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Tacloban City / Boldr

WHAT IS YOUR ROLEAs a Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services. In this position, you will collaborate with internal and external teams in handling the needs of the customer to provide excellent customer service in a timely and...

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Marketing Operations Analyst (Marketing/Call outs/email campaigns)

Makati / Jobs for Humanity

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our...

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Executive, Analytics & Insights - Client Support

Pasig City / NielsenIQ

NIQ Client Support team is focusing on building positive customer experiences by offering outstanding customer-centric servicing, support resolution on customers’ concerns in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of our data and tools through specialty expertise, engagement, and solut...

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Senior Executive, Analytics & Insights - Customer Success

Pasig City / NielsenIQ

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer exp...

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Manager, Global Client Resolution - Client Care

Pasay City / Visa

The Manager role of Global Client Resolution team is responsible for providing leadership, oversight, and direction to staff, ensuring that team members have the information, tools, and resources needed to deliver exceptional results to internal and external customers. The role requires a keen insight into support trends which includes...

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Client Care Associate

Pasay City / Visa

This is a mid-level professional role with progressive responsibility as experience grows. This role serves as a functional/technical specialist, working independently with minimal guidance in complex and unconventional situations. Responsibilities•This role administers the business processes related to client onboarding, offboarding, r...

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Customer Support Coordinator

Cebu City / QIMA

The Client Service Coordin ator will be responsible for maintaining good relations with our clients. This position will report directly to the Client Service Supervisor.Key Responsibilities include:Communicates efficiently with clients: providing quotations, processing orders, and responding to messages.Handles some sensitive issues, such as when a...

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Executive, Analytics & Insights - Client Support

Pasig City / NielsenIQ

NIQ Client Support team is focusing on building positive customer experiences by offering outstanding customer-centric servicing, support resolution on customers’ concerns in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of our data and tools through specialty expertise, engagement, and solut...

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Sr. Manager/ Service Owner (Service Desk)

Pasay City / Visa

We are seeking a dynamic, transformational Service Owner to join the Service Desk. The Service Owner has a pivotal role within the End User Support organization, responsible for the strategic direction, performance, and continuous improvement of services provided by the Service Desk Team. This role is essential in ensuring the services align with b...

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Senior Dispute Support

Pasay City / Visa

Senior Dispute Support are responsible for facilitating the research and resolution of simple dispute claims and over time and through on-the-job experience, acquiring the skills and knowledge required to manage more complex dispute related work. The position is responsible for processing basic disputes for Prepaid, Debit or Regionals on behal...

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Client Care Team Lead - Disputes

Pasay City / Visa

The Global Dispute Operations Team Lead will lead a team of dispute processors of different levels, completing dispute work on behalf of DPS and VDMS clients. They are subject matter experts in their field and as such will be a point of contact and escalation within the department for complex dispute matters. Candidate will establish pr...

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Senior Product Support Representative (Trading System)

Makati / Jobs for Humanity

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 5 - 10%The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advan...

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Customer Experience Manager, IKEA Philippines

Pasay City / Ikano-Retail

To ensure the creation of an unforgettable and rewarding experience (including services) across all channels and all customer journeys, so that customers will want to come again and again. To secure that the customer is at the centre of all key decision-making processes and that an excellent customer satisfaction is delivered and value for the cust...

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Product Support Representative Senior

Makati / Jobs for Humanity

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 0%The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances th...

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Java Developer (Sustainment, Production Support)

Makati / Globant Commerce Studio

We are seeking a highly skilled and experienced Java Developer to join our dynamic team. The ideal candidate will have a strong background in Java development support and maintenance, with expertise in Spring Boot, Docker, and AWS technologies. Production support and maintenance of high-quality software solutions using Java, Spring B...

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2024-7305_Application Support - Level II

Quezon City, National Capital Region, Philippines / Arch Global Services (Philippines) Inc.

THIS ROLE IS ONLY APPLICABLE FOR CANDIDATES PERMANENTLY RESIDING IN THE PHILIPPINESThe Application Support Analyst Level is responsible to operational support and management of various business applications across the enterprise.This role will be responsible for monitoring, troubleshooting, upgrading and implementing carious software application fo...

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Client Care Associate - CMS Support

Pasay City / Visa

Position Description:The CMS Support Associate will be part of our Client Services team within the Global Contact Center organization and will be responsible for supporting financial institutions and partners with cross-border payments. As a CMS Support Associate you will be working with external clients and banks along with internal Technical Acco...

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Call Center Quality Analyst I

Cebu City / Jobs for Humanity

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented p...

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Sales Support Associate (Reliever)

Pasig City / Carousell Group

This role is reporting to the Sales Support Team Lead. It is a full-time role, with a hybrid work arrangement (on as per need basis).Operational :Process deals created by the sales team and process user purchasesPerform verfications on deals (requirements and payment provided)Manage commercial account manager concernsCoordinate with relevant depart...

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HR Service Delivery - Compensation Analyst

Taguig City / AECOM

This role primarily provides support to the Total Rewards (TR) Department in the implementation and maintenance of compensation programs and related systems. Such programs include annual compensation planning and base pay program, bonus and other incentive plans, job evaluations, market pricing, ad hoc salary analysis, salary structure development...

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Customer Care Centre Agent (SG Support), IKEA Philippines

Pasay City / Ikano-Retail

About the jobReporting to the Customer Care Centre Team Leader, this AGENT role is responsible to build and retain a long-lasting relationship with new and existing customers in a multi-channel retail environment by valuing and fulfilling customer needs and expectations, understanding customer motivation and expectations, and ensuring a positive sh...

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Customer Care Centre Agent (PH Support), IKEA Philippines

Pasay City / Ikano-Retail

About the jobReporting to the Customer Care Centre Team Leader, this AGENT role is responsible to build and retain a long-lasting relationship with new and existing customers in a multi-channel retail environment by valuing and fulfilling customer needs and expectations, understanding customer motivation and expectations, and ensuring a positive sh...

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HR Service Delivery Analyst - Compensation

Taguig City / AECOM

This role primarily provides support to the Total Rewards (TR) Department in the implementation and maintenance of compensation programs and related systems. Such programs include annual compensation planning and base pay program, bonus and other incentive plans, job evaluations, market pricing, ad hoc salary analysis, salary structure development...

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Service Delivery Coordinator - Time & Labor

Taguig City / AECOM

Performs assigned tasks related to timesheets such as compiling, reviewing, and posting of timekeeping data.Reviews timesheets and verifies attendance or hours worked.Provides support on the weekly close process to ensure accurate posting of timecard transactions.Run nightly revenue process.Answers simple timekeeping inquiries using company systems...

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Senior IT Service Desk Analyst

Makati / Avaloq

We are looking for a committed and competent IT Service Desk Agent to become the new member of our Global IT Service Desk team in Manila. We are looking for a professional, responsible and self-reliant individual to help our Global IT Service Desk team in Avaloq which requires close collaboration with all IT team members and users worldwide. Your...

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Total 319 Customer Service job vacancies in philippines makati city office