Total 2 operations advisor job vacancies in Engineering category in quezon city metro manila

To provide technical expertise across IT operations including level 1, 2 and 3 Incident, Problem and Change management and conducting day to day system administration and maintenance tasks to ensue the smooth operation of IT systems and services.

• Conduct Incident, Problem and Change management across L1, 2 and 3
• Interface with the regional service desk and regional/global support groups and suppliers.
• Conduct day to day IT system administration and maintenance tasks to ensure the smooth operation of IT systems and services
• Support the existing IT infrastructure including network, server, print, backups and related components including design, deployment, changes and decomissions.
• Liase and coordinate solutions/resolutions with 3rd party IT suppliers and managed support groups
• Update and maintain operational documentation
• Working with cloud technologies (Azure) as well as on-prem deployments
• Interact with a wide range of technical and non-technical stakeholders
• Work alongside local IT management and technical staff as a point of escalation for technical issues
• Lead or contribute toward IT projects aligned with group strategy
• Follow all security procedures in alignment with group strategy and policy

• Manage and maintain network infrastructure, including HP/Aruba switches, access points, and Palo Alto SD-WAN
• Administer and optimize cloud resources within Azure, Oracle Cloud, AWS, and Alibaba Cloud, ensuring cost-efficiency and scalability.
• Ensure the availability and performance of databases including Oracle, DB2, MS SQL Server, and MySQL.
• Perform routine maintenance tasks, including system upgrades, patching, security configurations, and equipment monitoring using cloud-native and on-premises tools.
• Identify and troubleshoot infrastructure issues, implementing solutions to maintain uptime and performance..
• Manage and administer Windows Server, Oracle, Ubuntu, and other Linux-based systems.
• Collaborate with IT teams across other disciplines to ensure smooth integration and problem resolution.
• Document procedures and maintain accurate records of all activities.
• Stay up-to-date on the latest technologies and best practices in the field.