Total 5 hr assistant job vacancies in Human Resources category in The Philippines

• The Tier 2 Analyst, Global HR Technology Services will be a key contributor in stabilizing and enhancing our Workday support steady-state operations.
• The successful candidate will be in the frontlines of our support to HR users from all 5 regions where SGS has a presence and will partner with our in-house Global HR Technology Team in the design, configuration, testing and deployment of Workday.
• Jumping off from our successful global implementation of Workday, the successful candidate will join our team who delivers Tier 2 Workday services to SGS. Accountabilities will include:
  • Handles support escalations from Tier 1 (local/regional super users). Manages incidents to ensure excellent customer service and quality incident management data for continuous improvement.
  • Executes mass upload of data using EIB including testing and deployment.
  • Configures recurring and/or simple setup values
  • Stands as an SME for the use of Workday by answering regular how-to questions.
• Supports functional analysts with Workday configuration, testing and reporting.
• Supports the Global HR Technology Services Manager with maintenance of documentation and continuous improvement of services.

Reporting       

• Directly reports to the Managing Director and Chief Executive Officer.
• Has matrix reporting line to Regional HR and Corporate HR head based in Geneva Switzerland.

Primary Responsibilities 

• Responsible for the overall direction, management, and control of all HR services.
• Has management control over all HR areas such as talent acquisition, compensation and benefits, talent development and management, organization development, HR information system, and labour relations.
• Serves as part of the executive management team and has significant involvement in planning for broad issues affecting the business. Has approval authority on Hr matters affecting the entire organization.
• Handle payroll processing for executive and confidential employees
• Specific Responsibilities
• Strategic Planning. Part of the Executive Management Team who sets business direction, goals, strategies, and interventions for implementation. Responsible for conceptualizing, recommending, and implementing HR policies and programs that will help drive overall business results.
• Talent Acquisition. Management of recruitment process at all levels, implementation of adequate tools, selection of effective recruitment intervention, building of relationship with recruitment agencies. Recruit competent persons to allow good functioning of the business.
• Talent Development and Management. Spearhead the conduct of Training Needs Analysis; designs, recommend, and implements training & development policies and programs aligned to attainment of business goals. Designs and facilities behavioural training programs. Design, conceptualizes, recommends, and implements Talent Retention Strategies and Programs.
• Organization Development. Identify, conceptualize, and implement various interventions appropriate to help drive the organization towards its goal. This may include, but not limited, Change Management, Teambuilding, Focus-Group Discussions, Career Management, among others.
• Performance Management. Customization and implementation of SGS Group performance management process and tools. Training of Management and staff on the how to use the process effectively.
• Human Resource Information System (HRIS). Ensures that the HRIS is aligned and able to produce manpower executive summaries that are able to support and guide the strategic directions of the company. The software should also be properly configured and maximized in automating HR-related processes. Specifically, the HRIS should be used to improve the productivity of HR Staff, reduce processing turn-around time and produce quality HR services in the various HR functions.
• Social Relations. Nurture a good relationship with social partners and contribute to the good image of the company in the economic environment.
• Budget Management. Preparation of the Personnel Cost budget for the whole operations evaluated against business condition and other external economic indicators. Preparation of the HR department’s budget and provide support to manpower budget for the other departments.
• Administration. Conceptualize, design, and implement HR policies, procedures, and guideline communication to all employees taking into account SGS Group guidelines, Philippine legislation and union’s requirements.
• Communication. Contribution to a good communication with SGS (Country).

• The Analyst, Global HR Technology Solutions (Workday) will be a key contributor, starting with implementation and transitioning into steady-state operations.
• Leverage deep expertise in Workday configuration to deliver solutions in one or more functional areas of HR, creating operational efficiency and delightful employee experiences.

Specific Responsibilities   

• The successful candidate will be responsible for supporting the implementation, configuration, and maintenance of the Workday platform.
• During implementation, s/he will partner with our global implementation team of both SGS and third party stakeholders in executing technical activities for the successful deployment of Workday worldwide.
• As we transition to post go-live operations, accountabilities will include:
  • Responsible for research, prototype development, testing, peer review, migration and deployment of functional configurations in Workday along with the necessary documentation.
  • Delivers new requirements and continuous improvement of system configuration and user experience following an Agile Methodology.
  • Acts as an escalation point and works towards resolution of defects in configuration and while doing so trains junior team members to minimize escalated cases.
  • Applies best-practice methodologies to sustain delivery of Workday solutions to internal stakeholders.
  • Responsible for executing release related activities as assigned by leader.

Reporting Line

Senior Manager of HR Technology

Primary Responsibilities    

• The Manager of HR Technology (Workday) Services will be a key leader, starting with implementation and transitioning into steady-state operations.
• The successful candidate will lead and develop a team of Tier 2 analysts to fulfill critical client-side roles in our Workday implementation, while simultaneously developing our knowledge and capability to deliver outstanding support and service to stakeholders and end users for post go-live ownership of the Workday solution.
• During implementation, this leader will serve as the Workday Testing Lead, including the development of test strategies and plans, coordination of testing activities, development of KPIs, education of testers, and partner to both internal and third party Workday experts to ensure proper defect resolution and re-testing of the Workday solution.

Specific Responsibilities   

• As we transition to post go-live operations, accountabilities will include: Maintain Tier 0 support documentation for the Workday solution.
• Evaluate services request volume and trends, and leverage data to prioritize additional training needs and process improvements in Workday.
• Assist Regional HR Technology managers with continuous improvement at Regional level to reduce number of escalations required. Manage regression testing and new feature adoptions in Workday quarterly releases.
•  Supervise work and manage performance of Tier 2 analysts. Establish KPIs and implement continuous improvements in processes and team performance.

• The Sr. Analyst, Global HR Technology Solutions (Workday) will be a key contributor, starting with implementation and transitioning into steady-state operations.
• Leverage deep expertise in Workday configuration to deliver solutions in one or more functional areas of HR, creating operational efficiency and delightful employee experiences.

• The successful candidate will serve as the client-side subject matter expert in one or more functional areas of Workday (HCM, Talent optimization, Compensation, Absence, Reporting & Analytics).
• S/he will partner with our global implementation team of both SGS and third party stakeholders to design, configure, test and deploy Workday
• As we transition to post go-live operations, accountabilities will include:
  • Responsible for the functional configuration and management of Workday on one or more Workday Functional Areas as a subject matter expert.
  • Delivers new requirements and continuous improvement of system configuration and user experience following an Agile Methodology. Will participate in Sprints or take the role of Scrum Master on a scheduled basis.
  • Acts as an escalation point and works towards resolution of defects in configuration.
  • Champions innovation and system stability during the bi-annual feature release of Workday.
• Stands as a trusted partner of HR Operations and/or Centers of Excellence by managing stakeholders and collaborating with them towards the success of projects.