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Octal Philippines Inc. is seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing them with exceptional service and support. Your primary responsibilities will include addressing client inquiries, resolving issues, and ensuring a positive...

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Business Support Manager

Makati / Turner & Townsend

The role of Business Support Manager will support day-to-day operations of the office and will directly support the leadership team in managing administrative and operational tasks. This role will involve managing office operations, assisting in staff utilization monitoring, handling, and managing invoicing of project managers of their respective p...

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Customer Care Centre Agent (SG Support)

Pasay City / Ikano-Retail

About the jobReporting to the Customer Care Centre Team Leader, this AGENT role is responsible to build and retain a long-lasting relationship with new and existing customers in a multi-channel retail environment by valuing and fulfilling customer needs and expectations, understanding customer motivation and expectations, and ensuring a positive sh...

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Service Delivery Sr. Specialist - Time & Labor

Taguig City / AECOM

AECOM GBS Manila is looking for Service Delivery Sr. Specialist - Time & Labor that will oversee the overall timekeeping process. This position will work on a night shift and will go to the office at least once/twice a week.Performs moderately complex to complex time and labor processes to support the overall timekeeping services in compli...

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Technical Support Analyst (Financial/Payments)

Pasay City / Visa

What a Technical Solutions Analyst does at Visa:Commercial and Money Movement Solutions (CMS) Client Services team provides industry-leading implementation and operational support to Visa’s clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer int...

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SaaS Ams First Level Service Desk User Management

Makati / Avaloq

The First Level Support Engineer is responsible for providing technical support to customers of our SaaS platform. This includes answering customer questions, troubleshooting problems, and escalating issues to the appropriate team members. The ideal candidate will have strong technical skills and be able to work independently and as part of a team....

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Client Service Recruiter

Cebu City / BSA Solutions Inc.

ABOUT US BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We...

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Senior Customer Support Coordinator

Cebu City / QIMA

The Senior Customer Support Coordinator will be responsible for maintaining good relations with our clients. This position will report directly to the Customer Support Supervisor.Key Responsibilities include:Communicating efficiently with clients: providing quotations, processing orders, and responding to messages;Handling some sensitive...

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Product / Application Support (Any banking/financial systems)

Makati / Jobs for Humanity

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Ou...

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Service Delivery Sr. Coordinator - Time and Labor (Pooling)

Taguig City / AECOM

This role is primarily responsible to provide routine transactional support to the time and labor process and facilitation of accurate timecard transactions.Performs assigned tasks related to timesheets such as compiling, reviewing, and posting of timekeeping data.Reviews timesheets and verifies attendance or hours worked.Provides support on the we...

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Guest Service Agent

Makati City / AccorHotel

Demonstrates that all Front Office Standard Operating Policies and Procedures are performed in all interactions. Provides a warm welcome and assists guests according to Fairmont Hotels & Resorts Brand Standards. Maintains a perpetual presence on the Reception Desk throughout the hours of the shift and greets all Guests courteously.

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ADMINISTRATIVE AND CUSTOMER EXCELLENCE SUPPORT (ACES) ASSOCIATE

Makati / SGS

Primary Responsibility:Job Order/Records/Sample managementInspection/Test report generation.Invoice sending and dispatchingPR/PO processing and monitoring for office/operational supplies, travel, utilities, third parties, accommodation, etc.Specific Responsibility:Receiving:Handles receiving of incoming samples and ensures samples are inspected, so...

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Client Care Associate - CMS Support

Pasay City / Visa

Position DescriptionThe Client Care Support Associate will be part of our Client Services team within the Global Contact Center organization and will be responsible for supporting financial institutions and partners with our Visa Direct Products. As a Client Care Support Associate you will be working with external clients and banks along with inter...

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Management System Auditor - Food (Manufacturing/Food Service/Catering/Hotel)

Makati / SGS

Primary Responsibilities Responsible for performing and completing the third-party audit cycle and conducting specific training programs specifically for Food Safety.Specific Responsibilities Conducts and completes the whole audit cycle, either as a team member or team leader in accordance with applicable regulations and standards. ...

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Technical Support Representative I (IT Helpdesk)

Cebu City / Jobs for Humanity

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our...

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Client Care Analyst Bilingual Spanish-Portugues

Pasay City / Visa

Position SummaryGlobal Client Services works with issuers, acquirers, processors and merchants worldwide to develop and deliver the support model for Visa Inc. This includes day-to-day operations and product support, back office support and customer performance reporting.Job ScopeThis is a mid-level professional role with progressive responsibility...

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Intern - Support Engineering

Cebu City / Dashlabs.ai

This role offers a unique blend of basic front-end development skills and technical support responsibilities.As an integral member of our technical support team, you will mainly:Mainly write HTML and CSS, tailor-fit for medical documentsProvide real-time platform support from time to time

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Senior IT Service Desk Analyst

Makati / Avaloq

We are looking for a committed and competent IT Service Desk Agent to become the new member of our Global IT Service Desk team in Manila. We are looking for a professional, responsible and self-reliant individual to help our Global IT Service Desk team in Avaloq which requires close collaboration with all IT team members and users worldwide. Your...

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Client Care Associate - Bilingual (Spanish/Portuguese)

Pasay City / Visa

The Team Global Client Resolution works with issuers, acquirers, processors, merchants, fintechs and Visa Internal worldwide to develop and deliver support for all Visa related transactions, information and operations. This includes day-to-day operations and product support, back-office support and customer performance reporting using Visa tools.&#...

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Manager, Analytics & Insights - Customer Success

Pasig City / NielsenIQ

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer exp...

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Health & Safety Support Supervisor

Makati / SGS

Reporting Line: Reports to the Health & Safety/Operational Compliance and Excellence (H&S/OCE) Manager.Primary Responsibilities:Assists the H&S/OCE Manager in the maintenance and continual improvement of the organization’s national quality, health, safety, environmental and energy (QHSEE) management systems, such as but not limited to I...

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Product Support Representative II

Makati / Jobs for Humanity

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%About the role:As a Product Support Representative, you will work with FIS clients to provide in-depth product support. You will take incoming inquiries to resolve customer concerns rai...

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Employee Services Coordinator - Pre-Hire Support

Taguig City / AECOM

• Familiar with more advanced concepts, practices, and procedures within a particular field. • Employee organizes and carries out most assignments in accordance with standard practices, instructions, or previous training. • May assist with department initiatives and projects by performing advanced research and/or analysis. Advance appro...

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Customer Service Supervisor

Cebu City / QIMA

Are you passionate about delivering exceptional service quality in every interaction? Do you thrive on challenging the status quo and proposing innovative solutions? Are you skilled at cultivating and maintaining strong relationships with both internal and external clients? If so, we want to hear from you! We are seeking a dynamic and dr...

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Customer Advocate (Project-based)

Tacloban City / Boldr

WHAT IS YOUR ROLEAs a Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services. In this position, you will collaborate with internal and external teams in handling the needs of the customer to provide excellent customer service in a timely and...

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Total 319 Customer Service job vacancies in philippines makati city office