Total 6 Senior Executive technical support job vacancies in F&B / Tourism / Hospitality category in The Philippines

NIQ Client Support team is focusing on building positive customer experiences by offering outstanding customer-centric servicing, support resolution on customers’ concerns in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of our data and tools through specialty expertise, engagement, and solutions; and serves as a liaison between the Commercial team, Quality Assurance, and Operations.

• Drive customer loyalty by providing digital support and servicing to customers via NIQ Customer Service Online platform, working together with Global Customer Service Center
• Build, upload, and manage local knowledge articles reflecting the latest local service evolution in the NIQ Customer Service Online platform
• Communicate on Product Enhancement, Universe Update & Delivery Details to stakeholders
• Provide clear and accurate responses as well as market expertise to stakeholders
• Achieve competency in NIQ proprietary data mining platform and driving customer’s usage and adoption
• Achieve competency in Microsoft Dynamics, manage dashboards to track and analyze Key Performance Indicators
• Coordinate both local and international sales request as part of NIQ global network, driving NIQ’s bottom line across the organization
• Spearhead improvement projects to drive process optimization and uphold globally acclaimed NIQ data standards

NIQ Client Support team is focusing on building positive customer experiences by offering outstanding customer-centric servicing, support resolution on customers’ concerns in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of our data and tools through specialty expertise, engagement, and solutions; and serves as a liaison between the Commercial team, Quality Assurance, and Operations.

• Drive customer loyalty by providing digital support and servicing to customers via NIQ Customer Service Online platform, working together with Global Customer Service Center
• Build, upload, and manage local knowledge articles reflecting the latest local service evolution in the NIQ Customer Service Online platform
• Communicate on Product Enhancement, Universe Update & Delivery Details to stakeholders
• Provide clear and accurate responses as well as market expertise to stakeholders
• Achieve competency in NIQ proprietary data mining platform and driving customer’s usage and adoption
• Achieve competency in Microsoft Dynamics, manage dashboards to track and analyze Key Performance Indicators
• Coordinate both local and international sales request as part of NIQ global network, driving NIQ’s bottom line across the organization
• Spearhead improvement projects to drive process optimization and uphold globally acclaimed NIQ data standards

NIQ Client Support team is focusing on building positive customer experiences by offering outstanding customer-centric servicing, support resolution on customers’ concerns in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of our data and tools through specialty expertise, engagement, and solutions; and serves as a liaison between the Commercial team, Quality Assurance, and Operations.

• Drive customer loyalty by providing digital support and servicing to customers via NIQ Customer Service Online platform, working together with Global Customer Service Center
• Build, upload, and manage local knowledge articles reflecting the latest local service evolution in the NIQ Customer Service Online platform
• Communicate on Product Enhancement, Universe Update & Delivery Details to stakeholders
• Provide clear and accurate responses as well as market expertise to stakeholders
• Achieve competency in NIQ proprietary data mining platform and driving customer’s usage and adoption
• Achieve competency in Microsoft Dynamics, manage dashboards to track and analyze Key Performance Indicators
• Coordinate both local and international sales request as part of NIQ global network, driving NIQ’s bottom line across the organization
• Spearhead improvement projects to drive process optimization and uphold globally acclaimed NIQ data standards

NIQ Client Support team is focusing on building positive customer experiences by offering outstanding customer-centric servicing, support resolution on customers’ concerns in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of our data and tools through specialty expertise, engagement, and solutions; and serves as a liaison between the Commercial team, Quality Assurance, and Operations.

• Drive customer loyalty by providing digital support and servicing to customers via NIQ Customer Service Online platform, working together with Global Customer Service Center
• Build, upload, and manage local knowledge articles reflecting the latest local service evolution in the NIQ Customer Service Online platform
• Communicate on Product Enhancement, Universe Update & Delivery Details to stakeholders
• Provide clear and accurate responses as well as market expertise to stakeholders
• Achieve competency in NIQ proprietary data mining platform and driving customer’s usage and adoption
• Achieve competency in Microsoft Dynamics, manage dashboards to track and analyze Key Performance Indicators
• Coordinate both local and international sales request as part of NIQ global network, driving NIQ’s bottom line across the organization
• Spearhead improvement projects to drive process optimization and uphold globally acclaimed NIQ data standards

LOOKING FOR FILIPINO CANDIDATES CURRENTLY RESIDING IN THE PHILIPPINES.

*We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your application.

Position: Executive Assistant & Analyst

Working Hours: M - F 7am - 3pm CST

Holidays: Easter, Memorial Day, Labor Day, Thanksgiving, Christmas Eve, Christmas Day, New Years Day 

Salary Range: USD 1,200 to USD 1,300/month

About the Role:

VC firm and software consulting. Looking for a virtual assistant who can be trustworthy and discreet. The client handles lots of deals and doesn’t want any information being leaked.

Key Responsibilities:

• Monitoring email and creating a file structure for important/urgent items like tax, legal documents, etc.
• Filing emails for my attention and creating a task system to enable the urgent and/or important to be highlighted to me for action
• Managing the client’s calendar for possible overlaps or inconsistencies and coordinating reschedules (calendar management)
• Creating documents, proposals, and presentations off of verbal notes for review and approval
• Pulling data on personal budget to ensure accuracy on past spending

• Must be discrete, can keep and honor data confidentiality
• Detailed-oriented
• Design capabilities (a plus)
• Letters of recommendation and referrals (trust and loyalty is very important to the client)
• Proficient in English (writing/reading)
• MS Suite of applications – Word, Excel, PowerPoint, Outlook
• Reviewing emails and detecting priority levels based on a rubric and logic
• Proficient in financial and data analysis

ONLY OPEN TO FILIPIO CANDIDATES

Position: Executive Assistant & Marketing Project Data Entry Specialist

Work Hours (Client): EST, 9am to 5pm, M-F

Work Hours (MNL): MNL, 10pm to 6am, M-F

Pay Range: $800-$1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

Monkey Crayon Media is an innovative ad agency committed to delivering creative and impactful marketing solutions. We value creto bring out the best in our team and our clients.

The Role: We are seeking a versatile and dedicated individual to join our team as an Executive Assistant & Marketing Project Data Entry Specialist. This hybrid role is designed to support the dynamic needs of our two owners and contribute to the data-driven backbone of our marketing projects.

Duties and Responsibilities:

Executive Assistant Duties:

• Provide comprehensive administrative support to the two owners, including schedule management, correspondence, and travel arrangements.

• Prepare and organize documents, presentations, and meeting materials.

• Manage and prioritize multiple tasks efficiently, ensuring smooth operations of the owners' daily activities.

Marketing Project Data Entry Specialist Duties:

• Accurately enter, update, and maintain marketing project data in our systems.

• Assist in the preparation of reports and analysis for marketing strategies.

• Coordinate with our fulfillment vendors to ensure accuracy, consistency, and hit deadlines.

• Contribute to the development of our written/recorded training material and SOPs.

Minimum Requirements:

• • Proven experience as an executive assistant, administrative assistant, or in a relevant role.
• • Strong proficiency in MS Office, data entry software (we use Trello), and digital communication tools.
• • Excellent organizational and time management skills.
• • Outstanding written and verbal communication abilities.
• • Attention to detail and a commitment to accuracy.
• • Ability to handle confidential information with discretion.
• • background in a marketing advertising firm would be preferred