Total 3 job vacancies by 406011PC PHL Fresenius Medical Care Solutions Services (Philippines), Inc.

Fresenius Medical Care is the premier health care company focused on delivering the highest quality of care to people with renal and other chronic conditions. Through our industry-leading global network of more than 3,400 dialysis clinics and acute care centers, outpatient cardiac and vascular labs, Fresenius Medical Care provides coordinated health care services at pivotal care points for hundreds of thousands of chronically ill patients. As the world’s only vertically integrated renal company, we also offer specialty pharmacy and laboratory services, as well as manufacturing and distributing the most comprehensive line of dialysis equipment, disposable products and renal pharmaceuticals.

We are currently looking for a Talent Acquisition Coordinator, that will be a member of Global Business Services Talent Acquisition Team

Responsibilities

• Coordinate interview schedules and logistics, including arranging candidate interviews, and communication with interview members.
• Communicate with candidates throughout the recruitment process, providing updates on their status and gathering necessary information.
• Conduct initial resume and application reviews to ensure alignment with job requirements and qualifications.
• Collation and follow-up of pre-employment requirements records of successful candidates in the applicant tracking system (Workday).
• Sends out the onboarding schedule of upcoming hires.
• Help coordinate and participate in recruitment initiatives and other Talent Acquisition engagements.
• Support the Talent Acquisition team with administrative tasks.
• Collaborate with hiring managers and team members to ensure a positive candidate experience at every stage.
• Point of Contact of new hires on Day 1.

Qualifications and requirements

• Bachelor's degree.
• Experience of at least 1 year in a coordinator or administrative role, preferably within recruitment.
• Organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Very good written and verbal English skills.
• Experience in using MS Office (Word, Excel, PowerPoint).
• Attention to detail and commitment to maintaining accurate and confidential records.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Customer-focused attitude with strong interpersonal skills.
• Adaptability to changing priorities and willingness to take on new challenges.
• Basic understanding of the recruiting process.

Level Description
Professional’ Leveling Guide consists of jobs with a professional nature that require “learned knowledge” most often attained through advanced education and experience. This can include business and/or clinical professionals.

Market Summary
Partners with departments to identify, create, and rollout processes that optimize workflow. Strategically approaches short- and mid-term projects that improve transactional processes.

Impact
• Applies practical knowledge of job area typically obtained through advanced education and work experience.
• Makes decisions regarding own work methods, occasionally in ambiguous situations.

Communication
• Interacts largely with internal peers and contacts. Begins to build internal professional network that may cross department/areas. 
• Influences internal customers within the scope to achieve short term national project objectives.

Innovation
• Modifies existing methods, techniques and/or processes across job areas.
• Problems and issues faced are in general difficult but not complex.

Knowledge
• Works on assignments of moderate size, scope, diversity, and/or complexity. Performs a variety of assignments, employing diverse methods and skills.
• Typically requires a bachelor's degree and 2-4 years of experience or an equivalent combination of training and experience.

Inquiry Management

• First-line support of employees, managers, and executives for all general HR questions, seeking support in HR policies, processes, self-service transactions, and HR content on the online portal.
• Processes basic to complex HR and benefits transactions and supports the auditing of information
• Document calls and code as appropriate for reporting purposes
• End-to-end ownership for resolving inquiries, as well as for helping employees and managers learn about self-service capabilities.
• Provide accurate and efficient resolutions of issues and inquiries through multiple channels (e.g., phone, email/ticket, live chat, etc.) by following appropriate resolution/assessment methodologies (e.g., investigating and research)
• Utilizing knowledge management tools, educating employees on HR technologies
• Provide timely and reliable employee support that generates a high level of employee satisfaction and inspires confidence through effective communication, expert knowledge, and efficient escalation to resolve issues
• Communicate effectively (written or verbal) matching the style, needs, and level of understanding of the employee to support optimal interaction, through available employee support channels (phone, email, ticket management)

HR Administration

• Expert and skilled end user for Workday and other HR systems and tools
• Manage transaction workflows in the assigned region
• Respond to all employee verification requests and employment reference letters, etc.
• Identify process improvement opportunities focused and improving the effectiveness and efficiency of the Region or GBS Center, as well as sharing best practices with HR operations teams in other GBS Centers as appropriate.
• Recommend process improvements to drive efficiencies, knowledge, and consistencies in our procedures.
• Role may expand to include responsibilities for administration of additional HR processes

QUALIFICATIONS

Critical Experience:

• 6 months to 1-year related experience
• Ability to follow strict policy guidelines and recognize situations requiring call escalation
• Proficiency in Microsoft Office Suite
• Ability to work in a fast-paced environment
• Experience working in a Shared Services environment (HR Shared Services preferred)
• Experience in SAP, Workday (or similar), case management tools (Dovetail or SNOW preferred)
• Strong problem-solving, analytical, and critical thinking skills
• Excellent written and oral communication skills
• Ability to work in a collaborative team environment

Level Description
Professional’ Leveling Guide consists of jobs with a professional nature that require “learned knowledge” most often attained through advanced education and experience. This can include business and/or clinical professionals.

Market Summary
Develops, implements, and maintains human resource information systems associated with the collection, retrieval, accessibility and usage of employee information for Human Resource department planning and activities. Maintains internal database files and tables and develops custom reports. Works with Human Resources personnel to evaluate HRIS software and hardware needs and may design new or modify existing HRIS to meet changing demands.

Impact
• Entry Level position.
• Decisions have a minimal impact on results, productivity and/or expenditures.

Communication
• Interacts with internal stakeholders within own department, as well as external stakeholders which may include clients and customers.
• Influences internal and external parties, who typically have shared interests, to achieve short-term departmental and team objectives. Represents the organization within area of responsibility.

Innovation
• Recognizes and resolves basic, routine, or common problems requiring analytical skills.
• Problems and issues faced are neither difficult nor complex.

Knowledge
• Applies basic theories, skills and practices to accomplish work assignments.
• Typically requires a bachelor's degree without previous experience.