Total 936 Customer Service job vacancies in manila

Position: Executive Assistant
Working Hours: Monday to Friday, 8AM-5PM MST (Subject to change)
Salary Range: 800-1500 USD
Holiday: TBD

About the company: 

We are a place united by an ability to create wealth and obligation to do good; we see the two as inseparable. We are passionate about making the world a better place and we feel that starts with us. We’re a fast moving start up with opportunities to grow. We run hard, help each other out, and work together to achieve our goals. We are an equal parts hedge fund and tech company. 

We help investors unlock generational wealth by providing access to investments normally reserved for the institutions and the ultra wealthy. We evaluate thousands of investments to provide our customers one diversified, and managed portfolio of alternative asset investments (things that are not stocks and bonds). Best of all, we are powered by a Silicon Valley-grade technology platform that our customers can use anywhere. Join us and grow wealth with us!

About the job:

We are seeking a dynamic and detail-oriented Operations Specialist to join our team. While direct experience in financial services or wealth management is preferred, we are open to candidates who exhibit exceptional qualities such as fast learning, proactive problem-solving, and keen attention to detail.

Duties and Responsibilities:

Data Entry and Maintenance:

• Accurately input and maintain data related to the firm, funds, investors, and procedural documentation.

Documentation and Record-Keeping:

• Assist in maintaining records and documentation, including client information, subscription/redemption requests, and daily monitoring of group email boxes.

Reporting:

• Support the preparation and review of reports related to fund performance, financial statements, etc.

Reconciliation:

• Collaborate in reconciling discrepancies in reported financials, fund positions, ensuring overall accuracy.

Process Improvement:

• Identify opportunities for process enhancement, working with the team to streamline procedures and improve operational effectiveness.

Ad Hoc Projects:

• Participate in special projects or assignments, contributing to process improvement initiatives and overall operational efficiency.

Administrative Tasks:

• Handle various administrative tasks, including scheduling, as needed.

• At least 2 years of experience in the similar position
• Fast learner with a proactive and innovative mindset.
• Ability to work independently and think critically without excessive guidance.
• Exceptional attention to detail and a commitment to accuracy.

Position                           : Head of Finance

Working Hours           : M-F, EST 9am -5pm (10pm - 6am PHT)

Holidays                     : US or PH Holidays

Salary Range                        : 1800-2300 USD

About the Company

The company strives toward unlocking the economic potential of marginalized small and medium business owners. By bringing together a team of individuals with a wide range of backgrounds and a passion for fintech, the company is equipping business owners and journeying with them to their bigger dream.

Main Responsibilities

• Oversee teams of accountants in the US, Mexico, and Uganda, and generate consolidated reports.
• Perform comprehensive financial analysis.
• Establish secure protocols to safeguard confidential information.
• Ensure adherence to financial regulations in all accounting operations and audits.
• Handle investor reporting.
• Revise forecast models with actual data.
• Lead the budgeting process company-wide.

Tools to use 

• QuickBooks
• Google workspace (required)

• 5+ years of experience as an accountant/Finance roles
• CPA is a big plus
• Bachelor's degree in accounting or finance is required

Job Title: Affiliate Outreach

Salary Range: $800 - $1200

Don't miss the chance to join the team as an Affiliate Outreach Specialist. With your help, we can expand our reach to new audiences and achieve even greater success. Apply now to be a part of our exciting opportunity.

• Excite and build relationships through personalized outreach emails.
• Develop strong connections with clients.
• Take charge of managing and nurturing affiliate relationships.
• Efficiently handle assigned administrative tasks.

• 2 years of experience as an affiliate outreach / influencer outreach.
• Strong communication and relationship-building skills
• Ability to work independently and as part of a team
• Familiarity with affiliate tracking platforms

• Proficient or has experience using Google Workspace, Tiktok Shop Seller Center and Tiktok affiliate center

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Growth Marketing Manager

Work Hours: M-F; 9:00 AM-5:00 PM EST/10:00 PM-6:00 AM PH Time

Salary: 1,000-1,500 USD per month

Duties and Responsibilities:

• Create 5-10 videos every week for TikTok and YouTube shorts.
• Create and execute effective growth marketing strategies to increase brand awareness, reach, and engagement.
• Assist in testing ad creatives, acquisition channels, and strategies.
• Manage social media accounts and engage with the audience to build brand loyalty.
• Collaborate with cross-functional teams to ensure cohesive brand messaging and consistent customer experience.

• Proven experience as a Growth Marketing Manager or any similar role.

• Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro).
• Familiarity with any music-making application.
• Has experience with D2C, consumer apps, games, entertainment, and the like.
• Understanding of social media platforms and their algorithms.
• Experience with testing ad creatives and analytics tools.
• Portfolio required.

Ideal/Nice To Have/Preferred:

• Has experience and interest in music.

Job Title: Business Operations/Admin Generalist 

Schedule: Monday-Friday, 9AM-6PM BST / 5PM - 2AM PH Time

Salary: $800 - $1000

• Assist in financial record reconciliation and manage annual filings for various entities
• Support document processing for legal requirements and liaise with external parties like notaries
• Handle approvals related to KYC, AML, and KYB procedures
• Invoicing and Certificates: Chasing invoices and issuing S/EIS3 certs. Additionally, managing the setup of refunds, requesting bank details, and processing refunds
• Exit Management: Conducting exit calculations, creating exit PDFs, and distributing them to investors. You’ll also manage the setup of wires for returning money to investors
• Filing and Expenses: Handling PFIC/FATCA filings and chasing unsubmitted Revolut expenses. Also, processing invoices and setting up wire transfers

• You're Detail-Oriented: Your ability to pay meticulous attention to small details is crucial, especially when it comes to tasks like reconciling payments, handling filings, and managing various documents
• You’re highly conscientious: Your commitment to thoroughness and precision sets you apart, ensuring that every task is approached with a conscientious mindset
• You're Organized: Given the diverse set of responsibilities, you excel in efficiently managing tasks, meeting deadlines, and prioritizing what is most important for successful outcomes
• You're a Brilliant Communicator: Whether in written or verbal form, you understand the importance of effective and clear communication in all aspects of the role
• You're Adaptable and a Fast Learner: While we don't expect you to have prior experience in these specific responsibilities, your capacity to adapt to new processes, regulations, and tools with the right coaching is essential
• You Take the Initiative: You proactively approach your tasks, demonstrating a willingness to take on whatever is required, particularly when priorities shift. Your proactive stance contributes to the success of the team and the organisation.
• Proficient or has background in using the following tools:
• Microsoft Office
• Google Sheets
•  Airtable
• Companies House
• Wise

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Inside Sales Representative

Working Hours: Monday to Friday  9am-5pm can be PST, EST, or CST(will depend on the area you will be targeting)

Salary Range:  1,000-1,200 USD/month (open to 1,300-1,500 USD if experience exceeds our client’s expectations)

Holidays: US Holidays

Payment Cycle: Monthly

About the company: 

 A company offering coaching and training that follows a pragmatic scheme to help business owners, leaders and professionals achieve personal, professional and business goals faster and easier. 

Duties and Responsibilities:

• Cold calling and appointment setting
• Deal with prospects of our clients
• Execute high volume of outbound sales calls and conduct very high-quality sales conversations.
• Make calls to executives to try to book meetings for our executive sales team.

• At least 2 years of experience
• Flawless and rockstar communication skills
• High energy and output
• Highly coachable
• Hungry (performance-based bonuses included)
• Executive/consultative sales style (talking to executives)

Bonus scheme: To be finalized byt the client but to give you some idea...

The client's business gets paid by their own clients based on performance, you'll get included on that.

1-3% of closed revenue per quarter would be the bonus. So, if you and the client close $100,000 in revenue as a result of the meetings they set, they would get 1-3% of that as a bonus on top of their salary.

The IT Support Technician is a vital member of our Information Technology team, tasked with

providing essential IT support. The role plays a central part in maintaining a responsive and efficient IT support environment, ensuring seamless day-to-day operations. Responsible for resolving a variety of technical issues, requests and escalating complex problems as needed. Requires a hands-on approach to troubleshooting and resolving hardware, software, and network-related issues. Actively contribute to the documentation of technical procedures and user-facing guidelines to enhance knowledge sharing and facilitate efficient issue resolution. Plays a critical role in fostering a positive end-user experience while contributing to the overall functionality and security of our IT infrastructure.

• Provide quick and effective assistance with information technology systems.
• Guide end users remotely and in person through systems configuration, troubleshooting, and maintenance 
• Listen attentively to end users’ questions and concerns and offer optimal solutions.
• Prioritize customer satisfaction in all communications, directing unresolved issues to next level personnel.
• Work with IT Specialists to provide end users with superior service.
• Respond to technical inquiries via email, through online chats, over the phone, or in person.
• Walk end users step-by-step through the problem-solving process.
• Help with troubleshooting hardware and software.
• Follow up with end users to ensure satisfactory service.
• Communicate end user feedback to the appropriate internal team members.
• Under direct supervision from senior team members, provide help desk support.
• Monitor and respond quickly and effectively to requests received through the IT helpdesk.
• Troubleshoot and resolve all problems encountered with hardware and software.
• Escalate requests to the appropriate party, as needed. Replace or repair defective parts and equipment.
• Provide on-site desktop/laptop support including new hardware setup, imaging, and deployment. Install and configure computer software, hardware, networks, and peripheral equipment.
• Responsible for regular desktop preventive maintenance and cleaning.
• Troubleshoot and resolve software and hardware issues quickly and efficiently.
• Document steps to help end users resolve technical problems.
• Develops and maintain technical and user facing documentations.
• Support the implementation of new solutions or applications.
• Create accounts for new users and assist with password or login problems.
• Test and evaluate new technology.
• Inventory Management of IT Equipment.
• Provide insight into technical requirements.
• Repair and replace equipment as necessary e.g., UPS Battery.

• Bachelor’s degree in related field, equivalent work experience in the IT field, and/or industry certification(s)
• Minimum of 2-3 years prior experience in a Technical Support capacity
• Exceptional Customer Service and communication skills, both verbal and written
• Experience working as an IT help desk technician or in a similar customer support role.
• Must be a self-starter with the ability to adhere to procedure.
• Strong analytical, logical thinking and problem-solving skills
• Ability to diagnose and resolve a variety of technical issues.
• Team-oriented mindset with an openness to constructive feedback
• TESDA NC2 certification

Highly preferred:

• Experience using Office 365
• Skilled in supporting Microsoft Technologies (O365, Active Directory, Azure, etc.)
• Working knowledge with various operating system and application e.g Microsoft Windows 10, 11 and Microsoft Office application
• Working knowledge (Cisco, Mikrotik, WIFI AP, Switches)
• Tech savvy, with experience working in a tech-related field.
• Eagerness to learn new technologies and systems.
• Exceptional Customer Service and communication skills, both verbal and written
• Knowledgeable about endpoint protection and associated best practices.
• Proficient with Mobile Devices, wireless networks, and peripherals such as printers, scanners, etc.
• Excellent organizational and follow-up skills with strong attention to detail
  

• Full-time contract.
• Attractive salary based on skill level and experience.
• Work alongside colleagues that share the same interests and passion for art and video games.
• Stable employment and professional growth in an international environment.
• A culture of diversity and inclusion to unite the most outstanding talents.
• Online training platforms and workshops to level you up.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Graphic Designer

Working Hours: Flexible

Key Responsibilities:

• Edit short-form cooking videos with a focus on high-quality output.
• Possesses a background in designing both 2D and 3D visuals.
• Utilize Adobe Premiere Pro for seamless video editing.
• Design graphics for promotional materials.
• Create visually appealing YouTube thumbnails.
• Develop logos that align with brand aesthetics.

• Minimum of 2 years of experience as a Graphic Designer.
• Proficient in Adobe tools, including Indesign, Photoshop, and Illustrator.
• Strong communication and writing skills.

If you meet these qualifications and are passionate about creating visually stunning short-form cooking videos, we encourage you to apply. Please submit your resume, portfolio, and a brief cover letter highlighting your relevant experience.

N/A

Position: Customer Service Agent

Working Hours: 9AM - 5PM PST (Should be amenable to work during weekends, days off during the weekdays.)

Salary Range:  USD 800 - USD 1500/month

Job Summary:

We are seeking a highly motivated and organized individual to join our team as a Remote Customer Service Agent. In this role, you will be responsible for providing exceptional customer service to our clients and assisting with various administrative tasks as needed. The ideal candidate should have excellent communication skills, be able to work independently and have a keen attention to detail.

Tasks:

• More technical experience in electronic products.
• Understand problems clients face with their products.
• Answer tickets and resolve issues of customer with their products.
• Respond promptly to customer inquiries via phone, email, and chat, and provide accurate and helpful information.
• Handle and resolve customer complaints and issues in a timely and professional manner.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.
• Assist with various administrative tasks such as data entry, scheduling, and document preparation.
• Collaborate with other team members to ensure consistent and efficient customer service delivery.
• Identify and escalate complex customer issues to the appropriate personnel.
• Update and maintain customer information and records in the company database.

Qualifications:

• Minimum of 3 years of experience as a Technical Support Representative.
• Tools: Gorgias and Shopify (big plus and preferred)
• Seeking a candidate who is experienced with electronic products and understands how they work.
• Proven experience in customer service, preferably in a remote or virtual environment.
• Excellent communication skills, both verbal and written.
• Strong organizational and time-management skills.
• Ability to multitask and prioritize tasks effectively.
• Proficient in Microsoft Office and Google Suite.
• Comfortable using various online platforms and tools such as CRM systems and project management software.
• Ability to work independently and take initiative.
• High school diploma or equivalent; some college coursework or degree preferred.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title: Full Stack Developer

Salary Range: $1,500-2,500

Schedule: M-F, flexible 8 working hours with 2 hours overlap to speak with the client; MST timezone

About the Role
The ideal candidate will play a crucial role in elevating the code of a web application, working closely with our client to enhance the application's functionality and user experience.

Responsibilities:

• Collaborate with the client to understand and refine requirements for the web app.
• Utilize your expertise in full-stack development to enhance and optimize existing code.
• Ensure the smooth functioning of the web app by addressing bugs and implementing necessary updates.
• Provide valuable insights and recommendations to improve the overall performance and user interface of the application.
• Work independently to complete assigned tasks and meet project deadlines.

• Minimum 5 years of experience in full-stack development.
• Proficient in PHP and experienced with Github for version control.
• Excellent communication skills with a minor accent being acceptable.
• Ability to work collaboratively and effectively in a remote environment.
• Proven track record of delivering high-quality, scalable solutions.

Position : Executive Assistant

Working Hours : M-F 7:00AM to 3:00PM EST/ 8:00PM to 4:00AM PHT

Salary range : 1000 to 1200 USD

SPECIFIC DUTIES AND RESPONSIBILITIES

Admin Work:

• Running payroll
• Managing to dos/meeting notes
• helping managing customer support
• Drafting emails
• Pay outstanding bills/balances,
• Organize

Technical: 

• Pull and track financials for the organization
• Modify html email template for new content
• Put together a mailchimp marketing sequence.

Research

• Work on researching certain domains (eg find 3 religious coaching online programs, their model and pricing)

• Minimum 2 years of experience in the role
• Above average to excellent written and communication skills; minor accent is acceptable
• Tools: ADP (big plus for invoicing), Google Workspace, and Google Sheets & Excel (proficient)
• Seeking a candidate that is highly communicative, proactive, enthusiastic, 
• Willing to learn new things quickly
• Able to put together good quality research

Rentokil Initial

Rentokil Initial is an international business services company employing 57,700 colleagues across 90 countries.

We strive to protect people and enhance lives, for example by controlling pests, and improving hygiene. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Awards

Rentokil InitiaI Philippines is officially ranked in the top three most engaged places to work in the Philippines, as part of the annual Korn Ferry Employee Engagement Awards 2018.

Philippine Best Employer Brand Awards 2019.

Find out more on careers.rentokil-initial.com

Your day-to-day responsibilities will include:

• Provide excellent hygiene treatments and recommendations to customers.
• Provide feedback to superiors on the service concerns of the customer.
• Maintain in good working condition all equipment, tools, mobile phones, vehicles and other items provided by the company for work purposes.
• Plan out and carry out the route to ensure timely arrival in all treatment sites.
• Efficiently manage the use of chemicals and other pest control consumables.
• Ensure proper SOP is followed for the warehouse, stock inventory & disposal process, and stocks issuance.

Do you have what it takes? If you want to be considered for this role you will need:

• Must know how to drive 4 wheel vehicle or motorcycle
• With Professional Driver's License (Restriction 1,2,3)
• College Graduate/Level Or Vocational Course Graduate
• Graduate of Agriculture or any related course is an advantage.
• Fast Learner and can work with minimum supervision.
• Good communication Skills and Customer Service Oriented
• Willing to be trained for career growth.
• Willing to work at Night Shift
• Male and/or Female are welcome to apply

Are you interested? Here's what you can expect when you join us.

Benefits From Start Date

• HMO (Health Insurance)
• Group Personal Accident Insurance
• Group Term Life Insurance
• Paid Non working holidays
• 13th Month Pay

Benefits after 6 months of continuous work and pass the performance evaluation;

• Annual pay increase
• Vacation Leave
• Sick Leave (with cash conversion)
• Birthday Leave
• Paternity/Maternity Leave
• Matrimonial Leave
• Bereavement Leave
• Other perks
  

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Operations Associate

Work Hours: M-F; 9:00 AM-6:00 PM GMT +8 time zone

Salary: 800-1,500 USD per month

Duties and Responsibilities:

• Expense Tracking and Reimbursements: Keep track of business-related expenses and vendor invoices across multiple entities. Manage the reimbursement process to make sure invoices don’t fall through the cracks.
• Maintaining the CRM Database: We interact with thousands of new and old contacts each year, ranging from current and potential investors in our fund, other venture investors that we invest alongside, portfolio companies, founders of new startups, operational executives, and other service providers like lawyers, accountants, bankers. Part of the responsibility of the Ops Associate will be to maintain our internal CRM database.
• Contract Administration: Manage board resolutions, corporate documents, and material contracts signed by keeping them organized and electronically filed.
• Organizing Pipeline of Potential Investments: Manage the deal flow pipeline based on communications from the investment team, ensuring all records in database tools like Airtable or Notion are accurate and up-to-date for quick decision-making.
• Market Research: Utilize specific data sources to update the firm’s internal database of recent fundraises. Compile summaries and trend reports for the team.
• Coordinate Travel and Entertainment: Arrange and manage travel itineraries and entertainment bookings, including flights, hotels, and restaurants. Handle any last-minute changes efficiently.

• At least 4 years of proven experience as an Operations Associate or similar role.

• Fluent English Speaking and Writing Ability: Excellent communication skills are essential for both internal and external interactions.
• Good Communication Skills: Understand and communicate messages clearly and efficiently.
• Software Proficiency: Adeptness in using (or learning to use) tools like Notion, Airtable, and Google Sheets for project management.

Ideal/Nice to Have/Preferred:

• Has Accounting or Bookkeeping experience.

Personality/Attitude/Culture Preference:

• Organized and Detail-Oriented: Ability to manage multiple tasks and projects effectively in a dynamic setting.
• Willingness to Learn: Open to new challenges and continuous learning.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Executive Assistant 

Working Hours: TBD

Salary Range: 800-1,500 usd/month

About the company: 

A small studio focused on nurturing a passion for music and creating an environment where every child feels valued, self-assured, and heard.

About the role:

We are currently in search of a proactive and organized individual to join our team as an Executive Assistant to the CEO of our music school. This role encompasses a wide range of administrative responsibilities, light marketing, bookkeeping tasks, and complex calendar management. Ideal candidates should demonstrate high self-motivation, exceptional multitasking abilities, and understand the nuances of managing the day-to-day operations of a bustling educational facility.

Duties and Responsibilities:

• Coordinate and manage the CEO and executive's calendar including organizing, scheduling, and maintaining appointments, meetings, and travel arrangements.
• Perform basic bookkeeping tasks such as tracking expenses, budgeting, invoicing, and preparing financial reports.
• Assist in the development and implementation of marketing strategies, campaigns, and promotional activities.
• Facilitate efficient and effective internal and external communication.
• Organize and maintain an efficient filing system for easy data retrieval.
• Assist in the preparation of reports, presentations, and proposals.
• Support other staff with organizational tasks as needed for the smooth operation of the school.

•  Proven work experience as an Executive Assistant or similar role.
• Proficient in Microsoft Office Suite, with familiarity with bookkeeping software.
• Outstanding organizational skills with the ability to prioritize tasks.
• Strong verbal and written communication skills.
• Ability to work independently with minimal supervision.
• Strong interpersonal skills with the capability to interact with students, staff, and other stakeholders.
• Tech-savvy

Preference:

• A bachelor's degree in Business Administration or related field
• Has graphic design skills
• Familiar with different marketing techniques

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: SEO Strategist

Schedule: Monday to Friday, 9am-5pm CST (11pm-7am PHT)

Salary Range: 1600 - 1700 USD/month (to be assessed and approved by the client based on the candidate’s experience, knowledge, skills, and abilities)

About the Role:

We are seeking a talented and experienced SEO Strategist to join our team and spearhead the development and execution of innovative SEO strategies. You will be responsible for leading the planning, implementation, and optimization of SEO initiatives for both our clients and internal projects. Working closely with cross-functional teams, you will leverage your expertise to drive organic traffic, enhance search engine rankings, and improve overall online performance. Your role will encompass a blend of technical SEO, content optimization, and strategic planning, with a focus on delivering measurable results.

Responsibilities:

• Conduct comprehensive SEO audits and analysis to identify opportunities for improvement.
• Develop and execute effective SEO strategies tailored to the unique needs of each client.
• Perform keyword research and analysis to identify relevant target keywords and phrases.
• Optimize website content, metadata, and internal linking structure to enhance search visibility.
• Monitor and analyze website performance metrics using tools such as Google Analytics and Google Search Console.
• Stay updated on industry trends, algorithm updates, and best practices to ensure compliance and effectiveness.
• Collaborate with content creators to develop high-quality, engaging content aligned with SEO objectives.
• Assist with reporting and analysis of SEO performance, providing insights and recommendations for optimization.
• Provide creative input and strategic guidance for utilizing content across social media channels.

• At least 4 years of experience as an SEO Strategist or a similar role.
• Proven track record in SEO with experience working with larger companies (minimum $5 million in revenue).
• Strong analytical skills and proficiency in SEO tools and software.
• Excellent communication and collaboration skills, with the ability to work effectively in a remote team environment.
• Self-starter mentality with a proactive approach to problem-solving and goal achievement.
• Experience in content writing and familiarity with multi-location businesses preferred.
• Nice to Have:
• Experience in setting up and establishing SEO departments or initiatives.
• Familiarity with tools for social media management and content distribution.
• Background in digital marketing or related fields.

**LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES!!!

Position:  SEO Strategist

Salary Range:  USD 1000-1500 /month

Working Schedule: first few weeks need a full overlap but will transition to a few overlaps with EST once the candidate settles with role

Position :  SEO Strategist

Client                :  9487-2785 Quebec Inc. 

Company’s Website :  https://www.thedeependagency.com/ 

Salary Range :  USD 1000-1500 /month

Working Schedule : first few weeks need a full overlap but will transition to a few overlaps with EST once the candidate settles with role

ABOUT THE COMPANY 

You will be primarily working on our website: Our mission is to move fintechs forward in a meaningful way, using the power of Search. We’re obsessed with creating the best content on the internet, strengthening customer relationships, and making a material impact on the businesses we work with.

The company also works on other website projects, including in the restaurant industry, beauty industry, and more, which will also be included in the role. You will have the chance to work on a variety of interesting projects!

➡️ Our philosophy is to create content that resonates with readers, provides more value, and creates more impact for our clients. We are focused on building win-win situations that make the internet a better place, not generating empty clicks and vanity metrics.

ABOUT THE ROLE 

We are looking for an SEO Strategist with content writing experience to join our team! You will get the chance to work with clients in the fintech spaces, as well as a variety of different industries on unique projects. Your main goal will be to identify and act on opportunities to grow website traffic. Although this is a strategic role, we are looking for someone who can also take on some content writing. Expect the role to be approximately 50% content writing and 50% strategic tasks/research.

Responsibilities

• Writing long-form content for client blogs and webpages, in addition to internal content
• Optimizing existing content according to best practices and content audits
• Conducting keyword and topic research
• Developing SEO strategies for new clients
• Reviewing websites for SEO opportunities/conducting audits
• Collaborating with our team on larger content strategies across social media and other channels

• Demonstrated ability to write high-quality English long-form content
• Grammar, editing, and proofreading skills
• SEO knowledge (keyword research, best practices, strategic approach)
  

Nice to have

• Bonus points for any experience in other areas of Marketing (Social Media, content creation, PR, etc.)
• Bonus points for experience with specific tools: GA4, SEMRush, or other SEO tools
• Bonus points for any experience or personal interest in the finance and technology industry

** LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES ONLY **

About the job:

We are seeking a dedicated and experienced Virtual Assistant to join our team. This role will work closely with the management and help with day-to-day operation activities.

Duties and Responsibilities:

• Help with building a database of clients by researching and importing their data into the database
• Transaction and loan coordination
• Project management
• Data entry
• Any other tasks as assigned by the client.

Qualifications:

• Good command of English language is a must
• Proficiency with MS Excel and Word
• Experience with database management would be helpful
• Previous experience in a similar role is highly preferred

Position : Account Operation Specialist

Working Hours : TBA

Holidays : TBA

Salary range : 1000 to 1500 USD

ABOUT THE COMPANY:

We are a venture-backed experiential partnership platform helping advertisers engage and acquire new customers via event and venue partnerships at-scale. We offer turnkey sampling programs as well as the ability to activate on-site for brands with field teams or agencies that want to engage directly with 230M+ consumers. With smart targeting, centralized contracting, payment and logistics, customers include Google, DoorDash, Pepsi, General Mills, Mondelez, and more, are saving countless hours and driving measurable ROI.

A Day in The Life:

• Creating and maintaining documents and project management software to track statuses, approvals, and timelines
• Ensure recaps from our Event Organizers are completed on time and contain the necessary requirements
• Answering Event Organizer questions to provide a high level of customer service
• Support Account Coordinator and Account Managers in developing and implementing account strategies to achieve client objectives and maximize client satisfaction
• Compile and create comprehensive brand recaps based on provided data and information

SPECIFIC DUTIES AND RESPONSIBILITIES

• Support and partner with a Account Coordinator and Account Manager on multiple accounts
• Ensure Organizers have all payment information including W9s and onboarded into our payments platform to ensure timely payments
• Follow up Organizers as needed to collect recaps
• Process timely payments for recaps that meet all requirements
• Process timely vendor credits for recaps that are not received on time or do not meet the requirements
• Help create recaps for brands as needed
• Become an expert at using our product and make recommendations for improvements
• Become an expert on converting early customers to power users of our platform
• Provide input on ways we can streamline processes and execution
• Quality check product to ensure all aspects of product function properly and are as intuitive as possible
• Correspond with event organizers to ensure prompt responses
• Proactively troubleshoot bugs and eliminate waste from our systems
• Navigate an ambiguous, low oversight role and thrive in uncertainty by applying a bias towards proactive problem solving

• At least 1-2 years of previous experience in a similar position in administrative or account management
• Strong attention to detail, organized and driven
• Ability to meet strict deadlines
• Ability to work in a fast-paced environment
• Exceptional professional communication skills, having strong English both oral and written, for internal teams and clients
• Passionate about improving our user experience and relations
• Must be a self-motivated individual with an entrepreneurial mindset
• Team player that has a can-do-anything mentality
• Strong understanding and experience in Microsoft Excel and Google Sheets with creating formulas and processes (Vlookup, Sumif, Countif, etc)
• Strong understanding and experience using the G Suite
• Previous experience working in the events industry or coordinating partnerships (*bonus if you have experience coordinating event sponsorships)
• Previous experience with Asana or other Project Management tools is a plus

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Virtual Assistant

Working Hours: 4 days a week, 9am-5pm, UK timezone // 5:00 PM - 1:00 AM PHT

Salary Range: 800-900 USD/month

Holidays: UK holidays (PH holidays can be accommodated upon contract signing)

Payment cycle: Bi-weekly

Industry: Wholesaler that connects one party to another

About the role:

Seeking a candidate who is independent, passionate, dedicated, someone who can grow with the business, and is looking for a LONG TERM EMPLOYMENT.

The employee will be directly led by the CEO (Myself) and will be a solo employee within the development side of the business- so needs to be able to work alone to complete tasks and achieve goals.

Duties and Responsibilities:

• Book delivery from our clients on a daily basis (Booking transport and arranging slots)
• Invoice for commission charged to clients (5-10 invoices a week)
• Communicate and resolve operational issues such as resolving cancelled delivery slots or late collections.
• Running day-to-day business tasks such as responding to emails, insurance, and finance document completion, along with overall management of the operations- to ensure everything is working as it should be.
• Manage relationships with clients
• Daily administrative tasks such as Insurance and responding to emails with questions or issues.
• Purchasing goods (we will highlight which suppliers and what prices we need to pay), and it is their responsibility to select products and review prices daily
• Candidate may take phone calls (around 30 minutes a day)
•  Managing the import and production process of goods we are producing in Asia (by working with a Quality control agent and shipping agent).
• Overall business management and internal works such as invoicing and troubleshooting issues.

• Minimum 1  year of experience as long as candidate is able to do the tasks very well
• Above Average to Excellent communication and written skills; minor accent is acceptable
• Proficiency in using Office 365, Excel, Google Sheets, Google Workspace

The client will offer a performance-based bonus to the hired candidate.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES!!!!!

Position: 16940808766 - Digital Marketer

Working Hours/Shift: M-F, TBD; 9am to 5pm Eastern Standard Time/10pm to 6am Philippine Standard Time

Salary Range:  1000-1800 USD

Responsibilities: 

• create content, graphics for social media platforms
• create infographics
• write copy for the client's podcast clips and post it in social media platforms
• help post stories and do general social media management stuff
• potential additional  create mini content from long from clip

Qualifications:

• atleast 5 years working experience as a Social Media Manager & Graphic Designer
• Proficient in using tools such as Instagram, Tiktok, Carousell, LinkedIn, Canva
• preferred: Adobe Firefly, Adobe Effects, Notion
• someone who is consistently up to date to trends in various platforms
• someone who knows how to use AI tools so they can create images there

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced CS Healthcare Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Order processing thru inbound and outbound calls           
• Reviews referrals and medical documents       
• Reviews insurance coverage 
• Will be trained for different functions as needed     

• At least 6 months of BPO experience, preferably with customer service accounts handling medical accounts. Proven customer support experience or experience as a Client Service Representative
• Must have good communications skills
• Strong phone contact handling skills and active listening skills
• Ability to multi-task, prioritize, and manage time effectively
• Must be willing to work on-site BUENDIA, MAKATI

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

LOOKING FOR FILIPINO CANDIDATES RESIDING IN THE PHILIPPINES

Position: Virtual Assistant

Working Hours: Monday to Friday; 10 pm to 6 am; Philippine Standard Time (Night Shift)

Salary Range: up to 1500 USD per month

About the company: 

Science of People teaches you how people work. Working confidently with people is essential for your success. Yet we aren’t taught people skills in school. We’re here to bridge the gap. By bringing the latest science-backed, practical and actionable social skills strategies you can use in your professional and social life.

About the job:

We are looking for an organized and professional Virtual Assistant to help with a wide variety of online publishing-related tasks. Everything from scheduling social media, conducting online research, sorting files in Google Drive, and responding to comments, among other tasks. This position will be completely remote.

To be successful as a Virtual Assistant, you must have a suitable internet connection and excellent verbal and written communication skills. We are looking for a self-starter who thrives in fast-paced work environments.

Duties and Responsibilities:

• Manage our community and create a welcoming environment in our course + discord
• Create a weekly report of social media activity and any updates for Vanessa
• Scheduling posts on Instagram, Twitter, LinkedIn, Youtube, Facebook, TikTok and Threads
• Creating images using Canva
• Publishing new articles on WordPress (just publishing, not writing)
• Keeping our social posting document organized
• Drafting newsletters once a month in Udemy (just drafting, not writing them)
• Creating YouTube thumbnails on Canva
• Commenting on and liking social media posts
• Responding to community comments
• Sorting images in Google Drive
• Creating timestamps/chapter descriptions for videos
• Scheduling videos on YouTube
• Data entry
• Sort through HelpScout emails to get rid of spam or promotional messages

• At least 1 year of experience as a Virtual or Executive Assistant.
• Must have fast and reliable internet and a personal device to use.
• Native English speaker.
• Proficient in Google Suite.
• Has familiarity with software tools such as Canva, Wordpress, Udemy, and Discord.
• Has familiarity with social media platforms including Facebook, Linkedin, Youtube, Twitter, TikTok, and Threads.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES!!!

Job Title: Information/Presentation Designer

Schedule: Monday - Friday 40 hrs/week (Preferably PH working hours)

Salary Range: 900 to 1,500 USD per month

About the Company:

The company is a design and strategy consulting firm focused on pitch decks, is seeking an

experienced Information Designer to join our team. The ideal candidate will be well-versed in

graphic design, presentation design, and business strategy, particularly within the startup

world.

Duties and Responsibilities:

• Create visually compelling presentations that communicate information in a clear and concise manner.
• Execute graphic design tasks with high-attention to detail
• Collaborate with project teams to develop creative solutions that meet client objectives.
• Conduct research and analysis to inform design decisions.
• Develop best practices and maintain style guides and design templates.
• Support across administrative & organizational needs in project delivery
• Stay up-to-date with design trends, emerging technologies, and industry best-practices.

• 2+ years of experience with graphic design (brand design experience and previous

exposure to businesses is a plus)

• Strong portfolio showcasing previous work in information design, data visualization, or

related fields.

•  Proficiency in design software such as Google Slides, Figma, and/or Adobe Creative

Suite

• Excellent communication skills, both written and verbal.
• Ability to work collaboratively in a fun and fast-paced environment.
• Passion for design, creativity, and innovation.
• (Bonus) Administrative or project management skills to keep our workflow organized

Cultural Fit:

We value Innovation, Hustle, Experimentation, and Focus. We are looking for candidates who align with these core values and are excited to work in a dynamic environment. If you are a talented Information Designer looking for an exciting opportunity to work on innovative projects and grow your career, we encourage you to apply!

Salary: P70,000 - P90,000 (Monthly Package)

Schedule: Monday – Friday (Shifting/Rotational)

What are we looking for?

Skills Required:

• At least 3 years of L2 Service Desk/Support Operations Engineering experience preferably in an MSP environment
• Troubleshooting MS Windows Desktop and Server operating systems 
• MS Office 365 and Exchange Server troubleshooting and administration
• An in-depth understanding of MS Active Directory and Group Policy
• LAN / WAN troubleshooting
• Previous experience working for a Managed Services Provider is highly regarded
• At least one industry certification such as Microsoft, Citrix, Cisco or similar
• A proven ability to demonstrate initiative and attention to detail
• A customer centric approach displaying both empathy and integrity

• ITIL experience and/or certification

Nice to Have:

• Bachelor’s degree in information management, Information Technology, Information System, Computer Science, Business Administration, or equivalent
• A proven ability to demonstrate initiative and attention to detail
• A customer centric approach displaying both empathy and integrity
• ITIL experience and/or certification

What will you do?

• Remote incident resolution and request fulfilment to SLAs
• Active Directory administration
• User creation and termination requests.
• Remote configuration of hardware and software
• Create Knowledgebase articles and process documents, where possible.
• Reduce the volume of incidents by identifying and eliminating root cause through the pro-active problem management process
• Basic network troubleshooting and fault finding

• Work with third parties to Facilitate repair work for onsite desk side equipment
• Adherence to company’s service procedures.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Since 1998, our client has been helping organisations access technology to their business advantage. They achieve this by providing IT management, IT strategy and converged IT services to clients across Australia, New Zealand, Asia and North America.

To learn more about our awesome opportunities, visit connectos.co/careers

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

***LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES***

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Editorial Operations Specialist (Full-time)

Salary: 800-1200 USD/month (depends on skills and years of experience)

Working Hours: 8 hour workday M-F with at least 4 hour daily overlap with CST. Schedules ranging from a 5:00am CST start time to a 1:00pm CST start time (e.g. schedule could be 7:00pm - 3:00am PH time, 3:00am - 11:00am PH time, or any 8 hour slot in between)

About the Company:

Our client, a new media company focused on the future of journalism and online storytelling, is seeking an Editorial Operations Specialist. As part of the newsroom team, you’d carry out various tasks, such as packaging content for our CMS, selecting and reviewing images for use in stories, creating and formatting story documents, and completing data entry and cleanups. You'll also contribute to improving editorial processes.

Specific Duties and Responsibilities:

• Creating and formatting client story Google Documents to be used by Stacker Editors
• Building stories in the Content Management System, which includes loading in all relevant information, uploading images, adding tags and ensuring accuracy of data
• Collecting images from clients and third party image suppliers such as Canva or Getty as needed; checking the size and format of client-provided images
• Updating internal systems and trackers for accurate records
• Performing various data entry tasks
• Identifying opportunities for improving workflow
• Assisting with special projects and other duties as assigned

• Excellent attention to detail with 2+ years of experience in operations, content production, newsroom or similar space

• Experience with online media or related industries is a plus
• Experience copy editing content and reviewing for accuracy is a plus
• Fluent spoken and written English
• Effective problem-solving abilities
• Ability to multitask in a fast-paced environment
• Highly organized with excellent attention to detail
• Quick learner of new software
• Comfortable with remote work and having a flexible schedule
• Team player while also able to work independently
• Specific Technical Skills or Software Knowledge Needed:
• Proficient in Microsoft Office and Google Suite
• Prior experience working in project management tools such as ClickUp
• Experience working in a Content Management System is a plus
• Experience using third party image suppliers, such as Canva or Getty, is a plus
• Familiarity with communication methods such as Gmail, Slack and Zoom

• US holidays off

• PTO/vacation (10 days per year)
• Paid sick leaves (5 days per year)