Total 825 Customer Service job vacancies in metro manlia national capital region

Position : Executive Assistant

Working Hours : M-F 7:00AM to 3:00PM EST/ 8:00PM to 4:00AM PHT

Salary range : 1000 to 1200 USD

SPECIFIC DUTIES AND RESPONSIBILITIES

Admin Work:

• Running payroll
• Managing to dos/meeting notes
• helping managing customer support
• Drafting emails
• Pay outstanding bills/balances,
• Organize

Technical: 

• Pull and track financials for the organization
• Modify html email template for new content
• Put together a mailchimp marketing sequence.

Research

• Work on researching certain domains (eg find 3 religious coaching online programs, their model and pricing)

• Minimum 2 years of experience in the role
• Above average to excellent written and communication skills; minor accent is acceptable
• Tools: ADP (big plus for invoicing), Google Workspace, and Google Sheets & Excel (proficient)
• Seeking a candidate that is highly communicative, proactive, enthusiastic, 
• Willing to learn new things quickly
• Able to put together good quality research

Rentokil Initial

Rentokil Initial is an international business services company employing 57,700 colleagues across 90 countries.

We strive to protect people and enhance lives, for example by controlling pests, and improving hygiene. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Awards

Rentokil InitiaI Philippines is officially ranked in the top three most engaged places to work in the Philippines, as part of the annual Korn Ferry Employee Engagement Awards 2018.

Philippine Best Employer Brand Awards 2019.

Find out more on careers.rentokil-initial.com

Your day-to-day responsibilities will include:

• Provide excellent hygiene treatments and recommendations to customers.
• Provide feedback to superiors on the service concerns of the customer.
• Maintain in good working condition all equipment, tools, mobile phones, vehicles and other items provided by the company for work purposes.
• Plan out and carry out the route to ensure timely arrival in all treatment sites.
• Efficiently manage the use of chemicals and other pest control consumables.
• Ensure proper SOP is followed for the warehouse, stock inventory & disposal process, and stocks issuance.

Do you have what it takes? If you want to be considered for this role you will need:

• Must know how to drive 4 wheel vehicle or motorcycle
• With Professional Driver's License (Restriction 1,2,3)
• College Graduate/Level Or Vocational Course Graduate
• Graduate of Agriculture or any related course is an advantage.
• Fast Learner and can work with minimum supervision.
• Good communication Skills and Customer Service Oriented
• Willing to be trained for career growth.
• Willing to work at Night Shift
• Male and/or Female are welcome to apply

Are you interested? Here's what you can expect when you join us.

Benefits From Start Date

• HMO (Health Insurance)
• Group Personal Accident Insurance
• Group Term Life Insurance
• Paid Non working holidays
• 13th Month Pay

Benefits after 6 months of continuous work and pass the performance evaluation;

• Annual pay increase
• Vacation Leave
• Sick Leave (with cash conversion)
• Birthday Leave
• Paternity/Maternity Leave
• Matrimonial Leave
• Bereavement Leave
• Other perks
  

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Operations Associate

Work Hours: M-F; 9:00 AM-6:00 PM GMT +8 time zone

Salary: 800-1,500 USD per month

Duties and Responsibilities:

• Expense Tracking and Reimbursements: Keep track of business-related expenses and vendor invoices across multiple entities. Manage the reimbursement process to make sure invoices don’t fall through the cracks.
• Maintaining the CRM Database: We interact with thousands of new and old contacts each year, ranging from current and potential investors in our fund, other venture investors that we invest alongside, portfolio companies, founders of new startups, operational executives, and other service providers like lawyers, accountants, bankers. Part of the responsibility of the Ops Associate will be to maintain our internal CRM database.
• Contract Administration: Manage board resolutions, corporate documents, and material contracts signed by keeping them organized and electronically filed.
• Organizing Pipeline of Potential Investments: Manage the deal flow pipeline based on communications from the investment team, ensuring all records in database tools like Airtable or Notion are accurate and up-to-date for quick decision-making.
• Market Research: Utilize specific data sources to update the firm’s internal database of recent fundraises. Compile summaries and trend reports for the team.
• Coordinate Travel and Entertainment: Arrange and manage travel itineraries and entertainment bookings, including flights, hotels, and restaurants. Handle any last-minute changes efficiently.

• At least 4 years of proven experience as an Operations Associate or similar role.

• Fluent English Speaking and Writing Ability: Excellent communication skills are essential for both internal and external interactions.
• Good Communication Skills: Understand and communicate messages clearly and efficiently.
• Software Proficiency: Adeptness in using (or learning to use) tools like Notion, Airtable, and Google Sheets for project management.

Ideal/Nice to Have/Preferred:

• Has Accounting or Bookkeeping experience.

Personality/Attitude/Culture Preference:

• Organized and Detail-Oriented: Ability to manage multiple tasks and projects effectively in a dynamic setting.
• Willingness to Learn: Open to new challenges and continuous learning.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Executive Assistant 

Working Hours: TBD

Salary Range: 800-1,500 usd/month

About the company: 

A small studio focused on nurturing a passion for music and creating an environment where every child feels valued, self-assured, and heard.

About the role:

We are currently in search of a proactive and organized individual to join our team as an Executive Assistant to the CEO of our music school. This role encompasses a wide range of administrative responsibilities, light marketing, bookkeeping tasks, and complex calendar management. Ideal candidates should demonstrate high self-motivation, exceptional multitasking abilities, and understand the nuances of managing the day-to-day operations of a bustling educational facility.

Duties and Responsibilities:

• Coordinate and manage the CEO and executive's calendar including organizing, scheduling, and maintaining appointments, meetings, and travel arrangements.
• Perform basic bookkeeping tasks such as tracking expenses, budgeting, invoicing, and preparing financial reports.
• Assist in the development and implementation of marketing strategies, campaigns, and promotional activities.
• Facilitate efficient and effective internal and external communication.
• Organize and maintain an efficient filing system for easy data retrieval.
• Assist in the preparation of reports, presentations, and proposals.
• Support other staff with organizational tasks as needed for the smooth operation of the school.

•  Proven work experience as an Executive Assistant or similar role.
• Proficient in Microsoft Office Suite, with familiarity with bookkeeping software.
• Outstanding organizational skills with the ability to prioritize tasks.
• Strong verbal and written communication skills.
• Ability to work independently with minimal supervision.
• Strong interpersonal skills with the capability to interact with students, staff, and other stakeholders.
• Tech-savvy

Preference:

• A bachelor's degree in Business Administration or related field
• Has graphic design skills
• Familiar with different marketing techniques

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: SEO Strategist

Schedule: Monday to Friday, 9am-5pm CST (11pm-7am PHT)

Salary Range: 1600 - 1700 USD/month (to be assessed and approved by the client based on the candidate’s experience, knowledge, skills, and abilities)

About the Role:

We are seeking a talented and experienced SEO Strategist to join our team and spearhead the development and execution of innovative SEO strategies. You will be responsible for leading the planning, implementation, and optimization of SEO initiatives for both our clients and internal projects. Working closely with cross-functional teams, you will leverage your expertise to drive organic traffic, enhance search engine rankings, and improve overall online performance. Your role will encompass a blend of technical SEO, content optimization, and strategic planning, with a focus on delivering measurable results.

Responsibilities:

• Conduct comprehensive SEO audits and analysis to identify opportunities for improvement.
• Develop and execute effective SEO strategies tailored to the unique needs of each client.
• Perform keyword research and analysis to identify relevant target keywords and phrases.
• Optimize website content, metadata, and internal linking structure to enhance search visibility.
• Monitor and analyze website performance metrics using tools such as Google Analytics and Google Search Console.
• Stay updated on industry trends, algorithm updates, and best practices to ensure compliance and effectiveness.
• Collaborate with content creators to develop high-quality, engaging content aligned with SEO objectives.
• Assist with reporting and analysis of SEO performance, providing insights and recommendations for optimization.
• Provide creative input and strategic guidance for utilizing content across social media channels.

• At least 4 years of experience as an SEO Strategist or a similar role.
• Proven track record in SEO with experience working with larger companies (minimum $5 million in revenue).
• Strong analytical skills and proficiency in SEO tools and software.
• Excellent communication and collaboration skills, with the ability to work effectively in a remote team environment.
• Self-starter mentality with a proactive approach to problem-solving and goal achievement.
• Experience in content writing and familiarity with multi-location businesses preferred.
• Nice to Have:
• Experience in setting up and establishing SEO departments or initiatives.
• Familiarity with tools for social media management and content distribution.
• Background in digital marketing or related fields.

**LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES!!!

Position:  SEO Strategist

Salary Range:  USD 1000-1500 /month

Working Schedule: first few weeks need a full overlap but will transition to a few overlaps with EST once the candidate settles with role

Position :  SEO Strategist

Client                :  9487-2785 Quebec Inc. 

Company’s Website :  https://www.thedeependagency.com/ 

Salary Range :  USD 1000-1500 /month

Working Schedule : first few weeks need a full overlap but will transition to a few overlaps with EST once the candidate settles with role

ABOUT THE COMPANY 

You will be primarily working on our website: Our mission is to move fintechs forward in a meaningful way, using the power of Search. We’re obsessed with creating the best content on the internet, strengthening customer relationships, and making a material impact on the businesses we work with.

The company also works on other website projects, including in the restaurant industry, beauty industry, and more, which will also be included in the role. You will have the chance to work on a variety of interesting projects!

➡️ Our philosophy is to create content that resonates with readers, provides more value, and creates more impact for our clients. We are focused on building win-win situations that make the internet a better place, not generating empty clicks and vanity metrics.

ABOUT THE ROLE 

We are looking for an SEO Strategist with content writing experience to join our team! You will get the chance to work with clients in the fintech spaces, as well as a variety of different industries on unique projects. Your main goal will be to identify and act on opportunities to grow website traffic. Although this is a strategic role, we are looking for someone who can also take on some content writing. Expect the role to be approximately 50% content writing and 50% strategic tasks/research.

Responsibilities

• Writing long-form content for client blogs and webpages, in addition to internal content
• Optimizing existing content according to best practices and content audits
• Conducting keyword and topic research
• Developing SEO strategies for new clients
• Reviewing websites for SEO opportunities/conducting audits
• Collaborating with our team on larger content strategies across social media and other channels

• Demonstrated ability to write high-quality English long-form content
• Grammar, editing, and proofreading skills
• SEO knowledge (keyword research, best practices, strategic approach)
  

Nice to have

• Bonus points for any experience in other areas of Marketing (Social Media, content creation, PR, etc.)
• Bonus points for experience with specific tools: GA4, SEMRush, or other SEO tools
• Bonus points for any experience or personal interest in the finance and technology industry

** LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES ONLY **

About the job:

We are seeking a dedicated and experienced Virtual Assistant to join our team. This role will work closely with the management and help with day-to-day operation activities.

Duties and Responsibilities:

• Help with building a database of clients by researching and importing their data into the database
• Transaction and loan coordination
• Project management
• Data entry
• Any other tasks as assigned by the client.

Qualifications:

• Good command of English language is a must
• Proficiency with MS Excel and Word
• Experience with database management would be helpful
• Previous experience in a similar role is highly preferred

Position : Account Operation Specialist

Working Hours : TBA

Holidays : TBA

Salary range : 1000 to 1500 USD

ABOUT THE COMPANY:

We are a venture-backed experiential partnership platform helping advertisers engage and acquire new customers via event and venue partnerships at-scale. We offer turnkey sampling programs as well as the ability to activate on-site for brands with field teams or agencies that want to engage directly with 230M+ consumers. With smart targeting, centralized contracting, payment and logistics, customers include Google, DoorDash, Pepsi, General Mills, Mondelez, and more, are saving countless hours and driving measurable ROI.

A Day in The Life:

• Creating and maintaining documents and project management software to track statuses, approvals, and timelines
• Ensure recaps from our Event Organizers are completed on time and contain the necessary requirements
• Answering Event Organizer questions to provide a high level of customer service
• Support Account Coordinator and Account Managers in developing and implementing account strategies to achieve client objectives and maximize client satisfaction
• Compile and create comprehensive brand recaps based on provided data and information

SPECIFIC DUTIES AND RESPONSIBILITIES

• Support and partner with a Account Coordinator and Account Manager on multiple accounts
• Ensure Organizers have all payment information including W9s and onboarded into our payments platform to ensure timely payments
• Follow up Organizers as needed to collect recaps
• Process timely payments for recaps that meet all requirements
• Process timely vendor credits for recaps that are not received on time or do not meet the requirements
• Help create recaps for brands as needed
• Become an expert at using our product and make recommendations for improvements
• Become an expert on converting early customers to power users of our platform
• Provide input on ways we can streamline processes and execution
• Quality check product to ensure all aspects of product function properly and are as intuitive as possible
• Correspond with event organizers to ensure prompt responses
• Proactively troubleshoot bugs and eliminate waste from our systems
• Navigate an ambiguous, low oversight role and thrive in uncertainty by applying a bias towards proactive problem solving

• At least 1-2 years of previous experience in a similar position in administrative or account management
• Strong attention to detail, organized and driven
• Ability to meet strict deadlines
• Ability to work in a fast-paced environment
• Exceptional professional communication skills, having strong English both oral and written, for internal teams and clients
• Passionate about improving our user experience and relations
• Must be a self-motivated individual with an entrepreneurial mindset
• Team player that has a can-do-anything mentality
• Strong understanding and experience in Microsoft Excel and Google Sheets with creating formulas and processes (Vlookup, Sumif, Countif, etc)
• Strong understanding and experience using the G Suite
• Previous experience working in the events industry or coordinating partnerships (*bonus if you have experience coordinating event sponsorships)
• Previous experience with Asana or other Project Management tools is a plus

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Virtual Assistant

Working Hours: 4 days a week, 9am-5pm, UK timezone // 5:00 PM - 1:00 AM PHT

Salary Range: 800-900 USD/month

Holidays: UK holidays (PH holidays can be accommodated upon contract signing)

Payment cycle: Bi-weekly

Industry: Wholesaler that connects one party to another

About the role:

Seeking a candidate who is independent, passionate, dedicated, someone who can grow with the business, and is looking for a LONG TERM EMPLOYMENT.

The employee will be directly led by the CEO (Myself) and will be a solo employee within the development side of the business- so needs to be able to work alone to complete tasks and achieve goals.

Duties and Responsibilities:

• Book delivery from our clients on a daily basis (Booking transport and arranging slots)
• Invoice for commission charged to clients (5-10 invoices a week)
• Communicate and resolve operational issues such as resolving cancelled delivery slots or late collections.
• Running day-to-day business tasks such as responding to emails, insurance, and finance document completion, along with overall management of the operations- to ensure everything is working as it should be.
• Manage relationships with clients
• Daily administrative tasks such as Insurance and responding to emails with questions or issues.
• Purchasing goods (we will highlight which suppliers and what prices we need to pay), and it is their responsibility to select products and review prices daily
• Candidate may take phone calls (around 30 minutes a day)
•  Managing the import and production process of goods we are producing in Asia (by working with a Quality control agent and shipping agent).
• Overall business management and internal works such as invoicing and troubleshooting issues.

• Minimum 1  year of experience as long as candidate is able to do the tasks very well
• Above Average to Excellent communication and written skills; minor accent is acceptable
• Proficiency in using Office 365, Excel, Google Sheets, Google Workspace

The client will offer a performance-based bonus to the hired candidate.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES!!!!!

Position: 16940808766 - Digital Marketer

Working Hours/Shift: M-F, TBD; 9am to 5pm Eastern Standard Time/10pm to 6am Philippine Standard Time

Salary Range:  1000-1800 USD

Responsibilities: 

• create content, graphics for social media platforms
• create infographics
• write copy for the client's podcast clips and post it in social media platforms
• help post stories and do general social media management stuff
• potential additional  create mini content from long from clip

Qualifications:

• atleast 5 years working experience as a Social Media Manager & Graphic Designer
• Proficient in using tools such as Instagram, Tiktok, Carousell, LinkedIn, Canva
• preferred: Adobe Firefly, Adobe Effects, Notion
• someone who is consistently up to date to trends in various platforms
• someone who knows how to use AI tools so they can create images there

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced CS Healthcare Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Order processing thru inbound and outbound calls           
• Reviews referrals and medical documents       
• Reviews insurance coverage 
• Will be trained for different functions as needed     

• At least 6 months of BPO experience, preferably with customer service accounts handling medical accounts. Proven customer support experience or experience as a Client Service Representative
• Must have good communications skills
• Strong phone contact handling skills and active listening skills
• Ability to multi-task, prioritize, and manage time effectively
• Must be willing to work on-site BUENDIA, MAKATI

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

LOOKING FOR FILIPINO CANDIDATES RESIDING IN THE PHILIPPINES

Position: Virtual Assistant

Working Hours: Monday to Friday; 10 pm to 6 am; Philippine Standard Time (Night Shift)

Salary Range: up to 1500 USD per month

About the company: 

Science of People teaches you how people work. Working confidently with people is essential for your success. Yet we aren’t taught people skills in school. We’re here to bridge the gap. By bringing the latest science-backed, practical and actionable social skills strategies you can use in your professional and social life.

About the job:

We are looking for an organized and professional Virtual Assistant to help with a wide variety of online publishing-related tasks. Everything from scheduling social media, conducting online research, sorting files in Google Drive, and responding to comments, among other tasks. This position will be completely remote.

To be successful as a Virtual Assistant, you must have a suitable internet connection and excellent verbal and written communication skills. We are looking for a self-starter who thrives in fast-paced work environments.

Duties and Responsibilities:

• Manage our community and create a welcoming environment in our course + discord
• Create a weekly report of social media activity and any updates for Vanessa
• Scheduling posts on Instagram, Twitter, LinkedIn, Youtube, Facebook, TikTok and Threads
• Creating images using Canva
• Publishing new articles on WordPress (just publishing, not writing)
• Keeping our social posting document organized
• Drafting newsletters once a month in Udemy (just drafting, not writing them)
• Creating YouTube thumbnails on Canva
• Commenting on and liking social media posts
• Responding to community comments
• Sorting images in Google Drive
• Creating timestamps/chapter descriptions for videos
• Scheduling videos on YouTube
• Data entry
• Sort through HelpScout emails to get rid of spam or promotional messages

• At least 1 year of experience as a Virtual or Executive Assistant.
• Must have fast and reliable internet and a personal device to use.
• Native English speaker.
• Proficient in Google Suite.
• Has familiarity with software tools such as Canva, Wordpress, Udemy, and Discord.
• Has familiarity with social media platforms including Facebook, Linkedin, Youtube, Twitter, TikTok, and Threads.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES!!!

Job Title: Information/Presentation Designer

Schedule: Monday - Friday 40 hrs/week (Preferably PH working hours)

Salary Range: 900 to 1,500 USD per month

About the Company:

The company is a design and strategy consulting firm focused on pitch decks, is seeking an

experienced Information Designer to join our team. The ideal candidate will be well-versed in

graphic design, presentation design, and business strategy, particularly within the startup

world.

Duties and Responsibilities:

• Create visually compelling presentations that communicate information in a clear and concise manner.
• Execute graphic design tasks with high-attention to detail
• Collaborate with project teams to develop creative solutions that meet client objectives.
• Conduct research and analysis to inform design decisions.
• Develop best practices and maintain style guides and design templates.
• Support across administrative & organizational needs in project delivery
• Stay up-to-date with design trends, emerging technologies, and industry best-practices.

• 2+ years of experience with graphic design (brand design experience and previous

exposure to businesses is a plus)

• Strong portfolio showcasing previous work in information design, data visualization, or

related fields.

•  Proficiency in design software such as Google Slides, Figma, and/or Adobe Creative

Suite

• Excellent communication skills, both written and verbal.
• Ability to work collaboratively in a fun and fast-paced environment.
• Passion for design, creativity, and innovation.
• (Bonus) Administrative or project management skills to keep our workflow organized

Cultural Fit:

We value Innovation, Hustle, Experimentation, and Focus. We are looking for candidates who align with these core values and are excited to work in a dynamic environment. If you are a talented Information Designer looking for an exciting opportunity to work on innovative projects and grow your career, we encourage you to apply!

Salary: P70,000 - P90,000 (Monthly Package)

Schedule: Monday – Friday (Shifting/Rotational)

What are we looking for?

Skills Required:

• At least 3 years of L2 Service Desk/Support Operations Engineering experience preferably in an MSP environment
• Troubleshooting MS Windows Desktop and Server operating systems 
• MS Office 365 and Exchange Server troubleshooting and administration
• An in-depth understanding of MS Active Directory and Group Policy
• LAN / WAN troubleshooting
• Previous experience working for a Managed Services Provider is highly regarded
• At least one industry certification such as Microsoft, Citrix, Cisco or similar
• A proven ability to demonstrate initiative and attention to detail
• A customer centric approach displaying both empathy and integrity

• ITIL experience and/or certification

Nice to Have:

• Bachelor’s degree in information management, Information Technology, Information System, Computer Science, Business Administration, or equivalent
• A proven ability to demonstrate initiative and attention to detail
• A customer centric approach displaying both empathy and integrity
• ITIL experience and/or certification

What will you do?

• Remote incident resolution and request fulfilment to SLAs
• Active Directory administration
• User creation and termination requests.
• Remote configuration of hardware and software
• Create Knowledgebase articles and process documents, where possible.
• Reduce the volume of incidents by identifying and eliminating root cause through the pro-active problem management process
• Basic network troubleshooting and fault finding

• Work with third parties to Facilitate repair work for onsite desk side equipment
• Adherence to company’s service procedures.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Since 1998, our client has been helping organisations access technology to their business advantage. They achieve this by providing IT management, IT strategy and converged IT services to clients across Australia, New Zealand, Asia and North America.

To learn more about our awesome opportunities, visit connectos.co/careers

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

***LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES***

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Editorial Operations Specialist (Full-time)

Salary: 800-1200 USD/month (depends on skills and years of experience)

Working Hours: 8 hour workday M-F with at least 4 hour daily overlap with CST. Schedules ranging from a 5:00am CST start time to a 1:00pm CST start time (e.g. schedule could be 7:00pm - 3:00am PH time, 3:00am - 11:00am PH time, or any 8 hour slot in between)

About the Company:

Our client, a new media company focused on the future of journalism and online storytelling, is seeking an Editorial Operations Specialist. As part of the newsroom team, you’d carry out various tasks, such as packaging content for our CMS, selecting and reviewing images for use in stories, creating and formatting story documents, and completing data entry and cleanups. You'll also contribute to improving editorial processes.

Specific Duties and Responsibilities:

• Creating and formatting client story Google Documents to be used by Stacker Editors
• Building stories in the Content Management System, which includes loading in all relevant information, uploading images, adding tags and ensuring accuracy of data
• Collecting images from clients and third party image suppliers such as Canva or Getty as needed; checking the size and format of client-provided images
• Updating internal systems and trackers for accurate records
• Performing various data entry tasks
• Identifying opportunities for improving workflow
• Assisting with special projects and other duties as assigned

• Excellent attention to detail with 2+ years of experience in operations, content production, newsroom or similar space

• Experience with online media or related industries is a plus
• Experience copy editing content and reviewing for accuracy is a plus
• Fluent spoken and written English
• Effective problem-solving abilities
• Ability to multitask in a fast-paced environment
• Highly organized with excellent attention to detail
• Quick learner of new software
• Comfortable with remote work and having a flexible schedule
• Team player while also able to work independently
• Specific Technical Skills or Software Knowledge Needed:
• Proficient in Microsoft Office and Google Suite
• Prior experience working in project management tools such as ClickUp
• Experience working in a Content Management System is a plus
• Experience using third party image suppliers, such as Canva or Getty, is a plus
• Familiarity with communication methods such as Gmail, Slack and Zoom

• US holidays off

• PTO/vacation (10 days per year)
• Paid sick leaves (5 days per year)

Position                           : Operations Manager 

Working Hours           : Central Time, 10am-7pm with weekend (still to be finalized)

Holidays                     : US of PH Holidays

Salary Range                        : 900-1500 USD/month

About the Company

The company is a provider of high quality new and used shipping containers, with the director having +- 15 years experience in container sales, transport and conversions. 

Main Responsibilities

• Take ownership of all operational aspects within the organization.
• Maintain a meticulous record of delivery and order schedules, ensuring timely and accurate execution.
• Demonstrate exceptional organizational skills to effectively track and analyze performance metrics.
• Drive efficiency by implementing streamlined processes, maintaining a proactive approach to operational excellence.
• Oversee and manage day-to-day operations, ensuring smooth and effective execution of tasks and responsibilities.

Tools to use 

• Google Suite
• CRM platforms
• Office 365
• Google Workspace
• Facebook Business Manager.

• Proven experience managing operations.
• Proficiency in preferred tools such as Google Suite, CRM platforms, Excel, Microsoft, and Facebook Manager.
• Demonstrated experience, especially in basic math calculations related to product costs and delivery.
• Strong communication skills, ensuring effective collaboration and information dissemination.
• Exceptional organizational abilities to manage varied tasks and responsibilities efficiently.

Position : Account Support Specialist

Working Hours : TBA

Holidays : TBA

Salary range : 900 to 1500 USD

ABOUT THE COMPANY:

We are venture-backed experiential partnership platform helping advertisers engage and acquire new customers via event and venue partnerships at-scale. offers turnkey sampling programs as well as the ability to activate on-site for brands with field teams or agencies that want to engage directly with 230M+ consumers. With smart targeting, centralized contracting, payment and logistics, customers include Google, DoorDash, Pepsi, General Mills, Mondelez, and more, are saving countless hours and driving measurable ROI.

A DAY IN THE LIFE:

• Maintaining communications with customers and organizers in current campaigns to ensure that their needs are met
• Responding to customer inquiries and resolve issues through various channels, including email, chat, and phone
• Support Account Coordinator and Account Managers in developing and implementing account strategies to achieve client objectives and maximize client satisfaction
• Manage and process billing activities accurately and in a timely manner
• Collaborate with finance and accounting teams to ensure billing compliance

SPECIFIC DUTIES AND RESPONSIBILITIES

• Support and partner with Account Coordinator and Account Manager on multiple accounts
• Oversee the offer acceptance workflow including making calls, emails, and sending SMS to Organizers to accept offers in a timely manner
• Ensure and maintain Organizer profile’s so that their organization’s contacts, billing, and logistics information is accurate at all times
• Track and coordinate all aspects of program execution including shipping, printing, and communicating with Event Organizer's on how programs should be executed
• Become an expert at using our product and make recommendations for improvements
• Host campaign debriefs to understand the effectiveness and make recommendations for future events to drive sales
• Learn strategies and ways to expand and grow our Event Organizer accounts
• Communicate client strategies and goals to internal teams to help acquire more supply where it is needed
• Document daily activity in the CRM
• Become an expert on converting early customers to power users of our platform
• Ensure all event logistics are accurately and effectively communicated to the customer teams
• Provide input on ways we can streamline processes and execution
• Quality check product to ensure all aspects of product function properly and are as intuitive as possible
• Correspond with event organizers to ensure prompt responses and manage customer support tickets ensuring they get closed in a timely manner
• Proactively troubleshoot bugs and eliminate waste from our systems
• Navigate an ambiguous, low oversight role and thrive in uncertainty by applying a bias towards proactive problem solving

• At least 1-2 years of previous experience in a similar position in customer success and/or account management
• Strong attention to detail, organized and driven
• Ability to meet strict deadlines
• Ability to work in a fast-paced environment
• Exceptional professional communication skills, having strong english for oral and written, both to the internal teams and clients
• Passionate about improving our user experience and relations
• Must be a self-motivated individual with an entrepreneurial mindset
• Team player that has a can-do-anything mentality
• Strong understanding and experience in Microsoft Excel and Google Sheets with creating formulas and processes (Vlookup, Sumif, Countif, etc)
• Strong understanding and experience using the G Suite
• Previous experience working in the events industry or coordinating partnerships (*bonus if you have experience coordinating event sponsorships)
• Previous experience with Asana or other Project Management tools is a plus

LOOKING FOR FILIPINO CANDIDATES BASED IN THE PHILIPPINES

*We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Sales Development Representative

Working Hours: Monday-Friday, 9am-5pm Mountain Time

Holidays: TBD

Salary Range: up to USD 1,200/ month

About the company:

Specializing in direct mail advertising, the company focuses on presenting clients' distinctive products or services to specific target audiences. They handle all the design, printing, assembling, and mailing.

About the Role:

We are looking for a Sales Development Representative that can do continuous outbound calls to the following: find the right point of contact at a company to meet with, set up that meeting, if the caller is the right person to be able to do the initial sales pitch.


Key Responsibilities:

• Outbound cold calling
• Send outreach emails
• Setting up meetings
• Sales pitching

Qualifications:

• Must have 2+ years of sales/cold calling experience
• Proficient in HubSpot (requirement)
• Proficient in Apollo (preferred)
• Excellent written and communications skills

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Director of Finance

Working hours: TBD
Salary: USD 800 - USD 1000

This position is perfect for someone who thrives in a varied environment, balancing professional duties with personal tasks, and who is keen to develop into a trusted advisor and reliable aide. Ideal candidates are self-starters with solid English communication skills, comfortable with using AI, Gmail and Google Docs, and enthusiastic about mastering new online productivity.

Duties and Responsibilities:

• Instagram Reels Assistance:
• Take ideas from the Notion page for Instagram reels and use ChatGPT and a prompt to create scripts. Clean those scripts up based on SOP. Paste the scripts generated into a Notion table so that the client can review them at the end of the day.
• Create an SOP to edit the video with Capcut. Tick off that this is done on the Notion table so the client can review and make any extra edits and update the SOP to be more accurate.
• Generate a caption for that Instagram video based on the SOP. 
• Post the video to the client’s Instagram account with the approved caption.
• Instagram Posts Assistance:
• Take ideas from the Notion page to create a still-post design using Figma. The VA could create the graphics themselves or communicate the instructions with the client’s UpWork contractor. Use a Notion table to indicate that the Figma design is ready for review.
• Once approved, make the caption using a ChatGPT prompt the client will provide. Using the Notion table to indicate the caption is ready for review.
• Weekly Report:
• Help in creating the weekly report to the board using the SOP provided. Highlighting the progress we’ve made for the week.
• Open to handling new tasks when necessary
• End of day Slack message
• Send a slack message with a link to the Notion page with all the progress made for the day. So that the client can review, approve, and update SOPs for greater efficiency and provide feedback.

• Minimum 2-3 years of experience as an Virtual Assistant or similar role
• Must have a strong English Communication Skills
  
  

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title:  Website Implementation Specialist

Salary Range: 812 USD/month

Schedule: Monday - Friday from 8am to 12pm MST; (25 hours per week now, but this position might have the availability to work 40 hours per week in the near future.)

About the Role
We are seeking an independent contractor who is skilled in HTML and CSS. If you have a basic understanding of SEO and a strong desire to expand your knowledge, this opportunity would be a great fit. This position offers flexible work arrangements, making it well-suited for individuals pursuing studies in IT, Web Development, or Computer Science who are seeking relevant work experience to enhance their professional profile.

Responsibilities

• Editing a web page's H1 tag, Title Tag, Meta Description, and Alt Image Tag.
•  Adding or replacing content on a web page while maintaining CSS styling and layout.
• Setting up Google Analytics and integrating it into our client's website.
• Creating sitemap.xml, robots.txt files, and uploading them to the website's server.
• Implementing 301 redirects via the server configuration file (.htaccess, web.config).
• Optimizing page speed by leveraging browser cache, enabling file compression, etc.

• A strong understanding of internet operations and various search techniques.
• Fluent in English and proficient in writing and grammar.
• Familiarity with Content Management Systems such as WordPress, Drupal, or Joomla.
• Ability to navigate website directories via cPanel or an FTP client.
• Intermediate understanding of HTML and CSS.
• Fluency in English is essential for this position.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Operations Coordinator

Work Hours: M-F; 9:00 AM-5:00 PM EST / 10:00 PM-6:00 AM PH Time

Salary: 900-1,500 USD per month

Duties and Responsibilities:

• Project Management- Support the Pinewood Pro team by actively managing our Asana projects, tasks, and timelines. Capture notes during our team meetings and Slack interactions to impact our timelines. Facilitate questions and conversations as needed to help our team prioritize activities.

• Research - Complete a comprehensive evaluation of suppliers and producers to consider consolidation and re-hemisphere of production for our 2024 production runs.
• Complete a comprehensive evaluation of fulfillment service providers to consider improvements to our supply chain and fulfillment processes.
• Complete a comprehensive evaluation of assembly and kitting service providers to consider outsourcing this work.
• Complete a comprehensive evaluation of competitors to look at competing products, products we’re not competing on, and competing prices.
• Complete a comprehensive evaluation of adjacent, competitive markets to enter, considering where our products could be marketed to other audiences.

• Effectively build business cases based on the research for the exploration of new opportunities for the company.

• Finance / Benefits / Tax.

• Execute payment coordination as requested. Administer retirement plan financial transfers as needed. Administer tax payments.

• Product Listing Maintenance & Ownership.

• Assemble all product information in one easy-to-access place where information is stored, edited, proofed, improved, and consistent across all our stores.

• Make edits to Amazon listings and our webpage as needed.

• Customer Service - Assemble answers to commonly asked customer questions to ensure we have one easy-to-access place with common answers. Use this information to continue to improve our Chatbot to support and delight customers.

• A Bachelor's degree holder.

• Has 3-5 years of experience as Operations Manager or similar.
• Strong written and verbal communication skills.
• Strong ability to independently research, synthesize, and report back on findings.
• Strong project management skills, with proficiency in Asana.
• Use of Slack for internal team communication.
• Comfortable trying and testing new AI-type tools to aid in the process.

Ideal/Nice to Have/Preferred:

• Proficiency in digital marketing tools and platforms (e.g., social media management tools, email marketing software).
• Proficiency in Amazon Seller Central.

Personality/Attitude/Culture Preference:

• Analytical mindset with the ability to interpret data and provide actionable insights.
• Highly organized, detail-oriented, and able to manage multiple tasks effectively.
• Self-motivated and able to work both independently and as part of a team.

LOOKING FOR FILIPINO CANDIDATES BASED IN THE PHILIPPINES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Sponsorship Lead Generator

Working Hours: Monday-Friday, 9am - 5pm (Eastern Time) / 10pm-6am MNL Time

Holidays: TBD

Salary Range: up to USD 1,200/ month

About the Company:
Leading brand of all-natural sports supplements.

About the Role:

In this role, you will be an assistant to a sponsorship manager. Your key responsibility will be browsing various social media platforms and sending template emails to potential people for the company to sponsor/partner with.

Key Responsibilities:

• Utilize social media platforms
• Identify potential sponsors and partners
• Send outreach emails to potential sponsors/ partners

• Must be familiar with Social Media in general
• Very familiar with Instagram
• Very familiar with TikTok
• Familiar with Google Suite (Google Sheets, Google Docs, Gmail, etc.)
• Able and willing to work a similar schedule to 9am-5pm Eastern Time
• Familiarity with the fitness influencer and sports nutrition industry is ideal, as this is the industry we work in.
• Experience with influencer outreach (a plus)

LOOKING FOR CANDIDATES BASED IN THE UNITED STATES

Position: SEO Specialist

Work Hours: Flexible with few hours PST overlap

Salary: $900 - $1,800 per month

About the Company:

Support Shepherd is a growing digital marketing agency specializing in SEO and content marketing. We work with clients across various industries to help them improve their online visibility and drive organic traffic to their websites.

About the Role:

We are seeking an experienced and innovative SEO Specialist to join our team. The ideal candidate will be an expert in all aspects of Search Engine Optimization, including technical SEO, linking strategies, keyword research and SEO strategy, and content creation. A strong emphasis on utilizing AI tools for optimization and content generation is essential. The candidate should excel in research, strategy formulation, and implementation, ensuring our website not only ranks highly in search engine results but also delivers a compelling user experience.

Responsibilities:

• Conduct thorough keyword research to identify high-potential targets.
• Analyze top Google page one headings to inform our SEO strategy.
• Perform competitor content audits and content gap analysis to identify opportunities.
• Build and maintain content calendars, aligning with SEO goals.
• Develop content outlines or briefs based on Google page one SERP analysis.
• Optimize web pages and blog posts for maximum SEO impact.
• Implement and oversee on-page SEO strategies.
• Conduct backlink audits and devise strategies for link building and linkable asset creation.
• Track keyword performance and adapt strategies accordingly.
• Produce regular reports on ranking, organic traffic, and other key SEO metrics.
• Utilize AI tools for content creation, SEO analysis, and strategy optimization.
• Stay abreast of the latest SEO and AI trends and technologies, and integrate these into our SEO practices.
• Other related duties as requested.

• Proven experience in SEO, Digital Marketing, or a related field.
• Demonstrable expertise in planning and implementing backlink campaigns.
• Working knowledge of Google Analytics, backlink tools, and AI-powered SEO tools.
• Strong analytical skills, with the ability to interpret complex data and turn insights into actionable strategies.
• Excellent communication skills, capable of crafting and presenting clear, compelling reports and presentations.
• Problem-solving aptitude, with a creative approach to overcoming challenges.
• Experience with technical SEO aspects such as site speed optimization, schema markup, and crawl budget management.
• Ability to create high-quality, SEO-optimized content and linkable assets.
• Familiarity with content management systems and SEO plugins.

TBD

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Marketing Specialist
Schedule: M-F, 9AM - 5PM EST
Salary Range: $900-1,500
Benefits: TBD

About the Company:

Was launched in 1999 to help beginners and experts alike build a competitive Pinewood Derby car.

About the Role:

We are seeking an enthusiastic and goal-driven Marketing Associate to become a valuable member of the team.

This position will focus on the core aspects of a comprehensive marketing department. The responsibilities include copywriting, drafting newsletter campaigns, utilizing productivity and AI tools, performing product research and competitive analyses, and overseeing social media content and engagement.

Responsibilities:

• Copywriting: Craft compelling copy for various marketing materials, including website content, advertisements, and promotional materials.
• Newsletter Management: Develop and manage our email newsletter, including content creation, design, distribution, and performance analysis.
• Merchant Channels: Monitor and update listings on Google Merchant, Etsy, Walmart, MIVA, and eBay.
• Marketing KPIs and OKRs: Set, monitor, and report on marketing KPIs and OKRs.
• Outreach: Research and reach out to potential partners, podcasts, and communities to contribute to or develop relationships with.
• Productivity and AI Tools Proficiency: Utilize advanced productivity and AI tools to streamline marketing processes and enhance creativity.
• Product Research and Data Collection: Conduct in-depth research on market trends, consumer preferences, and industry changes to inform marketing strategies.
• Competitive Analysis: Regularly perform competitive analysis to stay ahead of industry trends and recommend strategic adjustments.
• Social Media Management: Develop and implement social media strategies, create content calendars, and engage with our audience to build brand presence.
• Analytics and Reporting: Monitor and analyze marketing activities' effectiveness, provide insights, and make recommendations for improvement.
• Project Collaboration: Work closely with other departments to ensure brand consistency and support company-wide marketing initiatives.
• Continuous Learning: Stay up-to-date with the latest marketing trends and technologies, especially in AI and digital tools.

• 3+ years of marketing experience.
• Proficiency in Asana, Google Office Suite, Canva (required).
• Experience with Chat GPT, 1Password, Meta (Facebook/Instagram), Meta Power Editor, TikTok, Google Adwords (preferred).
• Excellent communication skills (written and verbal).
• Experience with social media management and analytics tools.
• Ability to conduct thorough market research and competitive analysis.
• Creative thinker with strong problem-solving skills.
• Highly organized with attention to detail.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Sales Manager

Schedule: Monday-Friday 9:00 AM - 5:00 PM EST

Salary Range: 1,200 to 1,500 USD per month

About the Company:

The company is a delivery service for time and privacy-sensitive materials that has been in business for over 25 years. The company is now looking to hire a Salesperson with the skills to help win new business.

About the Job:

This is a remote work opportunity. 

As a Salesperson, you will be responsible for looking for new customers, and working with the Driver Manager to prepare proposals, request quotes, and negotiate service terms and conditions for customers.

Given that Fast Track has been around for 25 years you will need to understand all of our customers and the nuances that accompany certain orders. You will also need to learn and know our pricing structure to ensure Fast Track maintains its profit margins. Finally, as the company grows, you will also discuss product offerings with customers to help meet their unique needs. 

You should be growth-minded, persistent, enthusiastic, goal-oriented, and comfortable working in both a team and independently. An inclination to roll up your sleeves and solve problems by doing whatever is needed to get the job done is essential.

Duties and Responsibilities:

1. Grow revenue from $1 million to $3 million by the end of year two.
1. Expand our list of scheduled routes
2. Expand our relationships within the banking, professional services, medical, and manufacturing spaces
3. Research and develop new lines of business
2. Increase profit margins from 35% to 45% by the end of year two
1. Help refine the pricing structure by the end of year one
3. Deliver monthly sales forecasts that are 90% accurate
4. Work with the Driver Manager to prepare proposals, request quotes, and negotiate service terms and conditions for customers

• 3-5 years of relevant sales experience, 
• Good written and verbal communication skills.
• Familiarity with management and building teams from scratch.  
• Professional-level on Google Suite, and Microsoft Office. 
• Ability to collaborate and negotiate effectively with contractors, and clients. 
• Hands-on experience in internal communication with different areas of the company. 

Nice to have!

• Familiarity with transportation, and drivers operations.