Total 15 job vacancies by ISTA

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Billing Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities

• Updating patient records in the system.           
• Rebilling medications accordingly.           
• Adding new patients or records in the system for every new facility that will start.           
• Calling facilities and insurance to get claims override           
• Researching for patient's insurance or eligibility           
• Emailing facilities to communicate medications for Prior Authorization 

• At least 6 months BPO experience in a Healthcare Account
• Proficient in using MS Tools (Excel/Word/Outlook)
• Excellent verbal & written English skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Strong problem-solving skills and ability to work independently and as part of a team.
• Willing to work onsite in MAKATI.
• Amenable working night shift.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles & responsibilities:

• Doing outbound calls to verify the references of applicants as home health aide
• Calling MD's offices & clinics to inform about orders for signing or to return back.

Job Description:

• Provides customer support through different communication channels (Phone, email, chat). 

• Resolve issues & accommodate customer inquiries to ensure satisfaction with products or services.
• Collaborate with colleagues and different departments to resolve complex issues 
• Maintain accurate records on customer interactions, transaction, feedback, etc. 

• At least 6 months of BPO experience, preferably in a voice account
• Excellent verbal & written communication skills 
• Ability to display empathy and patience in addressing customer concerns 
• Strong problem-solving skills 
• Adaptability to a changing work environment  
• Ability to remain calm under pressure 
• Willing to work onsite in Mandaluyong
• Amenable working night shifts

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Biller Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles & responsibilities

• Processing client referrals 
• Assisting providers with their schedule and referrals and inquiries
• Assisting providers inquiries via email 
   

• At least 6 months of BPO work experience ​
• Work experience using MS Applications is a plus (MS Word, MS Excel)​
• Excellent written and verbal English communication skills​
• Amenable to work ONSITE in Shaw, Mandaluyong​
• Willing to work on night shifts​

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

STA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Biller Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

• Contact patients via phone, email, or mail to discuss outstanding balances, explain charges, and address any concerns or questions related to their bills.
• Work closely with insurance companies to resolve claims denials, rejections, or discrepancies, ensuring accurate and timely payment.
• Establish and negotiate payment plans with patients, based on their financial situation and organization policies.
• Confirm and update patient demographic and insurance information to ensure accurate billing.
• Maintain detailed records of all communications, payment arrangements, and actions taken in the collections process.
• Stay informed about healthcare billing regulations, compliance requirements, and privacy laws (e.g., HIPAA) to ensure all practices are in accordance with industry standards.
• Provide exceptional customer service, demonstrating empathy and professionalism in all interactions with patients and responsible parties.

• At least 1 year of Medical Billing experience focused on Revenue Cycle Management/ Accounts Receivable 
• Good Working knowledge (US Healthcare, Claim Denial / Rejections)
• Good written and verbal English communication skills
• Detail-oriented
• Amenable to work ONSITE in Makati
• OK to work on night shifts, with overtime whenever needed

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Biller Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• calling insurances to follow up claims

• At least 6 months experience in Medical Billing Team Lead
• at least 6 month healthcare experience
• Detail Oriented
• Good communication skills
• can work on a shifting schedule

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Biller Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• calling insurances to follow up claims

• At least 6 months experience in Medical Billing
• at least 6 month healthcare experience
• Detail Oriented
• Good communication skills
• can work on a shifting schedule

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

STA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Biller Associates to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

• Contact patients via phone, email, or mail to discuss outstanding balances, explain charges, and address any concerns or questions related to their bills.
• Work closely with insurance companies to resolve claims denials, rejections, or discrepancies, ensuring accurate and timely payment.
• Establish and negotiate payment plans with patients, based on their financial situation and organization policies.
• Confirm and update patient demographic and insurance information to ensure accurate billing.
• Maintain detailed records of all communications, payment arrangements, and actions taken in the collections process.
• Stay informed about healthcare billing regulations, compliance requirements, and privacy laws (e.g., HIPAA) to ensure all practices are in accordance with industry standards.
• Provide exceptional customer service, demonstrating empathy and professionalism in all interactions with patients and responsible parties.

• At least 6 months of Medical Billing experience focused on Revenue Cycle Management/ Accounts Receivable 
• Good Working knowledge (US Healthcare, Claim Denial / Rejections)
• Good written and verbal English communication skills
• Detail-oriented
• Amenable to work ONSITE in Makati
• OK to work on night shifts, with overtime whenever needed

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced PHRN or Registered Nurse Utilization Review to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

The Utilization Review Specialist plays a critical role in assessing the utilization of healthcare services to ensure quality care while managing costs. They are responsible for reviewing medical records, treatment plans, and services provided to patients to determine if they meet established guidelines, medical necessity, and standards of care. This role collaborates with healthcare providers, insurance companies, and other stakeholders to optimize patient care and manage healthcare costs.

• will be handling cases from beginning to end
• will see which authorizations are about to expire and they will review the chart, determine their next eligibility, complete that review with the insurance company
• will have to communicate with other departments to gather information that might be missing or incomplete.

• Current and valid PHRN license
• Excellent attention to detail and analytical skills.
• Effective communication and interpersonal abilities.
• Ability to work independently and collaboratively in a team-oriented environment.
• Experience with utilization review and management even if from the insurance perspective is helpful
• can do high level work
• Establishing relationships with the insurance companies and having that personality is important
• Willing to work on a shifting schedule
• Must be residing in Greater Manila Area Only

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced CUSTOMER SERVICE AGENT to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Monthly Salary: PHP 21,000

• At least 6 months of WORK EXPERIENCE in the same role
• Good written and verbal English communication skills
• Amenable to work ONSITE in Mandaluyong
• OK to work on night shifts, with overtime whenever needed

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced PHRN or Registered Nurse Utilization Review to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

The Utilization Review Specialist plays a critical role in assessing the utilization of healthcare services to ensure quality care while managing costs. They are responsible for reviewing medical records, treatment plans, and services provided to patients to determine if they meet established guidelines, medical necessity, and standards of care. This role collaborates with healthcare providers, insurance companies, and other stakeholders to optimize patient care and manage healthcare costs.

• will be handling cases from beginning to end
• will see which authorizations are about to expire and they will review the chart, determine their next eligibility, complete that review with the insurance company
• will have to communicate with other departments to gather information that might be missing or incomplete.

Qualifications:

• Current and valid PHRN license
• Excellent attention to detail and analytical skills.
• Effective communication and interpersonal abilities.
• Ability to work independently and collaboratively in a team-oriented environment.
• Experience with utilization review and management even if from the insurance perspective is helpful
• can do high level work
• Establishing relationships with the insurance companies and having that personality is important
• Willing to work on a shifting schedule
• Must be residing in Greater Manila Area Only

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Stong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all-inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Biller Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Bills Medicare insurance     
•  Handles the the collection of current  / old collectibles for medicare payer   
• Verifies Medicare coverage and submit reports for billing    

Monthly Salary: PHP 21,000

• At least 6 months of Medical Biller Experience
• healthcare account Experience
• Good written and verbal English communication skills
• Tech savvy and knowledgable in use of basic office application 
• Basic accounting / business related /bookkeeping knowledge (Desired)

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Handle customer inquiries and resolve concerns promptly and professionally
• Provide accurate and detailed information about our products/services to customers
• Identify and escalate priority issues to the appropriate departments
• Ensure customer satisfaction and loyalty through effective communication and problem-solving skills
• Maintain customer records and update relevant information in the system
• Collaborate with team members and other dep

Monthly Salary: PHP 21,000

• At least 6 months BPO experience
• healthcare experience a plus
• Excellent communication skills (both verbal & written) and detail oriented.
• OK to work on night shifts, with overtime whenever needed

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Scribe Professional to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Do you know how, or have you ever taken down notes for a doctor during patient visits virtually or in person? Do you happen to know how to summarize the visit to the medically relevant information useful for the doctor? If yes, then We want you!!!!!

Responsibilities:

• Converting transcribed diagnostic test results, procedures, and consultation notes into applicable report formats
• Typing out the full forms of medical abbreviations and acronyms, as well as the formal versions of medical jargon

Monthly Salary: PHP 40,000

• Must be a graduate of any medical course
• Has Healthcare or medical transcription experience for the past 3 years
• Must be willing to work US hours
• Must be amenable to work onsite in either Makati or Mandaluyong office

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Scribe Professional to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Do you know how, or have you ever taken down notes for a doctor during patient visits virtually or in person? Do you happen to know how to summarize the visit to the medically relevant information useful for the doctor? If yes, then We want you!!!!!

Responsibilities:

• Converting transcribed diagnostic test results, procedures, and consultation notes into applicable report formats
• Typing out the full forms of medical abbreviations and acronyms, as well as the formal versions of medical jargon

Monthly Salary: PHP 40,000

• Must be a graduate of any medical course
• Has Healthcare or medical transcription experience for the past 3 years
• Must be willing to work US hours
• Must be amenable to work onsite in either Makati or Mandaluyong office

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Biller Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Perform eligibility and benefits verification for treatments, hospitalizations, and procedures.
• Reviewing patient bills for accuracy and completeness and obtaining any missing information.
• Following up on unpaid claims within the standard billing cycle timeframe.
• Calling insurance companies regarding any discrepancy in payments if necessary
• Identifying and billing secondary or tertiary insurances.

Monthly Salary: PHP 25,000

• More than 6 months of US Healthcare experience (voice account)
• Handled underpayment, overpayment, co-insurance, co-pay, deductible, out-of-pocket pay, claims and other billing concerns.
• Experience in Medical Billing or Revenue Cycle Management is a plus.
• Experience in dealing with providers is a plus.
• Experience in Cash/Payment Posting and Accounts Receivable is an advantage.
• Good to excellent English communication skills
• Looking for strong billers who can do claims follow up

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives