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Manager, Analytics & Insights - Customer Success

Pasig City / NielsenIQ

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer exp...

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Platform / Application Support Analyst

Makati / dentsu

Job Purpose:The purpose of this role is to provide support and assistance for software applications or platforms within client projects, serving as a central hub for addressing customer inquiries, issues, and concerns, with the goal of ensuring a positive and satisfactory experience for customers while representing the organization in a professiona...

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Product Support Representative Senior (Leasing and Lending)

Makati / Jobs for Humanity

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 0%The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances th...

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Customer Convenience & Support Manager

Pasay City / Ikano-Retail

About the jobTurn the end-to-end shopping journey at IKEA frictionless, easy, seamless, and convenient.Advocate a culture of continuous improvement based on customer feedback in the area of convenience & support.Provide an accessible and convenient customer support (by CCC or coworkers in any IKEA Customer Meeting Point and/or self-support for...

Full-time

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Platform / Application Support Analyst

Makati / dentsu

Job Purpose:The purpose of this role is to provide support and assistance for software applications or platforms within client projects, serving as a central hub for addressing customer inquiries, issues, and concerns, with the goal of ensuring a positive and satisfactory experience for customers while representing the organization in a professiona...

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Guest Service Agent

Makati / AccorHotel

Guest Service Agent First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What is in it for you:Employee benefit card offering discounted rates at Accor worldwide.Learning programs through our Academie...

Full-time

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Senior IT Support (Onsite)

Makati / Avaloq

To support the Global IT User Support team, we are looking for a committed and skilled IT User Support Specialist. Due to our internationalization strategy, the User Support team must cover some other global locations remotely. Therefore, we are looking for a competent, responsible and independent person who helps us make this Global IT User Suppor...

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Client & Prospect Support Professional

Makati / Avaloq

As a member of our Client Administration team, you are supporting the Account Managers in the overall Service Clients SaaS/BPaaS governance. Your key tasks Support correct invoicing according to signed and delivered projects and servicesSupport regularly monitoring of Client's variable volumes and proactively inform Account Managers...

Full-time

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Customer Experience Admin Associate

Cebu City / Smartsourcing

Hi! We’re Smartsourcing, looking for a Customer Experience Admin Associate who can work with us full-time and on-site!Where?

Full-time

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Disputes Trainer, Client Care

Pasay City / Visa

The position is responsible for developing and delivering learning in support of Visa DPS products and services for Dispute and Support Operations (DSO) Dispute Analysts. Responsibilities include developing business-relevant curriculum, attaining appropriate level of expertise on assigned topics, delivering information effectively, and ensuri...

Full-time

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Service Delivery Manager

Makati / Avaloq

Service Delivery Manager is the main contact point in each specific Global Area for the Regional Delivery organization for client related requests or issues. He is accountable for the service in his own Area and as such, he/she manages all major issues, coordinating the activities with all relevant stakeholders.Your key tasks Be the Key contac...

Full-time

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Client Care Role Based Facilitators - Client Resolution (Acceptance, Issuing, CMS)

Pasay City / Visa

Responsibilities: 1. Facilitate role-based learning experiences across a variety of technical topics for new hires or existing Client Care teams 2. Supports and helps to prepare SMEs/Business Leads to co-facilitate learning events as needed 3. Use effective facilitation techniques and...

Full-time

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Technical Support Specialist

Makati / Boldr

WHAT IS YOUR ROLEThe technical support specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving, and a passion for technology and startups. We believe in a strong, friendly culture. While not only helping customers troubleshoot our platform, you will also be an integral part from conceptualization to execu...

Full-time

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Technical Support (Smartsourcing - Technology Experience)

Cebu City / Smartsourcing

Hi! We’re Smartsourcing, looking for Tech Support who can work with us full-time and on-site!Where?

Full-time

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Product Support Representative Senior

Makati / Jobs for Humanity

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances t...

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Customer Service Associate (Open to Fresh Graduates)

Makati / SGS

Primary ResponsibilitiesGenerally responsible for the preparation of individual sales action plans in line with the overall sales strategy to ensure a targeted and focused approach that consistently contributes to the overall growth aims of the business. Materializes current sales opportunities and identify news ones to meet required revenue target...

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Receptionist

Pasig City / NielsenIQ

ABOUT THIS JOB The Receptionist position is the first point of contact for all that enter the facilities. This position is responsible to provide top notch customer service, engaging positively with everyone that enters and provides responses, escalating as needed. This position will coordinate as needed with the on site Faci...

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Customer Experience Content Writer

Cebu City / QIMA

We are seeking a creative and detail-oriented Content Writer to join our dynamic Customer Experience team. The ideal candidate will be responsible for creating compelling and innovative content, knowledge base and canned responses that resonates with our target audience to drive engagement and continuous improvement. Responsibilities and...

Full-time

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Manager, Service Management

Taguig City / AECOM

The Manager, Service Management is responsible for establishing and overall management of the Service Management function for AECOM GBS with the responsibility of developing and maintaining Demand/Roadmap Management, Transition Management, Service Level Management and Document Management.The position will report to the Manila Centre Manager & H...

Full-time

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Offshore Receptionist (Inbound & Outbound)

Makati / One CoreDev IT

Looking to join a revolutionary new company and be part of the even greater things to come?If you're looking to build your career in an exciting, challenging, and yet fun and rewarding working environment, this is your sign!Join us, apply NOW!A Customer Service Representative, or CSR, will act as a liaison, provide product/service information, answ...

Full-time

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Service Delivery Supervisor (Application Support)

Makati / Jobs for Humanity

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 1 - 5%Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talent...

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Team Lead, Client Care

Pasay City / Visa

The Dispute & Support Operations Team Lead will lead a team of Dispute and Support Operations (DSO) Analysts of different levels, completing dispute work on behalf of DPS and VDMS clients. They are subject matter experts in their field and as such will be a point of contact and escalation within the department for complex dispute matters....

Full-time

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HR Service Delivery Manager

Taguig City / AECOM

The role will provide management and oversight of all aspects within the assigned HR function (including People Services/Talent Acquisition/HR Contact Center/Pre-Hire Support/Global Mobility/Global Compensation and Reward/Knowledge Management/Global Learning Team). The role will drive strategic initiatives and continuous improvement while managing...

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IT Service Manager

Pasay City / Visa

The IT Service Management (ITSM) group within the Employee Enablement Solutions team (EES) at Visa is seeking a Service Manager with excellent communication skills, a strong sense of ownership, and the ability to work autonomously. This role involves driving excellence across all employee-facing technology services, simplifying and optimizing IT se...

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Sr. Manager (IT Service Desk)

Pasay City / Visa

As a member of the End Users Systems support team, the IT Service Desk Senior Manager will be responsible for managing a team of Service Desk Analysts for day-to-day operations, people management and escalation management. Additionally, this role will require a transformational mindset to identify areas of opportunities to automate and/or simplify...

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Total 319 Customer Service job vacancies in philippines makati city office