As a member of the EUS Workstation Vulnerability Remediation team, Sr. Systems Engineer will report to the Manager – Endpoint Vulnerability Remediation and will be responsible for day to day operational support with timely rollout of security patches, ensuring 100% compliance, drive and implement automation efforts on both Windows and Mac environment.
Essential Functions:
- Create software packages utilizing Bigfix, JAMF and SCCM
- Understands, follows and implements best practice methodologies for monthly OS patching and vulnerability remediations of 3rd party software’s in the environment.
- Design and implement automated solution that take advantage of technology advances, allow cost reduction, standardization and commoditization.
- Drive innovation and collaboration with Operations partners globally to reduce redundant work and improve efficiency.
- Improve processes and support methodologies by assessing need and requirements.
- Manage, triage and drive resolution of Operations escalations. Be predictive, and drive reduction of those same escalations.
- Act as the point person for Exception Management/requests
- Willing to cover and support U.S. business timings extensively
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
