VirtualStaff365 is an outsourcing business, recruiting and managing quality candidates and staff for our Australian clients. Our staff are working remotely, and reside predominantly in the Philippines.
As a fast-growing business in a fast-growing sector, we're seeking an HR Assistant to join our team.
Key Performance Areas of this position:
1. Maintain time & attendance records.
2. Maintain leave records.
3. General staff support functions.
4. Maintain timekeeping system-related data.
5. General staff and client correspondence.
6. Record keeping and reporting.
7. General management support.
Duties and Responsibilities of this position:
1. Assist with time & attendance-related matters and communicate with clients.
2. Keep clients updated on staff whereabouts.
3. Maintain and keep attendance and leave records accurately.
4. Maintain Time Dr records and update/amend hours as required.
5. General administrative and data processing / capturing tasks.
6. Assist with general staff and client correspondence.
7. Assist with onboarding and offboarding of staff and related functions.
8. Assist with gifts, cakes, vouchers, etc as and when required.
9. Assist with public holidays and office closure correspondence.
10. Assist with disaster management and recovery.
11. Maintain daily, weekly, and monthly reporting.
12. Accurate reporting, administration, and data processing.
13. Professional client liaison to give effect to the abovementioned tasks.
Key Performance Indicators for this position:
1. Clients are kept updated whenever a staff is late for work for 10 minutes.
2. Keep clients updated on staff’s whereabouts until the staff is back online and working.
3. Accomplish weekly and monthly reports on time.
4. Send gifts and other requirements to staff promptly.
5. Attendance (daily) and leave tracker (as needed) documents are updated regularly.
6. Onboarding and Off-Boarding Staff efficiently and professionally.
- Relevant HR qualification (desirable)
- 3+ years of experience in:
- Home-based HR/staff/client support assistant services
- Generalist HR admin and assistance
- Working in a professional client-facing environment
- Experience working in a fast-paced/dynamic environment
