be highly organized, adaptable to changes, and a team player.

Position Overview:

Client Specialist is the first point of contact for clients needing assistance with businesses' products and services. They manage client inquiries by phone, email, and chat. 

Responsibilities:

• Look through inquiries from merchants (clients) and decide if merchants are a good fit or not.
• Send a follow up email of the next steps if merchant is a good fit and send reject email if not. (templates may be provided)
• Onboard and send onboarding steps to the merchants.
• 80% emails/chat - 20% phone calls

• Good to Excellent verbal and written communication skills (written is highly important)
• Can handle phone calls professionally.
• Can compose and respond to emails professionally with minimum to no error. 
• Able to follow SOPs
• Able to provide own feedback and input on SOPs

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES!

Position: Marketing and Data Analyst

Working Hours/Shift: Monday -Friday; 9 am-6 pm EST

Salary Range: $1500 monthly

This position will oversee all aspects of marketing for Rapid Fire Home Buyers and work to research, test, implement, and monitor the effectiveness of all active marketing channels. Work with managers and leadership team to improve current marketing and consider new techniques to find motivated sellers. This position will also focus on organizing marketing performance data and running analysis on it to drive marketing decisions and changes. 

The position requires above-average attention to detail, concern for the exact correctness of work, and a strong commitment to tasks completed on time. The position would be best for someone who enjoys tinkering with systems and processes to maximize efficiency and production.

This is a valued expert expected to deliver high quality, accurate results, while efficiently maintaining and enhancing existing organizational systems and standards. Interested candidates should strive for self-development through training modules, webinars, books, courses, and other modalities. 

Interested candidates need extensive knowledge of data analysis and reporting. Needs to be comfortable with complex multi-set data analysis and report/chart building.

The goal of this position is to continuously improve our marketing channels and strategies in order to drive the max possible ROI on the marketing dollars we spend. This will primarily be accomplished through extensive data analysis on previous and current marketing channel performance.

Marketing Data Anaylst Keys for Success

• High attention to detail and organization
• Highly proficient in successfully executing and completing substantial projects.
• Enjoys getting into the nitty gritty details and auditing existing systems and processes 
• Passionate about data analysis and modeling
• Communicate clearly and effectively with all team members
• Extreme ownership of personal and team performance 
• Clear, concise, and well-documented process development and management
• Self-education, seeking out personal growth opportunities, and requesting additional support as needed

Responsibilities

• Collect, maintain, analyze and report on marketing data in great depth (response rates, leads generated, cost per lead, cost per deal, cost per marketing channel, overall revenue generated, and many many more metrics)
• Oversight of all marketing channels including Direct Mail, Digital Marketing, Cold Calling, SEO, TV, and Social Media. Constant auditing and review of all channels to ensure they are working properly.
• Responsibilities
• Collect, maintain, analyze and report on marketing data in great depth (response rates, leads generated, cost per lead, cost per deal, cost per marketing channel, overall revenue generated, and many many more metrics)
• Oversight of all marketing channels including Direct Mail, Digital Marketing, Cold Calling, SEO, TV, and Social Media. Constant auditing and review of all channels to ensure they are working properly.
• Analyze large data sets of marketing data and identify patterns. Turn these patterns into marketing decision recommendations to present to management
• Research and test new marketing strategies and methods to expand company growth in a methodical approach
• In charge of continuously improving and optimizing company marketing strategies. Weekly and monthly audit of all channels are to be performed.

• 3+ Years of data analysis and analytics experience
• Detail-oriented. High standards of quality and accuracy
• Expertise in Microsoft Excel or Google Sheets
• Prior experience with Salesforce CRM highly preferred 
• Experience in positions that require complex problem-solving skills

LOOKING FOR FILIPINO TALENT and PHILIPPINE-BASED CANDIDATES ONLY!!!

Job Title: Payroll Administrator

Working Hours: Sunday Afternoon/Evening (CST): 1-3 hours of work; Monday- Friday (CST): 10:00 am - 5:30 pm

Salary Range: $900 - $1500/ month

Note: Please avoid submitting multiple applications, you may request assistance to be re-profiled for a different opening. If you have an ongoing application, please ask for updates from the team handling your application.

Duties and Responsibilities:

• Payroll Processing: Process bi-weekly payroll and monthly bonus payroll for employees, including calculating and verifying hours worked, overtime, and any special payments or deductions for W-2 and W-9 personnel.
• Data Entry:

• Accurately enter payroll data into the Paylocity payroll system, including employee information, hours worked, and

other relevant details for W-2 and W-9 staff.

• Populate applicant leads into the Applicant Tracking System

• Payroll System Maintenance: Ensure the payroll system data is current, respond to requests for technical support and troubleshooting, communicate directly with our platform representative to achieve resolution when necessary.
• Case Management: Address and resolve payroll-related inquiries and discrepancies from employee employees in a timely and professional manner.
• Monthly Reporting: Support the HR Manager with the compilation of the Monthly Worker's Compensation reporting and ACA Reporting.
• Administer the weekly billable time reporting and approval process: create summary reports and drive internal compliance with approval deadlines.
• Create weekly billings and expense summary reports for the leadership team.
• Timekeeping: Maintain and update employee time and attendance records, ensuring they match payroll data for W-2 and W-9 staff.
• Year-End Process: Prepare and distribute year-end tax documents such as W-2s and 1099s, and support the HR Manager with the timely submission to the appropriate tax authorities.
• Assist with scheduling interviews with prospective candidates
• Special projects, as assigned.

• Must have at least 2+ years of experience with payroll administration for U.S.-based businesses
• Strong numerical aptitude and attention to detail, familiarity with general accounting principles.
• Proficiency in cloud-based payroll software use, and experience using Paylocity is preferred, but not required
• Strong organizational, critical thinking, and time management skills
• Functional understanding of legislation policies and regulations that pertain to payroll administration
• Exquisite math and numeric skills
• Strong communication and problem-solving skills
• Ability to handle sensitive and confidential information with discretion and professionalism.
• Excellent written and verbal communication skills

LOOKING FOR FILIPINO CANDIDATES CURRENTLY RESIDING IN THE PHILIPPINES!

Position: Virtual Assistant (Marketing Associate)

Work Hours: US EST business hours (8 am - 3:30 pm EST, Monday - Friday); some flexibility here

Pay Range: 1,200 USD per month

Type of Contract: Independent Contractor

Duties and Responsibilities:

Examples of recurring tasks include: 

• Adding prospects to lists in LinkedIn Sales Navigator
• Setting up LinkedIn outreach campaigns in the LinkedIn tool
• Track down information about inbound leads in our marketing database
• Join meetings, take notes, and create follow-up tasks
• Monitor social media, respond to comments, and identify trends to improve social strategy
• Handle admin/life tasks that are time-sensitive (travel, sending flowers, etc.)

Examples of project-based tasks include: 

• Set up a content management system for social media content
• Design (or manage the designer who creates) social media content 
• Set up interviews for the book I’m writing, and capture/organize the notes from those interviews
• Identify ways to automate marketing/sales workflows so marketing is on autopilot

Here’s my basic philosophy when it comes to how to work with a marketing assistant: 

• Get clear upfront on what we’re trying to achieve and what’s expected.
• Create a simple system for managing all the tasks so nothing slips between the cracks.
• You run with the assigned tasks and projects, and I’ll stay out of your way.
• You check in periodically (daily for some things, weekly for others) to make sure things are on track and your questions/issues are getting addressed.
• We succeed together!! 

• 2+ Years of experience working remotely as a Marketing Assistant (or similar role) for a business owner or CEO who lives in the USA
• Proficient English speaker (comfortable talking, writing, and reading) 
• Have experience with these business and marketing tools: Teams, Airtable (or a similar database or CRM like Excel or Monday), LinkedIn, Canva, Kajabi (or a similar course tool) 
• Be self-starting, and diligent in completing tasks thoroughly w/o me having to worry about them.
• Be resourceful and scrappy, with good internet research skills (e.g., tracking down contacts on LinkedIn, tracking down content on Google, etc.)
• Be experienced with writing compelling marketing copy
• Be experienced with basic design tasks (e.g., social media posts)
• Be familiar with AI and automation tools and how to apply them to market better and more efficiently
• Keep an eye on marketing metrics and trends, and proactively make improvements to overall marketing strategies (e.g., find efficiencies, identify better ways to market, etc.)

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Are you a talented Virtual Assistant and Social Media Specialist who is passionate about creating an impact? We want you to join our team!

As our Virtual Assistant/Social Media Marketing, you'll be responsible for taking charge of our social media strategy, from planning to execution. Your key responsibilities will include crafting engaging content, managing our social media channels, and fostering a strong and cohesive online presence for our brand. Don't miss out on the chance to make a difference and showcase your skills - apply now!

Position: Virtual Assistant + Social Media Marketing

Working Hours: Monday to Friday, 9 am - 5 pm EST

Monthly Salary: Up to 1,500 USD/mo (Depending on the interview result and client’s approval)

Benefits: TBC

About the Company:

A creative music and arts studio.

Responsibilities

• Schedule pre-written and pre-approved social media content
• Proof and edit prepared content
• Compile free-use stock photos or images that already have licensing rights
• Maintain basic editorial calendar
• Establish a regular social presence by sharing articles, blog posts, and more on LinkedIn, Facebook, Twitter, or Instagram
• Research the best graphic design websites, social media tools, and scheduling software for a team to implement
• Compile basic social media posts such as quotes, relevant articles, and stock photos for the purpose of brand awareness
• Identify your audience on social media
• Identify your target audience and engage with your audience/online community on social media
• Monitor competing brands
• Understand current trends and implement new ideas when relevant
• Determine what content resonates with your audience
• Define brand voice and objectives for social media to inform what to post
• Create and maintain a social media calendar
• Develop brand voice and social media graphic standards
• Collaborate with your team to create content that complements existing marketing emails/campaigns for your products or services
• Develop your ads strategy
• Determine appropriate analytics and develop a weekly, bi-weekly, or monthly report of findings
• Do keyword research
• Provide customer service support through social media messages and comments
• Determine how frequently to post and on what channels

• Prior experience as a VA and Social Media Marketing Specialist

• Experience with Squarespace and Newsletter platforms
• Copywriting experience

Position : Senior Accountant

Holidays : US or PH Holidays

Salary Range : USD 1000-2000/month

Working Hours : M-F, 9AM to 5PM PST, but also flexible with the 9am – 5pm EST time (overlap 4-5 hours)

About the Company

The company is a specialized real estate private equity firm focused on acquiring, enhancing and operating value-add multifamily properties in growing U.S. markets.

About you

We are seeking a dedicated team player eager to dive into the intricacies of our operations. The ideal candidate possesses a strong work ethic paired with an unwavering desire to achieve success. Your organizational skills are impeccable, coupled with a keen eye for detail and a proactive, solution-oriented mindset. Experience within both public and private company sectors is highly valued in this role. Additionally, familiarity with fair value accounting concepts, particularly as they pertain to the real estate industry, will be instrumental in your success with us.

Main Responsibilities

Accounting and Reporting

• Work closely with outside property management companies to ensure timely and accurate flow of financial information.
• Review monthly property reports prepared by outside property management companies.
• Map, upload, and reconcile monthly financial property data to MRI accounting system.
• Coordinate with the property management companies and lenders on reimbursement requests, funding requirements and any other requests.
• Assist with the preparation and analysis of financial statements for corporate and real estate entities, including monthly financial close, account balance reconciliations, lead schedule preparation, compile footnote support, and all other schedules requested by audit and tax teams.
• Update capex activity for quarterly property reimbursements.
• Prepare and post journal entities into the financial system.
• Assist with acquisition and disposition process as needed by the team, including but not limited to proration review, closing entry preparation, etc.
• Assist with various investor entity level bank reconciliations.
• Assist with calculating and preparing invoices for various fees related to the properties.
• Assist with compiling backup support and files for the wire and payment support.

Corporate

• Process corporate billings, invoices, and credit card charges.
• Prepare and process staff expense reports, as needed.
• Prepare special reports for Principals, as needed.
• Ensure quality control over financial transactions and financial reporting.
• Reconcile all bank accounts monthly.

Tax and Entity Maintenance

• Tie out various schedules to tax returns and assist in processing payments for respective properties.
• Prepare year end audit and tax schedules, in collaboration with fund administrators

Tools to use 

• Office 365 (Excel, Word, Powerpoint)
• Google Workspace
• Yardi or MRI systems

• Bachelor's Degree in Accounting or a related field is required.
• 2 to 5 years of experience in accounting.
• 2 to 5 years of experience in commercial real estate.
• Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
• Experience with Yardi or MRI systems is preferred.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position :  Accountant

Working Hours :   Monday - Friday 9:30 AM - 5:30 PM EST

Salary Range :  900 - 1,200 USD

About the Company:

The company was founded in 1975 in South Windsor, CT. For more than 45 years the company has been working with businesses to support their comprehensive packaging needs. The customer’s industries include Consumer Packaging, Food and Beverage, Industrial, Medical, E-commerce, and much more. From consumer goods to highly engineered products, they partner with other clients to develop custom solutions that elevate their products while providing the needed protection in a cost-efficient and environmentally friendly way.

Duties and Responsibilities:

• Help process Accounts Receivables (send out invoices, record incoming payments)
• Contacting clients to collect past due Accounts Receivables
• Reconciling client accounts/invoices
• Communicating with other departments regarding any invoicing issues
• Cycle counts inventory adjustments
• Issuing of vendor and customer credits
• Assisting with month-end activities
• Administrative tasks
• Other tasks as directed by Controller

Minimum Qualifications:

•  Degree in Accountancy
• Minimum 2 years of experience
• Tools: Quickbooks Online, Fishbowl (big plus), Excel, Office 365, and Google Sheets
• Must be self motivated, doesn't need a ton of oversight, can figure out problems as they arise, a team player, has integrity and honesty, and cares about their work.

Position : Real Estate Virtual Assistant

Working Hours : Flexible

Salary Range : 800 - 1,000 USD

ABOUT THE ROLE:

We are currently seeking a detail-oriented and proactive Real Estate Virtual Assistant to join our team. As a Real Estate Virtual Assistant, you will play a crucial role in managing communication, scheduling, and appointments for our real estate listings. This position requires someone who is tech-savvy, a quick learner, and possesses excellent organizational skills.

SCOPE OF WORK:

• Answering and managing emails promptly and professionally.
• Scheduling and coordinating appointments efficiently.
• Managing the client's inbox, responding to listing postings, and following up promptly.
• Using Google Maps to coordinate and schedule property viewings.
• Other administrative tasks as required.

MINIMUM REQUIREMENTS:

• Proficiency in Google Maps and Google Suite.
• Willingness to learn and adapt to new tools and technologies.
• Fast learner with excellent organizational skills.
• Reliability and the ability to work independently without constant supervision.
• Minimum 2-3 years of experience in a similar role.
• Nice to have: Creative problem-solving skills for handling situations in the absence of direct supervision.

Your Career

As a member of the Palo Alto Networks sales team, you will report directly to the Country
Manager. Working exclusively within one of our strategic Customers and Partners in the
Philippines, you will be responsible for building and driving sales to exceed company
objectives and grow the account according to plan. You will be responsible pipeline
review, Demand Gen review, Channel Review, and overall performance management of
sales team activities within the account.

Your Impact
● In this key role, you will be managing the relationship with PLDT Group while
achieving and exceeding revenue targets for the account for both Sell to and
Sell thru
● Also, develop a business plan to maintain and expand our Managed Services
offering with them to support their enterprise customers
● Work closely with Sales Engineering and Professional Services teams to build
complete solution based proposals
● Deliver well-inspected, accurate weekly sales forecasts and pipeline
management
● Ensure account team has well-documented account plan aligned with the value
proposition and differentiated strengths of the company

● Focused inspection of team activities on the account, leveraging relationships
to drive revenue
● Assure teams execute on leveraging alliances and relationships with key
Partners
● Evangelize the Palo Alto Networks Solution Portfolio as you focus on both
building a scalable, repeatable MSSP business with the providers and as you sell
to them to secure their business and enterprise IT and data center networks

Summary of the Position

As a Customer Service Agent, it is your responsibility to act as a liaison between the management team and its customers. Gaining experience in managing customers' queries and concerns in a professional manner through constant communication, and ensuring the protection or brands from harmful content on various social media platforms. You will be trained and have experience in communicating effectively with customers,  analyzing information, conducting content moderation and ensuring a safe experience for all businesses and individuals around the world. 

Here’s What You Will Do:

• Solve customer problems in a professional and timely manner
• Send follow-up emails/messages to the customers regarding their concerns
• Respond to potential customers by providing accurate information about our products and services
• Use our online platform to monitor content
• Maintain constant communication with your shift manager to resolve any issues or questions
• Closely work with clients to ensure the safety of their online community, and that the policies and guidelines are being followed accordingly 
• Rapidly identify any online communication, whether it’s a plain text or a meme and stay up to date with the latest social media trends/lingo
• Understand brand policies and guidelines, in order to effectively analyze information and be able to make the correct decisions in moderating each content in a timely manner
• Work with various brands from different industries to detect, review and monitor all kinds of content 

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Financial Analyst (Real Estate)

Work Hours: M-F; 9:00 AM-6:00 PM EST / 10:00 PM-7:00 AM PH Time

Salary: 1,500-2,000 USD per month

Duties and Responsibilities:

• Lead underwriting and due diligence activities, including overseeing acquisitions and performing financial analysis, market analysis, and reviewing third-party due diligence reports.
• Perform the initial screening of investment opportunities to determine fit with the company's investment objectives; this includes quick back of the envelope (BOE) as well as full underwriting analyses.
• Oversee and manage deal flow.
• Create investment decks that thoughtfully assess prospective investments.
• Create reports for lenders and investors.
• Conduct market assessments, site assessments, zoning assessments, and other due diligence related to site acquisition and development feasibility.
• Be able to review and underwrite models, build/update waterfall / promote models and forecasts.
• Lead the financial analysis for new and existing investments (primarily multifamily, mixed-use, and affordable).
• Lead the creation of thorough and concise investment memorandums.
• Prepare asset management reports, investor updates/presentations, and other marketing materials.
• Monitor and manage closing processes and assist with closing.
• Model and forecast asset performance, projected returns, varying debt scenarios, and equity waterfalls (IRRs and Equity Multiple).
• The hired candidate will report directly to the Founder of the firm.

• A minimum of 3-5 years of experience in real estate financial modeling from areas such as real estate corporate finance, investment banking, private equity or real estate investment sales, or debt platforms.

• Strong quantitative, financial analysis and modeling, advanced knowledge of MS PowerPoint, and advanced MS Excel skills are required.  Excel Modeling skills – will be tested.
• Excellent communication, written, and interpersonal skills at all levels are critical to success.
• Must have strong experience with MS PowerPoint.
• Ability to perform quantitative and qualitative analyses of real estate transactions with advanced underwriting techniques and a deep understanding of equity and debt capitalization structures.

Personality/Attitude/Culture Preference:

• Exceptional time management and prioritization skills are also required to succeed in a fast-paced environment, managing multiple projects with significant responsibilities and competing priorities.
• Must be able to work well independently to manage and own tasks.

**LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES**

Position: Performance Marketing Video Editor

Work Hours (Client): 9 am to 5 pm ET, Monday to Friday

Work Hours (MNL): 10 pm to 6 am MNL Time, Monday to Friday

Pay Range: $800 to $1,200/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

The company exists to show people it's never too late to learn a new skill.  We teach complete beginners how to crochet by combining a physical kit with emerging ed-tech tools. 

Our work is meaningful. Many of our customers turn to our company to spark joy in their and their loved ones’ lives. Since 2020, we’ve successfully helped 400,000+ people experience fiero - the feeling you get when you accomplish something you once thought was impossible.

We’re a healthy business. We have no investors and with that, comes freedom. Freedom to make choices that are best for our customers, employees, and business. 

We’re an unusually small team for our revenue, and we plan on keeping it that way. We're all about getting the job done with as little busy work and meetings as possible. Our team is fully remote, spanning Wisconsin to China. So while we do a lot of our work asynchronously, we also know how to have a good time virtually anywhere ;)

We’re on a rocket ship. We’ve seen unbelievable growth in our 3 years in business. Every day is a busy day, and the fast pace excites us. We’ve got ambitious goals to 1) make better products that make a significant impact on how millions of people see themselves, and 2) build a lasting brand that people more than love – that they obsess over.

The role

You have lots of experience editing for fun, modern brands. You know how to create performance-based video and GIF assets across multiple social platforms – Meta, TikTok, Snapchat – you name it, you’ve designed it. Not only that, but your creatives can get our target audience hooked from the first second. 

You Thrive In Optimizing Videos For Performance. You will be given some projects with specific instructions and some that allow you to be creative and think outside the box. First edits rarely go straight to our media buyer, so you take feedback and run with it to give the ad the highest likelihood of success. You relentlessly improve editing to drive ad metrics with thumb stop and hold rates.  

You’re thoughtful and detail-oriented. You gather as much context as possible so you can make the best creative. You think through every detail of the prospective customer experience, down to the little touches like keeping a consistent brand identity/style across your assets. When someone sees your asset, not only will it grab their attention but they will also know that it's The Woobles. 

And fast. We’re one of today’s fastest-growing e-commerce brands, and we’re keen to keep up the pace. We launch anywhere from 2-10 products a month. You understand that organization and planning ahead are key to success. The more concepts we are getting out and testing, the more ad concepts we will have known are proven winners to iterate and scale upon.

• At least 1 year of relevant experience

• Adobe Creative Suite (At least Premiere Pro)
• CapCut
• A portfolio with sample works
• Have an adequate computer and data storage (such as an external hard drive)

Holidays: PH Holidays

Position : Admin Assistant

Client Name : Pulse Electrical

Working Hours : GMT+10 , 40hrs a week

Holidays : Flexible

Salary Range : $800- $1000

ABOUT THE COMPANY:

Please specify

ABOUT THE ROLE:

We are currently seeking an Admin Assistant to provide comprehensive support to our office staff in managing files, job reports, and images related to our ongoing projects. The ideal candidate will be a multitasking wizard, comfortable working within the Microsoft 365 environment, and bringing a high level of attention to detail to every task.

SCOPE OF WORK:

Utilizing tools within the Microsoft 365 environment, including SharePoint and Outlook.

Demonstrating intermediate Excel skills for efficient data management.

Saving and converting files to PDF format as needed.

Managing images and reports with a keen eye for detail.

Familiarity with Simpro, our job management system/CRM, is a big plus.

Exercising common sense and initiative in problem-solving.

MINIMUM REQUIREMENTS:

Proficiency in Microsoft 365 tools, SharePoint, and Outlook.

Intermediate Excel skills for effective data management.

Experience in saving and converting files to PDF format.

Ability to manage images and reports with a high level of detail.

Familiarity with Simpro or similar job management systems/CRMs (preferred but not mandatory).

A minimum of 3 years of experience in administrative support roles.

Strong common sense and initiative.

1GLOBAL - Seamless Connectivity, eSIM and IoT Solutions. Connect your people and devices instantly, anywhere with our connectivity solutions. Manage mobile devices and numbers globally for banks, enterprises & IoT.

1GLOBAL (https://www.1global.com/) isn't just another tech company - it's a powerhouse in the world of telecommunications. With a network spanning 15 offices across 12 countries, we're the go-to choice for the globe's biggest enterprises and B2B2C customers. From cutting-edge eSIM solutions to reliable physical SIM cards, seamless data roaming, and innovative voice and SMS recording services, we're at the forefront of it all.

But that's not all. We've recently unveiled a game-changer: BetterRoaming (https://www.betterroaming.com/). This brand-new venture is your ticket to hassle-free and budget-friendly international roaming.

We're not just keeping up, we're setting the pace. As the price leader in over 70 countries and counting, our growth is nothing short of meteoric. We're gearing up to take our brand to even greater heights!

The Role

Become part of our dynamic, highly-dedicated and multi-lingual team of Customer Service Agents! We provide telephone and online services support in German, Spanish, Polish, Dutch, French, and English to our business customers, from Monday to Friday.

Currently, we're looking for a talented individual to join our German support team. Business Proficiency in English is also essential as it's our primary business language.

We are open to hire candidates in Lisbon (Portugal), and Manila (Philippines).

What you will do:

• Acting as first line support to our corporate customers – aiming to solve their technical queries by phone and email
• Tracking, collating and responding to customer issues within agreed timescales
• Escalating and liaising with our Technical Support (TS) in Portugal for more complicated cases
• Working closely with Service Account Managers to help develop, grow and retain customer accounts

What you will bring:

• Thorough working knowledge of Microsoft Office, ticketing systems and customer service procedures.
• Knowledge of supporting GSM
• A professional telephone manner and call management skills
• Outstanding written and verbal skills in your first language- German is required
• Excellent written and verbal English skills – able to take technical information and translate into easily understandable language for customers.
• Exceptional customer relationship management skills – including handling complaints effectively
• Good teamwork, organizational and time management skills
• Excellent analytical and problem-solving skills
• Good attention to detail and the ability to understand and follow technical processes accurately
• You may have gained this experience by working, for example, in Helpdesk, Customer Service or Call Centre roles; Mobile Handset support roles; the Telecoms sector: both GSM and VoIP.

Why 1GLOBAL?

Embarking on a journey with 1Global is an opportunity to be a part of a team that's shaping the future of telecommunications and technology. Your contributions will be valued, your ideas will be heard, and your career will soar to new heights:

• Pioneering Innovation: At 1Global, we're not just keeping up with industry trends, we're setting them. You'll be at the forefront of cutting-edge technology and telecommunications solutions.
• Global Impact: With offices in 12 countries and services reaching worldwide, your work has the potential to make a truly global impact.
• Diverse and Inclusive Culture: We're not just a team; we're a tapestry of diverse perspectives and backgrounds, woven together for a common purpose. Your unique viewpoint is not only respected but cherished.
• Professional Growth: We're committed to helping our team members grow and develop. You'll have access to ongoing mentorship and opportunities for advancement.
• Exciting Challenges: Our industry is dynamic and ever-evolving. You'll face new and exciting challenges that will keep you engaged and motivated.
• A Growing Brand: With our rapid growth, you'll be part of a company that's not just succeeding, but thriving.
• Great Benefits: We offer competitive compensation packages, comprehensive health insurances, and other perks to ensure our team members are well taken care of.

1GLOBAL is an equal opportunity employer, we value your character as much as your talent. Diversity drives our innovation and we offer a collaborative, dynamic, and international work environment. We are excited for you to join our mission to revolutionise connectivity globally.