Total 2 maintenance engineer service job vacancies in Finance / Banking / Insurance category in The Philippines

Managing Team Performance: Improve team performance on Customer Experience metrics (Resolution and CSAT) through call listening, behavioral coaching, and setting effective action plans. Address Team level variation through targeted coaching for outliers and involvement in Continuous Improvement activities. Accomplish weekly deliverables, such as:

Coaching compliance inclusive of RCAs and Action Plans.

• Weekly Audit requirement and call scrubbings
• Team attendance infractions insights through the internal Sutherland attendance tool
• Provide ideas that can help the client improve their product, business, processes, and/or policies
• Present Team Performance to Clients on a needed basis
   
• Client advocate: Address team attendance and attrition through relationship building and removing barriers that affect People Metrics. Improve employee morale
  • Set up accountability discussions on attendance and performance challenges
  • Report potential red flags on employee retention and partner with the Operations Manager on stay interviews
  • Keep employees in the loop for any internal and external updates
  • Have the Team participate in Site and Program employee engagement activities
  • Come up with Team level engagement activities to hype morale

Eram Talent is seeking a highly motivated and experienced Cost Engineer to join our team in Saudi Arabia. As a leading talent acquisition company, we specialize in providing recruitment solutions to the oil and energy industry. The Cost Engineer will play a key role in analyzing project costs, creating budgets, and ensuring cost-effective solutions for our clients in various sectors such as Oil & Gas, Petroleum, Infrastructure, Energy, Water, Transportation, Science & Technology, and Health Care.

Responsibilities

• Develop project cost estimates and budgets
• Monitor and control project costs to ensure adherence to budget
• Analyze cost data and provide reports to management
• Collaborate with project teams to identify cost-saving opportunities
• Ensure accurate and timely invoicing and payment processing
• Review and approve project change orders
• Provide cost engineering support to project managers and stakeholders

• Bachelor's degree in Engineering, Accounting, or a related field
• Minimum of 10 years of experience in cost engineering or a similar role
• Strong knowledge of cost estimating, budgeting, and cost control techniques
• Proficiency in cost management software and MS Office Suite
• Excellent analytical and problem-solving skills
• Ability to work independently and collaboratively in a team environment
• Effective communication and interpersonal skills
• Experience in the oil and energy industry is preferred